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TN NurseryReviews 851

4.1

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From the business

TN Nursery, family-owned since 1959, is one of America’s largest and most trusted online suppliers of bare-root trees, shrubs, perennials, and native plants. We grow, pack, and ship directly from our Tennessee farm to gardeners, landscapers, and restoration projects nationwide. Every order is backed by our full one-year warranty for healthy, thriving plants.
Specialties include native wildflowers, flowering trees, privacy hedges, wetland plants, mosses, and erosion control vegetation.


tnnursery.net
Founded in 1926
Altamont, Tennessee, United States
+89
How would you rate TN Nursery?
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TN Nursery Reviews Summary

TN Nursery has a rating of 4.1 stars from 851 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, good condition and quality plants. TN Nursery ranks 2nd among Trees sites.

value
219
shipping
217
quality
364
This company responds to reviews on average within 22 days

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3,080 reviews

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Georgia
1 review
0 helpful votes
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Never disappointed
October 6, 2024
Updated review

Large dormant plants that look like they have been well loved!

Date of experience: October 6, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review!
We appreciate your business.


Pleased with every plant I've received from y'all!
August 2, 2024
Previous review

Pleased with every plant I've received from y'all!

Date of experience: August 2, 2024

Plants look so healthy!
July 17, 2024
Previous review

Tennessee is my neighbor. Live supporting local folks!

Date of experience: July 17, 2024

Wow! Really large plants. Great value!
July 6, 2024
Previous review

Instructions well written, thanks! Packaging superb!

Date of experience: July 6, 2024

Easy to use, great information about your plants!
June 23, 2024
Previous review

Easy to use, great information about your plants!

Date of experience: June 23, 2024
Massachusetts
1 review
0 helpful votes
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Ok, so far, will make up my mind when plant delivered and I can see what I got

Date of experience: October 6, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review!

Texas
1 review
0 helpful votes
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You never know what your gonna get.
October 3, 2024

For this order two plants came recently and another will come in the Spring. The two are flowers that should attract pollinators, humming birds, and damselflies to my pond area. These came healthy. I planted them. They are still alive. Let's see if they survive the winter.
For many previous orders I have sometimes gotten healthy plants and sometimes dying plants, things with little or no roots. I ordered running cedar ground cover. I got clippings of cedar vine-like pieces with no roots at all. The first time I ordered pigeonberry ground cover I got these pathetic, maybe not even alive, as in only one green leaf bit, stringy things. The next multiple times that I ordered pigeon berry they were healthy with real roots, stems, and leaves. That area is growing well. It will probably be established in 2 or 3 years. I have ordered so, so many baby trees from TN. They usually come as a stick with a sort of tiny, piece, of root. The only trees from TN that have actually had enough root to grow are a sugar maple, which is about 5 feet tall now, and one of the sassafras trees lived through a winter and was greening the next spring and a lawncare guy pulled the protective chicken wire away from it and trampled it to death. Not the fault of TN. So, I have wasted a lot of money on trees and wasted a little money on plants. I sent pictures of the strings that were supposed to be pigeonberry. They gave me the run around and never sent me replacements or gave me store credit. That was a few years ago. Recently I sent pictures and filled out the form showing the raw, dead, stems of 2 pawpaw trees that I bought and planted this past spring. That was in October. I am still waiting for a reply. I know they can send me replacements if they want to; they were trying to give them away recently on the website. So, I know that I cannot count on what quality of a plant I may get from TN. I know that they do not have the integrity to give refunds or store credit for the many plants that they send out with not enough healthy root to live. I order from them anyway, because they offer the native plants that I want, that I cannot find elsewhere.

Date of experience: October 3, 2024
Amy B. — TN Nursery Rep
over a year old

We appreciate your review.
We ship bare root plants/trees.

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

New Hampshire
1 review
0 helpful votes
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They grow, even with my brown thumb!
October 1, 2024

Everything grows, prices are great, a lot of bang for your buck!

Date of experience: October 1, 2024
Amy B. — TN Nursery Rep
over a year old

We appreciate your positive review.
Thank you.

North Carolina
2 reviews
0 helpful votes
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Happy
September 22, 2024
Updated review

The rootstock arrives very healthy. I love the variety of plants I can find from this nursery!

Date of experience: September 22, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review!
We appreciate your business!


Easy to order
June 13, 2024
Previous review

Easy to order. I loved the BOGO deal!

Date of experience: June 13, 2024
New York
1 review
2 helpful votes
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This is a scam company.
September 14, 2024

I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...

Date of experience: September 14, 2024
Amy B. — TN Nursery Rep
over a year old

I apologize for the incorrect labels.

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

Florida
1 review
0 helpful votes
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Received order
September 13, 2024

Good so far as I know. Hope they survive and produce fruit. Looking forward to it!

Date of experience: September 13, 2024
Amy B. — TN Nursery Rep
3 months ago

Thank you for the positive review.
We appreciate your business!

Washington
1 review
0 helpful votes
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Plants arrived with fungus
September 13, 2024

I bought some live, bare root plants and some corms/bulbs. The bare root plants were covered in fungus and didn't survive the shipping process. The corms/bulbs arrived crumbled, but I still planted them. I won't be ordering again.

