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Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?
TopCashback Reviews Summary
TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.
This summary is generated by AI, based on text from customer reviews
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I enjoyed the 12-Days of Christmas Giveaway. While I wasn't a winner I did find the contest to be a fun and memorable event. Some of the questions evoked some fond Holiday memories of my childhood and teenage years. It was nice nostalgia. I also read some of the other members responses - I think several of my fellow contestants enjoyed the contest as well.
I love being able to first come to TopCashBack to find out the percentage of cash back I would receive shopping online stores. I always get some percentage back. I also love when there are bonuses added to shopping at times. When there are cash back games like finding the humming bird I always get excited daily to play
I was getting cash back but the last few purchases did not give me cash back—even though the click though is noted on my account. I did note it on the website about not getting cash back—but nothing
I love saving money and im getting alot back on stuff I was buying anyway. Wish I had remembered to use it for all purchases.
I started on day one and enjoyed every day after. It did make me think how I could use this portal to make my "playing Santa" dollars go even further. But my favorite question was the one that asked what was the first thing I started saving for…that brought back some sweet memories!
So easy to use. I love how you can view all activity on the dashboard. My favorite is when I cash out my rewards, which I earn cash doing this as well. Amazing!
Most of my rebates were from 2024 and I didn't get paid until end of 2025.
Then the cashbacks become confirmed, but I had to reach out to them to get it to be payable.
I am leaving Topcashback since it's very unreliable in terms of obtaining cashbacks.
Hi Henry,
I’m really sorry for the experience you’ve had – waiting from 2024 to the end of 2025 for your rebates and then having to contact us just to have them moved to “payable” is absolutely not the smooth journey we want for our members.
Cash Back can sometimes take longer to confirm depending on the retailer’s reporting and returns period, but once your earnings are confirmed they should move to payable without you needing to chase us. We’d really like to investigate what went wrong on your account so we can fix it and prevent it happening again.
If you’re open to it, please contact me at uscustomercare@topcashback.com so I can have a look into this for you.
Best,
Erica
It's been really fun trying to get my total up to $200 and I finally did it. It was really easy to cash out. Thank TopCashBack! I'm still going to work on getting my total back up!
Hi Gina,
Thank you so much for sharing your experience! We’re thrilled to hear reaching your goal was enjoyable and seamless, and we’re excited to support you as you keep working towards new milestones. We truly appreciate your continued enthusiasm and trust in us!
Best,
Erica
TopCashback is my favorite cashback program: it is easy to track my cashback, and it is easy to cash out. I like that I have many options for how I can get the money I have earned. And a 3-5% bonus for different gift and prepaid cards doesn't hurt either.
Hi Julia,
We’re delighted to hear how effortlessly you can track and redeem your rewards. Your feedback about the variety of options and bonus perks motivates us to keep enhancing your experience. Thank you for sharing your thoughtful comments!
Best,
Erica
Topcashback has been nothing but a wonderful experience for me For Years! This website has great promotions and is easy to navigate and keep track of purchases. I have NEVER had an issue receiving my cashback when requested. And when one retailer tried to deny Cashback, I hadn't realized, Topcashback.com sent ne an email that they had and were looking into working with the retailer to correct the issue. There's no need to go anywhere else.
Hi Kendra,
Thank you so much for the kind review! We truly appreciate your longtime support and are glad our team could resolve issues promptly—your trust means everything to us. We’re excited to keep providing a seamless experience for you!
Best,
Erica
Topcash is great! They dont over burden with irrelevant stuff. The codes they offer are always up to date. All you have to do is click and wait for the cash to come!
Although Topcash offers higher cash back then most other sites, beware that some offers get declined by merchant.Even when the purchase met all of the requirements for cash back. No reason is given for the decline. I experienced this issue with HSN more than any other merchant. I've never had this problem when I use Capital One or Rakuten for cash back. As a result, of using Topcashback and the denial of my HSN purchases I've lost over 20.00 in cash back. I've gone back to using Capitol One for my cash back offers. After my final cash out I will not use Topcashback.
Hi Tamra,
Thank you for reaching out. I'm pleased to say we were able to resolve this for you. We were able to provide the Cash Back from our own funds for you and have provided steps to take for future purchases. Please don't hesitate to reach me again at uscustomercare@topcashback.com if you need further assistance.
Best,
Erica
Top Cash Back is a great and EASY way to get rebates on things you already buy. And having bonuses every so often is also nice - especially around the holidays. We've been using the site for years and have thousands of dollars back - Thank you TopCashBack!
