Overview
TopCashback has a rating of 4.4 stars from 840 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopCashback most frequently mention customer service, gift card and great experience. TopCashback ranks 5th among Cash Back sites.
Seems Topcashback has the best rates when compared with other cash back sites. Easy to use, just click on the link and the redemption is easy too. Thank you!
Touch, touch and touch, done. Easy Transaction. I do recommend TopCashBack for my number one cash back alp.
I have been enjoying using Topcash Back for several years now and have earned quite a bit of money back on purchases I was making anyway. Who doesn't love a rebate? I appreciate all the different stores that are available to shop at and the extra offers that some make. I would definitely recommend using this valuable tool! It is easy to get your money...I just have it transferred directly to my bank account. Once I request a payout it is usually in my account within 2 days. Thank you, Topcash!
Process was easy and I received my cash back. Will definitely take advantage of other offers. Thank you!
Hello! Why I can't get my cash back? I send to you all documents, selfie with my passport, checks about different paiments, where you can see, that I'm from Ukraine, and I live in Ukraine. How can I puff it in another way?
I HAVE NOT BEEN ABLE TO LOG IN FOR OVER A WEEK NOW AND IVE EMAILED 5 TIMES AND ALL I'VE GOTTEN BACK EVERY TIME IS "We will pass this issue on to someone of our team who can assist you" WHY CANT THE PERSON WHO RESPONDS TO MY EMAIL HELP ME RAYMOND!
Hi Ryan,
I'm sorry to hear you've been having trouble logging in. If your account has been locked, our fraud team could have flagged suspicious activity. We do this not only to protect the company, but you as a member. Mistakes do happen and we are happy to correct them. Please send me an email to uscustomercare@topcashback. Com so I can take a look into this for you.
Best wishes,
Erica
I've purchased through TopCashback a couple of times now, and it seems to be very easy to use. I wish it didn't take so long for me to be able to cash out. There's multiple weeks before you can cash out.
Hi Lisa,
Thanks for the kind review! We're happy to hear you find our site easy to use. We strive to make our site as user-friendly as possible. We understand the wait to be able to cash out can be rather lengthy. The reason for this is because Cash Back is typically dependent on a store's cancelation policy. We do this to ensure nothing has been returned/canceled. For some retailers this can be as soon as 2-3 weeks, whereas others can take around 90 days. Nonetheless, as soon as we receive the funds from the retailer it gets passed right to the member. We hope you continue to utilize our site for your online shopping needs!
Best wishes,
Erica
No issues with earning cash back or request payment. Many merchants offer an additional bonus when paying out earnings
Easy to activate with chrome extension. I love the bonus cash back for certain gift cards while redeeming.
This is by far the best cashback site out there. Fast payout. They can't be beat. I have earned over 3000. 00 dollars just doing what I always love do. Shopping.
Getting cash back for money that I've already spent is awesome! The payout times are a little long but that's okay
Get cashback on purchases you'd make anyway. I've used it for ears and love the gift cards I get, especially ones with bonuses! So very easy, just add an extension, or start from their app.
Hi Kathy,
Thanks so much for the kind review! We're happy to hear that you've been a member for years and are enjoying it still to this day. The gift card bonuses are a great way to earn some extra Cash Back! We're happy you find our site user-friendly as that is something we are constantly working towards. Thank you for being a loyal member and we hope you continue to save through TopCashback on your future purchases!
Best wishes,
Erica
I have tried many but i can say TCB is most efficient and quick way to get cash back. Love application layout and how easy is to navigate.
I enjoy getting the rewards, but Lots of merchants, etc., don't allow use of virtual rewards. Very frustrating.
Hi Marilyn,
Thank you for the high rating, despite how you feel about the virtual rewards. If you are having trouble utilizing this offer, you still have the option of sending your Cash Back straight to your bank account.
The virtual card can typically only be used if you can pay fully using the card, so if you don't have enough or have too much, it may not work. Some retailers may allow partial payment, in which case you would be able to use the card.
We appreciate the feedback and will take this into consideration for the future.
Best wishes,
Erica
I have 2 caskback app but i can see the differences between theese two app
High Cashback Rates – Often higher than competitors
No Minimum Payout – You can withdraw earnings at any amount.
Multiple Payout Options – Bank transfer, PayPal, gift cards (with bonus offers).
Referral Bonuses – Earn extra cash for referring friends.
Wide Retailer Selection – Works with thousands of stores.
You can easily redeem the amount you've earned. This feature is incredibly easy and practical to use!
Hi Fengwei,
Thank you so much for the kind review! We're so happy to hear you find it easy to receive your Cash Back! We strive to make that process as easy as possible for our members. We're happy our site has exceeded your expectations and we hope we continue to do so in the future!
Best wishes,
Erica
I'm extremely disappointed with TopCashback. After patiently waiting for nearly two years for a cashback to be confirmed, I was suddenly informed that the merchant denied the claim, and TopCashback could do nothing about it. What's worse is that I had provided all necessary details and proof of the transaction, including the merchant order confirmation. Despite this, I received no help or resolution—just a canned response shifting the blame entirely to the merchant. There's no ETA, no visibility into cashback timelines, and no warning if something changes. If a merchant can revoke cashback years after the transaction, what's the point of using the platform? TopCashback seems to have no policy or accountability structure in place to protect the user or challenge unfair denials. This experience has completely shattered my trust in TopCashback. I will never use it again, and I strongly advise others to think twice before relying on cashback that might never arrive—no matter how long you wait or how much proof you provide.
Hi Gagandeep,
I'm sorry to hear you've had this experience. We have set-up the claims process for the purpose of being able to contact the retailer's on your behalf to chase up your Cash Back. We want to ensure that you receive your earnings if one of our retailers has made a mistake and that there is a proper system in place to track the progress of that. Similar to our competitors, these claims are then approved or denied within a network, not the retailer themselves. Rest assured, we are working with our claims team to improve the process and communication, so your feedback is very much appreciated.
Mistakes do happen, and I would like to be able to assist you with your specific transaction. If you can reach out to me at uscustomercare@topcashback. Com, I can take a deeper look and see what exactly went wrong and try to make this right for you.
They have me a great bonus offer and I was able to get the best space saving coat rack for my new apartment when I moved. It made a great house warming gift from TCB!
I like the humming bird contest. It was frustrating but i kept at it. I like the monthly surveys. I wish it had more surveys to do and i get notified about them
Easy to use, easy to earn, and easy to cash out. There's competition with retailers wanting you use their app to purchase, but if you remember to use a web browser you earn rewards easily.
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Hi Anastasiia,
Typically this happens as a safety precaution. We do this not only to protect ourselves, but to protect you as a member. We can assure you that sending these documents to the quality team is fully confidential. We don't share this information with anyone and it is simply just used for identification purposes. We've reached out to you in regards to this issue as well in hopes we can get this resolved!
Best wishes,
Erica