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TN NurseryReviews 881

4.1

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From the business

TN Nursery, family-owned since 1959, is one of America’s largest and most trusted online suppliers of bare-root trees, shrubs, perennials, and native plants. We grow, pack, and ship directly from our Tennessee farm to gardeners, landscapers, and restoration projects nationwide. Every order is backed by our full one-year warranty for healthy, thriving plants.
Specialties include native wildflowers, flowering trees, privacy hedges, wetland plants, mosses, and erosion control vegetation.


tnnursery.net
Founded in 1926
Altamont, Tennessee, United States
+89
How would you rate TN Nursery?
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TN Nursery Reviews Summary

TN Nursery has a rating of 4.1 stars from 881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, good condition and great shape. TN Nursery ranks 2nd among Trees sites.

value
219
shipping
217
quality
364
This company responds to reviews on average within 18 days

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3,193 reviews

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Florida
1 review
1 helpful vote
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Not satisfied
October 21, 2024
Updated review

I planted the items as directed. I was told I could plant now as I am in zone 9. Nothing, I repeat. Nothing happened. The plants were dead and remained so. I requested a refund and I have had not response.

Date of experience: October 21, 2024
Amy B. — TN Nursery Rep
over a year old

For Perennials, Ferns, Vines or Groundcovers

If anything planted below the surface of the soil is planted and temperatures are above 70 degrees, 1-5% may come in that spring or summer, but the majority of those will all come in the following spring. Please wait until your other plants come up and give your new plants a couple of extra weeks before you file a claim.

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey


I was told I would get free shipping if I ordered within...
August 14, 2024
Previous review

I was told I would get free shipping if I ordered within 14 minutes which it was.

Date of experience: August 14, 2024
Texas
1 review
1 helpful vote
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Honored their Warrenty
October 12, 2024
Updated review

Although not all cuttings arrived in proper shape they did give me full credit (except for the shipping).

Date of experience: October 12, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review.
Have a great day!


Quick response
December 21, 2021
Previous review

Nice plants and a responsive customer service dept that stayed in touch concerning shipping dates. I will happily use this company again in the spring for ground cover ideas.

Date of experience: December 20, 2021
Utah
1 review
0 helpful votes
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Still waiting for shipment
October 10, 2024
Updated review

I ordered trees that don't ship till end of October. Still waiting but excited for my trees.

Date of experience: October 10, 2024
Amy B. — TN Nursery Rep
over a year old

Hello.
All trees are currently being dug and in the warehouse.
Your trees will be shipping out very soon.
Thank you.

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey


So far it's been exceptional
August 11, 2024
Previous review

So far it's been exceptional.

Date of experience: August 11, 2024
Missouri
1 review
0 helpful votes
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Tree died
October 10, 2024
Updated review

Tree died though taken care of properly. Proper soil and followed instructions

Date of experience: October 10, 2024
Amy B. — TN Nursery Rep
over a year old

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey


Hard to navigate
May 27, 2024
Previous review

Hard to navigate

Date of experience: May 27, 2024
North Carolina
1 review
0 helpful votes
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Delivered as promised
October 9, 2024

Good quality, as advertised. Consistent quality and good communication.

Date of experience: October 9, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review!

New Jersey
1 review
0 helpful votes
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Good value.
October 9, 2024
Updated review

This is my third purchase. The plants are excellent and shipping is fast.

Date of experience: October 9, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review.
We appreciate your business!


Easy ordering
September 18, 2024
Previous review

Easy ordering

Date of experience: September 18, 2024
Illinois
1 review
0 helpful votes
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Disappointed
October 7, 2024

After the order took 3 weeks to process, half the bare root dogwoods I got werw dead

Date of experience: October 7, 2024
Amy B. — TN Nursery Rep
over a year old

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

Georgia
1 review
0 helpful votes
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Never disappointed
October 6, 2024
Updated review

Large dormant plants that look like they have been well loved!

Date of experience: October 6, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review!
We appreciate your business.


Pleased with every plant I've received from y'all!
August 2, 2024
Previous review

Pleased with every plant I've received from y'all!

Date of experience: August 2, 2024

Plants look so healthy!
July 17, 2024
Previous review

Tennessee is my neighbor. Live supporting local folks!

Date of experience: July 17, 2024

Wow! Really large plants. Great value!
July 6, 2024
Previous review

Instructions well written, thanks! Packaging superb!

Date of experience: July 6, 2024

Easy to use, great information about your plants!
June 23, 2024
Previous review

Easy to use, great information about your plants!

Date of experience: June 23, 2024
Massachusetts
1 review
0 helpful votes
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Ok, so far, will make up my mind when plant delivered and I can see what I got

Date of experience: October 6, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review!