Date of experience: September 13, 2024
Amy B. — TN Nursery Rep
3 months ago

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

North Carolina
1 review
1 helpful vote
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Native
September 13, 2024

I wish they were potted plants in stead of dry root.

Date of experience: September 13, 2024
Amy B. — TN Nursery Rep
3 months ago

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

Tennessee
2 reviews
0 helpful votes
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I was so excited to find trumpet vines
September 12, 2024

Fast and easy ordering. But the plants did not make it. Total waste of time and money

Date of experience: September 12, 2024
Amy B. — TN Nursery Rep
3 months ago

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

Missouri
1 review
0 helpful votes
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13 inch are big containers
August 25, 2024

13 inch containers were bigger than expected. Large size plant containers.

Date of experience: August 25, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review.
We appreciate your business!

California
3 reviews
0 helpful votes
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Really nice
August 6, 2024

Easy to order. I like that the care instructions are easy to find. And of course I have zero problems with pricing.

Date of experience: August 6, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review!
We appreciate your business!

Florida
1 review
1 helpful vote
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I ordered 24 plants. I could only locate 22. The plants, the size of my thumb were separated from the dirt during shipping and hard to find. I will be shocked if they survive.

Date of experience: July 30, 2024
Amy B. — TN Nursery Rep
over a year old

Hello.
All of our products come with a 1 year warranty.
Our roots will range in sizing.
Thank you.

Kansas
1 review
0 helpful votes
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It would help if the email for the review listed WHAT I purchased! I'm landscaping a side yard so I'm ordering a lot of plants online and I don't recall that your info with the plant had anything about TN nursery on it, so I don't know what I'm supposed to review. However, everything I've ordered has arrived with no problems, on time and healthy. They are all flourishing so I suppose that's a good review.

Date of experience: July 25, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review.
We appreciate your business!

Ohio
2 reviews
0 helpful votes
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Ferns
July 25, 2024

Easy to purchase! Great product!
Easy to order on line! Quick and prompt delivery. Plants arrived very happy and healthy!
Lynn

Date of experience: July 25, 2024
Amy B. — TN Nursery Rep
over a year old

We are glad to hear that!
Thank you for the positive review!

Hawaii
2 reviews
0 helpful votes
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Received product, no problem
July 24, 2024

So far only 3 out of the 6 lily pads have sprouted. I'll give it some more time and hope for the best.

Date of experience: July 24, 2024
Amy B. — TN Nursery Rep
over a year old

For Perennials, Ferns, Vines or Groundcovers

If anything planted below the surface of the soil is planted and temperatures are above 70 degrees, 1-5% may come in that spring or summer, but the majority of those will all come in the following spring. Please wait until your other plants come up and give your new plants a couple of extra weeks before you file a claim.

Indiana
4 reviews
8 helpful votes
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I've placed two orders with TN Nursery looking forward to growing native fruit trees. Prices were great and the trees arrived. One has now died (a PawPaw) and the others are looking sickly (Persimmons) I e-mailed TN Nursery because it falls within the 1 year warranty. They sent a form to fill out, which I did, and have heard nothing back in 2 weeks. There's no credit to my account. I also ordered apple trees (4 different varieties) which came with labels loose in the box. I wrote to ask how I'm supposed to identify them for planting. Different varieties cross-pollinate. They said "maybe" if I sent pictures they could tell but they couldn't promise. That was their solution, so I had to plant them all close together which I hadn't planned on. I don't think I'll be purchasing anything more from this company in the future.

Date of experience: July 24, 2024
Amy B. — TN Nursery Rep
over a year old

We apologize that you were not satisfied.
If you would like please send us photos of the dead trees to our customer service email and we can get this taken care of for you.
Thank you.

Illinois
1 review
0 helpful votes
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I had a little trouble ordering on this website because at first the buy one get one free showed up on the order form and then my order disappeared and when I tried to do it again, it didn't show BOGO, so I wasn't sure if I got the deal or not, but I was pleasantly surprised when I got my order because not only did I receive two of everything I received 4 to 6 of everything.

Date of experience: July 22, 2024
Amy B. — TN Nursery Rep
over a year old

We are glad to hear that!
We appreciate your business!

Massachusetts
1 review
0 helpful votes
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Never doing business again with you.
July 20, 2024
Updated review

Difficult to navigate erratic ordering process. Should have stopped.

Date of experience: July 20, 2024
Amy B. — TN Nursery Rep
over a year old

We apologize you had a difficult time.
You can always call our sales line at 931-692-7325 and we can help you place the order.
Thank you.


Flow between steps needs clarification please
July 6, 2024
Previous review

Flow between steps needs clarification please

Date of experience: July 6, 2024
Georgia
2 reviews
0 helpful votes
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Very responsive!
July 17, 2024

So far, so good! I had a slight hiccup with delivery due to incomplete address information, but customer service quickly helped me rectify the matter & get my plant!

Date of experience: July 17, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review!