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TitanBet Reviews Summary
The company's reputation is significantly tarnished by numerous customer complaints regarding its withdrawal processes and customer service. Many users report difficulties in accessing their winnings, with claims of accounts being suspended or closed without clear communication. Customers frequently express frustration over hidden terms and conditions, particularly related to bonuses, which often lead to unexpected losses. While a few positive experiences highlight successful withdrawals and promotions, the overwhelming sentiment reflects a lack of transparency and support, suggesting that potential customers should exercise caution and consider more reputable alternatives in the market.
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Won with my first bet with the company £150 on man united to win returning over £250, withdrew my winnings instantly. Within 20 mins of withdrawing my account was closed and I was told to submit ID to get my money which I have done. 2 weeks on live chat are hanging up on me everytime I go on and they are not responding to emails. Daylight robbery, do not deserve to be a bookmaker
Signed up for 100% bonus up to £50 offer, which is the main promotion website. After following all the T&Cs I asked how long the free bet takes to credit, they then told me I was ineligible and sent me the T&Cs for a completely different offer and said that is the actual offer I signed up for. £50 down the drain, would report to Trading Standards if I knew how.
Can anyone help on how to actually get them to approve your proof of address that's all that's needed then I can withdraw my money what's I've been told sent it 4 times now
I won 500 notes, say old story as everyone else. I try to withdraw the money, I have to send docs, I have sent them 4 times they keep saying they are not clear enough. The only good thing about this whole experience is it has helped me quit gambling. The worse ever
Deposited £100 played a few slots won £465 could not claim it back. Had to win over £8000.
Won £75 but they refuse to pay out, just keep saying the documents i sent them arent clear enough, but there clear as day. Complete scam. &whatever you do they wont give you a managers phone number, or email. Will just keep saying that managers dont deal with customers, never heard of that in my life.
If you play Blackjack, at least give yourself a chance of winning the odd hand by playing the "live" version. The automated game is so biased towards the dealer and I have played for twenty years. The dealer regularly wins 10-15 hands in a row but as a player, you will barely win 3-4 consecutive hands. The dealer got far more "Blackjack" hands in every session I played over a period of 10 months and will get a hand of 20 on most other occasions. I tried the slots to see if my luck would change and the only difference is, your money lasts a bit longer but you will still ultimately lose everything. It is virtually impossible to get through the wagering requirements of the bonuses before your balance is at zero. My advice is to stay away as there are plenty of better options out there.
I placed some bets on the US Election - and won. Now I cannot access my account. Support tells me that they don't do business any more with German customers and that open bets were cancelled and stakes refunded (!). They did NOT inform me at the time they did this, but only afterwards when I tried to cash in an winning bet! This is fraud IMHO. Beware!
The worst customer service that I have experience on a gambling site! Spent a lot of money with them and when my phone automatically declined the bonus they would not give it me back. Did not try to keep me a customer nor did they apologise. Will ensure that friends and family don't go near them. Very poor and unreliable. Stick to well known sites in the future. Twitter and FB will also be informed of the very rude live chat service!
Worst casino ever, consistently give you bonus with wagering requirements that make it impossible to win, there odds on there machines hitting a feature are terrible and when you do get a win it's very low, past week four times I have had over 220 consecutive spins on a single slot, not once did I get a feature or win more than what I'd invested, just consistent wins less than the stake, don't sign up don't deposit, worst site on the net by a mile
I have used many online gambling sites and am happy with most of them, I tried this one and I have NEVER had so much trouble finding what I was looking for and placing a bet.
In the end I did and won a small amount of money (£15.85) which I tried to withdraw.
I could not do this as I had a message saying that the minimum I could withdraw would be £20.00 as I paid though PAYPAL.
THE ODDS FOR CERTAIN BETS ARE SET OUT IN "VERY AMBIGUOS WAYS AND ARE NOT VERY CLEAR.
I WILL NOT BE USING THEM AGAIN.
Please guys don't use titanbet... when you win some Good amount of money... u will never be able to withdraw your money. They will ask for your bank login, and the documents you ever owned. At the end they will email you that you did not pass their security check. Please pass all the reviews across the globe. They are scam
Made free bet offers and when I earned one (by losing £25) they said that a review of my account resulted in me not being eligible. So free bets are on offer but only until you qualify for one and then you don't get it.
Poor. Better firms than this around
They "double your deposit", giving you some free money to play. But here's a catch: if at any point you win, and decide to withdraw part of the winnings, they not only cancel the bonus, but they also forfeit all the winnings! So basically I lost more than £100 of the money that I've won just because I decided to withdraw a part of it! You really have to be a lawyer to not get caught into this.
Set up to make you fail. More suspended markets, constant changes stopping you from placing the bet you want. Worse app on the market. It is not live. Long delays. Odds don't reflect poor standard it app and time delays. Stick with 365 or William hill. You
Signed up through a bet £10 get £20 offer, never got my promotion offer and when i won my bet they decided to move it to my bonus so i couldn't take it out. Customer service is a joke as well please i strongly advise you to stay away
Absolutely ridiculous, placed a single £25 bet on a tennis game, after reading upon the statistics decided to place another £100, nothing major and only 2.5 odds. Logged in before the game, cash out is there, my account is fine, as soon as the game ends and my bet wins, my account is closed, i am then told to contact customer support who then tell me to email, and i am now waiting for a response £315 in my account that i cannot access absolute joke of a site!
Stay away from this site this is an awful bookie to deal with opened my account start playing making several large bets multiples started winning decided to withdraw £500 as was doing well then I got and email saying withdraw had been cancelled required lots of ID but still could make deposits, anyway when I checked my balance I thought I had done well not realising that infact the £500 had been added to my balance which I eventually lost they should be closed down unfortunately I have to give 1 star
DO NOT USE Unlike Paddypower or any other reputable firms they require all your i. D before you are able to withdraw winnings or money held? Seeking legal advice STEER CLEAR
I dont understand all the bad reviews for this site, I signed up yesterday and won £200 on some slots. After reading the reviews i was sure that i wouldnt get my money. But after12hours my withdrawl been approved and the money is back in my account viabank transfer
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members