TonerClinic

I have used their toner cartridge before with no problems. This time, however, l encountered an error message when l inserted my new cartridge in my printer. They offered to send me another cartridge upon receiving the defective cartridge at Their expense. I would have done this but l explained that l had an important job to get done and could not wait for a new cartridge to be mailed out. They offered to refund my money which they did. L am very pleased with how quickly they acted.
Deanna

I've bought various toners from them over the last year or so and generally was happy with the product. A couple of the Brother colour toners I purchased started leaking at only 50% used, so that wasn't good. I talked to one of their techs and he explained why this happens and did replace one toner for free, but ignored my emails about the other one(s). The latest fiasco with them is I bought 2 HP 4300 toners and after a week, no sign of my order nor can I get in touch with anybody to find out what happened. I'm going to have to sic VISA on them to get my money back, so don't recommend anyone use them if this sort of thing is the norm now.

I ordered up 2 cartridges for my HP 1022. That was about a year ago. My cartridge ran out so I put in one from Toner Clinic. It was not satisfactory, there were three vertical stripes on images. I tried the second cartridge and it worked acceptabley. I contacted Toner Clinic and sent them images of two documents, one printed with each cartridge. They sent me a replacement for the dud and I tested it and it was perfect. So, in this regard for me they have stood behind the product they sell by providing a good replacement. There were gripes by others but realize this - we are paying a third of what we would pay for a new HP toner cartridge. It's worth my while to put up with a dud or two as long as the company makes good like this.