So far very easy process. Hope the trees are perfect like the ordering process.
.experience was very good. Wil be making future purchases
So happy to find Christmas Ferns in a large quantity and at a volume discount
Nicely packed and good looking trees. I'm starting them off in pots and will plant in the fall.
Easy check out and great website had no issues with the order
Easy navigation of your website. Speedy reaction providing requested product.
I planted them right away but only one shows sign of budding.
So far so good. Once it shipped. Not fully planned as they arrived late pm.
All information was addressed and product was shipped very well.
Have not received my trees👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊👊🏌🏌🏌🏌🏌👊👊👊👊👊👊👊👊👊👊👊🏌🏌🏌🏌🏌🏌🏌🏌🏌
Quick and simple beautiful plants will do business with them again
Simple and easy to use, priced right. Big selection
Found the plants I wanted with reasonably fast shipping.
Thank you very much! I appreciate your fast delivery.
They sent dead sticks on a $200 order- no dirt around roots, simply dropped in a box to dry out. When I called to cancel another order of $654 they said no refunds- but didn't deliver any product, they kept $600! There is a gathering any disgruntled customers info for a mass complaint to the TN AG, BBB and to file class action.
There are numerous complaints on Yelp, & BBB.
Please send an email to the above mentioned bodies as well as an email to *******@protonmail.com if you have been treated unethically, sent damaged faulty product, or your product didn't arrive - instead of refunding a product they didn't deliver- they would rather a judge order them to? All I wanted was the $654 refunded- for the product they didn't deliver. They can keep the $200 I spent for dry dead product, packed incorrectly. There are also several interesting laws regarding the regulation of nursery licenses, this person is in charge of their licensing:
*******@TN.gov
Also is the TN Dept of Revenue receiving the correct amounts for the sale of their "plants" -do they pay revenue on the plants they don't deliver?
Also see:
Title 47, Chapter 18 of the Tennessee Code. Section 47-18-104
As relevant to your personal experience.
Their registered agent is:
Agent Name: SONS, TAMMY D.
Agent Address: ******* STATE ROUTE 108
ALTAMONT, TN *******-3000 USA
A sole member LLC
Name: Tennessee Wholesale Nursery, LLC
Status: Active Initial Filing Date: 04/16/2013
Formed in: TENNESSEE Delayed Effective Date:
Fiscal Year Close: December AR Due Date: 04/01/2023
Term of Duration: Perpetual Inactive Date:
Principal Office: ******* STATE ROUTE 108
ALTAMONT, TN *******-3000 USA
Mailing Address: ******* STATE ROUTE 108
ALTAMONT, TN *******-3000 USA
AR Exempt: No Obligated Member Entity: No
Managed By: Member Managed Number of Members: 1
Quick and easy ordering and products that I was looking for
Great selection of products. Smooth order, shipping and packaging were excellent
SMOOTH experience and easy to order
Everything was as promised and delivered promptly. Thank you! Another order is on its way!
All good with this purchase. Plants a lot nicer than expected.
Answer: The buy one get one offer they ran. It was a Hugh mistake. I regret wasting my money!
Answer: I can never get a response from anyone. If I call the number with my issue they tell me I have to email them.
Answer: Call the customer service number listed on the site Mon-Fri 8:00-4:00 CST
TN Nursery has a rating of 3.1 stars from 533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great prices and timely manner. TN Nursery ranks 2nd among Trees sites.
Dear Customer, - Thank you for taking the time to share your concerns with us. Though it is never easy hearing we have disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Should you decide to give us another chance, and we sincerely hope you do, please reach out to us at customerservice@tennesseewholesalenursery.com so we can give you an extra special experience/ so we can follow up with you directly.