• Title Nine

Title Nine

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Overview

Title Nine has a rating of 1.8 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Title Nine most frequently mention customer service, and credit card problems. Title Nine ranks 336th among Sportswear sites.

  • Service
    20
  • Value
    19
  • Shipping
    22
  • Returns
    16
  • Quality
    18
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Not worth it to purchase from this company since their customer service is so poor.
How would you rate Title Nine?
Top Positive Review

“Exchange”

Kathy W.
4/21/21

I recently purchase capris and a top which were both exactly what I hoped for but to big. I needed to call customer service which like anything now days demands patience. I want to give a shout out to my rep.(unfortunately I did not get her name) she was so kind, patient and so helpful. If my wait time was a reflection of how customers get treated- it was worth every minute. I very rarely do reviews but I felt this company deserved my time. I will definitely be a future customer. Thank you!

Top Critical Review

“Done”

Erin S.
6/23/21

I've tried in the last couple of years to buy clothing and I really want to support this business because first and foremost, it's run by women and they do a spectacular job curating their line of outdoor clothing but every time I've ordered the shipping is so slow and customer service is lacking. I would say count on a minimum of 3 weeks to receive your item. For the price it's not worth it. I might shop this line if there was a store anywhere close to me but their online presence isn't meeting the standard it should.

Reviews (47)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (18)
Thumbnail of user jol276
6 reviews
3 helpful votes
December 7th, 2022

Great, thicker fabric that washes very well. Yes, I throw them in the dryer. The pockets are a side slit, no zipper like the Original Dream Skort! This solid (I own in 4 colors) fits just slightly smaller and is barely 16"! I'm tall so I much prefer the Original Dream skort with zip pockets and an extra 1/2" in length! It does lay smooth!

Tip for consumers:
Women who love to be outdoors and are on the go!

Products used:
Dream Skort 16”

Service
Value
Shipping
Returns
Quality
Thumbnail of user terryv40
5 reviews
17 helpful votes
January 10th, 2019

I like that I have an entire YEAR to decide if I like an item and send it back if it doesn't perform, if it fades, pills, wears out, or I just don't like how it fits. This mostly makes up for the $9 shipping fee - although often they offer free shipping with a minimum order which isn't hard to meet (unless it's just a few dollars' difference and then it's a pill finding something small). I do have to pay return shipping but in a year I can collect multiple items and send them all back together for a flat price. They have cute, well-made (mostly) clothing from a variety of manufacturers - although I wish they would offer more pants (real pants, not leggings) that fit curvy, muscular women. I keep a running wish list and watch for sales!

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About the business

Score sports bras, activewear, athletic swimwear and amazing customer service with hassle-free returns at Title Nine. We're sports bra experts and we'll gear you up in adventure-ready clothes made to move from work to workout to weekend with ease.

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