Texas
1 review
0 helpful votes
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You never know what your gonna get.
October 3, 2024

For this order two plants came recently and another will come in the Spring. The two are flowers that should attract pollinators, humming birds, and damselflies to my pond area. These came healthy. I planted them. They are still alive. Let's see if they survive the winter.
For many previous orders I have sometimes gotten healthy plants and sometimes dying plants, things with little or no roots. I ordered running cedar ground cover. I got clippings of cedar vine-like pieces with no roots at all. The first time I ordered pigeonberry ground cover I got these pathetic, maybe not even alive, as in only one green leaf bit, stringy things. The next multiple times that I ordered pigeon berry they were healthy with real roots, stems, and leaves. That area is growing well. It will probably be established in 2 or 3 years. I have ordered so, so many baby trees from TN. They usually come as a stick with a sort of tiny, piece, of root. The only trees from TN that have actually had enough root to grow are a sugar maple, which is about 5 feet tall now, and one of the sassafras trees lived through a winter and was greening the next spring and a lawncare guy pulled the protective chicken wire away from it and trampled it to death. Not the fault of TN. So, I have wasted a lot of money on trees and wasted a little money on plants. I sent pictures of the strings that were supposed to be pigeonberry. They gave me the run around and never sent me replacements or gave me store credit. That was a few years ago. Recently I sent pictures and filled out the form showing the raw, dead, stems of 2 pawpaw trees that I bought and planted this past spring. That was in October. I am still waiting for a reply. I know they can send me replacements if they want to; they were trying to give them away recently on the website. So, I know that I cannot count on what quality of a plant I may get from TN. I know that they do not have the integrity to give refunds or store credit for the many plants that they send out with not enough healthy root to live. I order from them anyway, because they offer the native plants that I want, that I cannot find elsewhere.

Date of experience: October 3, 2024
Amy B. — TN Nursery Rep
over a year old

We appreciate your review.
We ship bare root plants/trees.

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

New Hampshire
1 review
0 helpful votes
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They grow, even with my brown thumb!
October 1, 2024

Everything grows, prices are great, a lot of bang for your buck!

Date of experience: October 1, 2024
Amy B. — TN Nursery Rep
over a year old

We appreciate your positive review.
Thank you.

North Carolina
2 reviews
0 helpful votes
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Happy
September 22, 2024
Updated review

The rootstock arrives very healthy. I love the variety of plants I can find from this nursery!

Date of experience: September 22, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review!
We appreciate your business!


Easy to order
June 13, 2024
Previous review

Easy to order. I loved the BOGO deal!

Date of experience: June 13, 2024
New York
1 review
2 helpful votes
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This is a scam company.
September 14, 2024

I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...

Date of experience: September 14, 2024
Amy B. — TN Nursery Rep
over a year old

I apologize for the incorrect labels.

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

Florida
1 review
0 helpful votes
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Received order
September 13, 2024

Good so far as I know. Hope they survive and produce fruit. Looking forward to it!

Date of experience: September 13, 2024
Amy B. — TN Nursery Rep
3 months ago

Thank you for the positive review.
We appreciate your business!

Washington
1 review
0 helpful votes
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Plants arrived with fungus
September 13, 2024

I bought some live, bare root plants and some corms/bulbs. The bare root plants were covered in fungus and didn't survive the shipping process. The corms/bulbs arrived crumbled, but I still planted them. I won't be ordering again.

Date of experience: September 13, 2024
Amy B. — TN Nursery Rep
3 months ago

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

North Carolina
1 review
1 helpful vote
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Native
September 13, 2024

I wish they were potted plants in stead of dry root.

Date of experience: September 13, 2024
Amy B. — TN Nursery Rep
3 months ago

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

Tennessee
2 reviews
0 helpful votes
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I was so excited to find trumpet vines
September 12, 2024

Fast and easy ordering. But the plants did not make it. Total waste of time and money

Date of experience: September 12, 2024
Amy B. — TN Nursery Rep
3 months ago

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

Missouri
1 review
0 helpful votes
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13 inch are big containers
August 25, 2024

13 inch containers were bigger than expected. Large size plant containers.

Date of experience: August 25, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review.
We appreciate your business!

California
3 reviews
0 helpful votes
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Really nice
August 6, 2024

Easy to order. I like that the care instructions are easy to find. And of course I have zero problems with pricing.

Date of experience: August 6, 2024
Amy B. — TN Nursery Rep
over a year old

Thank you for the positive review!
We appreciate your business!

Florida
1 review
1 helpful vote
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I ordered 24 plants. I could only locate 22. The plants, the size of my thumb were separated from the dirt during shipping and hard to find. I will be shocked if they survive.

Date of experience: July 30, 2024
Amy B. — TN Nursery Rep
over a year old

Hello.
All of our products come with a 1 year warranty.
Our roots will range in sizing.
Thank you.