I love this site they have great bonuses and easy options for payout.after i saw how easy it was i always check topcashback before i buy anything! Thanks for a great smooth experience! Cash out today!
Take forever for your cashback to become payable. Most of the best cashback offers are for new customers and existing customers hardly get anything. Waited months for $17
Hi Nelle,
I’m really sorry for the frustrating wait. We know it’s disappointing when cashback takes longer than expected.
Cash Back usually becomes payable only after the retailer confirms the order and any return/exchange windows have passed. That timeline is set by each store and can range from a few weeks to a few months, but we’re always pushing for faster confirmations.
In regards to our offers, while some retailers do run “new customer” promos, we regularly negotiate deals for existing members too. Keep an eye on our Featured offers and email/app alerts—you’ll see plenty open to everyone.
If you’ve been waiting months for $17, we’d love to take a closer look. Please reach out to me at uscustomercare@topcashback.com and we’ll investigate right away.
Best,
Erica
I've been using TopCashback for about 3 months now and honestly I'm surprised at how much I've saved. At first I was skeptical - you know how these things go, seems too good to be true. But the cashback actually comes through!
What I really like is how straightforward it is. You just click through their site before shopping and boom, cashback is tracked.
One thing worth mentioning - the cashback isn't instant, it takes a few weeks to become payable, but that's pretty standard from what I understand. Once it's ready though, getting the payout is super easy.
Would definitely recommend giving it a try if you purchase online regularly anyway. Why not get something back, right?
Hi Sourabh,
Thank you for sharing your detailed experience and thoughtful recommendation. We're thrilled to hear our straightforward process has helped you save and that the Cash Back system is working as promised. We value your ongoing support and look forward to helping you save more!
Best,
Erica
I shopped a promo that was offered to shop Walgreens, get cash back. I never received the cash back. This is not as good as other rebate programs, maybe even a scam.
Hi Stacey,
We’re really sorry to hear about your experience. We can assure you that TopCashback is not a scam—we’ve been helping millions of members save money for years, and we always want you to get the Cash Back you’ve earned.
We’d love the chance to look into your transactions more closely and get this resolved for you. Please reach out to me at uscustomercare@topcashback.com and I'd be happy to make things right.
Best wishes,
Erica
TopCashBack is so easy to use and the cash back is great! There are so many sites to go to. Would definitely recommend for everyone to use!
The only extension that used to be available seemed to only be for the US. Glad we have one that works here now. I like working with TopCashBack. It's been a fruitful endeavor. Trying to track down one of my redemptions right now. Looking forward to putting it to good use.
Hi Kelly,
Thank you for sharing your feedback! We’re so glad to hear you’re enjoying the extension and that it’s now available for you to use outside of the US. It’s wonderful to know that working with TopCashback has been rewarding for you.
We’re sorry to hear you’re having some trouble tracking down Cash Back. Our support team would be more than happy to help you with this — please reach out to me at uscustomercare@topcashback.com so I can have a look.
Thanks again for your review, and we look forward to helping you make the most of your Cash Back.
Best,
Erica
When sites report your activity back to TCB, it is a wonderful way to earn money doing what you normally do. Unfortunately, some sites takes months to do so and/or change how windows open or in which windows payment is taken and that interferes with the TCB tracking of your activity... meaning you won't get cash back for that session. So, so long as the store/seller sites work well, you should earn $ from TCB for your sessions. I have, several times. Most recently, saved up for gas money for a trip. Nice to have the extra!
Hi Dawn,
Thank you so much for the 5-star review! We’re thrilled to hear that you’ve been able to save up and even put your Cash Back toward gas money for a trip—that’s exactly the kind of extra boost we love to provide.
We completely understand the frustration when certain retailers take longer to report or change how their sites track purchases. While most transactions do track smoothly, these occasional hiccups can happen. Our team is always working closely with retailers to improve tracking so you can enjoy a seamless Cash Back experience every time.
We really appreciate your thoughtful feedback and your continued support—it’s great to have you as part of the TopCashback community!
Best,
Erica
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Maria,
Thanks for the kind review! We're happy to help you with your saving. If you didn't know already, we do have a Browser Extension that will assist you in the "remembering" aspect. It will pop up if Cash Back is offered where you're shopping and you can activate it right then and there! It's located in the "More" section on our homepage. We hope you give it a shot!
Best,
Erica