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TopCashbackReviews 993

4.5

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From the business

Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?


topcashback.com
Rochelle Park, NJ, United States
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TopCashback Reviews Summary

TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Illinois
1 review
0 helpful votes
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Cash out was easy
August 26, 2025

Easy cashing out and enjoying the experience. Love this TopCashback

Date of experience: August 16, 2025
Pennsylvania
1 review
0 helpful votes
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Getting paid
August 26, 2025

TopCashBack no otitides me that I had money I could withdraw so I did. Easy experience and highly recommend to anyone

Date of experience: August 16, 2025
Virginia
2 reviews
1 helpful vote
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Seems like a scam
August 25, 2025

It's true that I could get some cash back but most of the time I have to fight for it for months and months and months and then it's denied even though I click on the app at the time of purchase. For some reason you don't honor my purchase is very often. I don't get it.

Date of experience: August 15, 2025
TopCashback Support T. TopCashback Rep
1 day ago

Hi Karen,

We’re really sorry to hear about your experience. We can assure you that TopCashback is not a scam—we’ve been helping millions of members save money for years, and we always want you to get the cashback you’ve earned.

Sometimes Cash Back may track incorrectly or get declined due to factors outside our control (such as cookies being blocked, other apps/extensions interfering, or a retailer’s reporting issue), but our team is always here to investigate and fight for your missing cashback wherever possible.

We’d love the chance to look into your transactions more closely and get this resolved for you. Please reach out to me at uscustomercare@topcashback.com and I'd be happy to make things right.

Best wishes,
Erica

Minnesota
1 review
0 helpful votes
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Cash Back redenption
August 25, 2025

Easy process love it. Was notified it was ready, selected my preference and completed immediately.

Date of experience: August 15, 2025
Virginia
2 reviews
0 helpful votes
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So easy to use!
August 25, 2025

Boom! Just like that! This app is so easy to use. You can get cash back on the cash back you get! Amazing! Who doesn't like money?

Date of experience: August 15, 2025
New Jersey
1 review
0 helpful votes
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The tracking is very bad
August 24, 2025

I have done multiple orders with topcashback and most of the tile it has not tracked properly. Usually they blame it that I had a different marketing channel which is not true!

Date of experience: August 14, 2025
TopCashback Support T. TopCashback Rep
2 days ago

Hi Elchonon,

We’re sorry to hear about the trouble you’ve had with tracking. Cash Back tracking relies on a clear connection between TopCashback, the retailer, and your purchase, and sometimes other factors (like ad blockers, browser settings, or even retailer-side tracking issues) can interfere. Please know that we never want to “blame” our members—we value you and want to help make sure your orders track correctly.

Our customer service team can review your transactions in detail and raise claims with retailers if something didn’t track properly. We’d love the chance to look into your missing Cash Back and get this resolved for you. Please send me a message to uscustomercare@topcashback.com.

Best wishes,
Erica

Alabama
1 review
0 helpful votes
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Love my item and the cashback!
August 24, 2025

This experience introduced me to a new product that I love--and I got paid for it! This has been a great experience and I will continue to seek out the great deals using TopCashback.

Date of experience: August 14, 2025
California
1 review
0 helpful votes
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Easy Peasy
August 23, 2025

I bought this item simply because I liked the color and although it claimed I would be reimbursed I wasn't sure. I love the ice cream maker and today remembered about the TopCashBack app. I checked it and low and behold there was my cash back ready to be transferred! So far the easiest cash back app I have used, looking forward to using it again. Thank you xx

Date of experience: August 13, 2025
Texas
1 review
0 helpful votes
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Awesome site!
August 23, 2025

Earning money for shopping where I would be anyways, how great is that? And when you convert your earnings to a gift card, they give you a % bonus, that has never been done before!

Date of experience: August 13, 2025
Georgia
1 review
0 helpful votes
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Easy to use
August 23, 2025

I cashed out in less than two minutes without a hitch. Most of that time was spent deciding which method I wanted to do! I decided on virtual Visa as then I could spend anywhere.

Date of experience: August 13, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent experience
August 23, 2025

Very good experience they got a hold of me to give me my money back I had forgotten all about it

Date of experience: August 13, 2025
New Jersey
1 review
0 helpful votes
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The best cash back app ever! TC
August 23, 2025

Only cashback application that truly works! Please do not go anywhere! Thank you so much - Pete Ps- even when needed the customer service is outstanding!

Date of experience: August 13, 2025
Nebraska
1 review
0 helpful votes
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Cash out card
August 22, 2025

Had no problems deciding what I wanted to use part of cash back and easy to use a virtual card to the store I wanted.

Date of experience: August 12, 2025
Viet Nam
1 review
0 helpful votes
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Wonderful! Here's a positive review you can use in English: Review Title: Flawless Experience and Reliable Service! Describe your experience: I've been a TopCashback user for a while now, and I'm absolutely delighted with their service. The system works flawlessly, and it's incredibly easy to find offers and track my cashback. Most importantly, I've always received my cashback accurately and promptly. The website's user interface is friendly and intuitive, and the customer support team has been very helpful and professional whenever I've had a question. TopCashback has genuinely helped me save a significant amount on my online purchases. I will definitely continue to use their service and recommend it to all my friends.

Date of experience: August 10, 2025
Tennessee
1 review
0 helpful votes
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Great experience
August 19, 2025

Getting cash back was easy and my cash out experience seemed quick. Just waiting on my virtual gift card now. I'll try to remember this site every time I go shopping now. Haven't had any problems as of yet.

Date of experience: August 9, 2025
Bangladesh
1 review
0 helpful votes
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Super Service!
August 19, 2025

I'm grateful for their excellent service and quick responses. As a long-time TapCashback user, I truly appreciate their consistent support and reliability.

Date of experience: August 9, 2025
Ohio
1 review
0 helpful votes
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Knowledgable representatives
August 18, 2025

I experienced kind and helpful representatives when I had an issue.

Date of experience: August 8, 2025
Florida
1 review
0 helpful votes
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TopCashback 👌
August 18, 2025

Very cool application for cashback, everything is clear and understandable and a good percentage of returns on purchases.

Date of experience: August 8, 2025
North Carolina
1 review
0 helpful votes
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Love TopCashback
August 18, 2025

Reliable and easy to use and cashout when ready. Pays out more than other rebate sites

Date of experience: August 8, 2025
Canada
1 review
0 helpful votes
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2nd cash out
August 17, 2025

They're legit. Usually better than other cash back platforms. I use a cash back card for purchases so I get an extra cash back. Feels pretty good.

Date of experience: August 7, 2025