This is my latest headache with Titanbet, an actual conversation with a ultra unhelpful rep. And no they never got back to me, and yes when i contacted them, they guy told me to wait then totally ignored me, And finally they double charged me then ignored my request for my money. Off to Ibas i go... Here is our conversation... Lolah: Hi! My name is Lolah, your Online Support for Titanbet Casino. How are you?
JiggaB: FINE, IM JUST A LITTLE CONFUSED
Lolah: Okay, how can I help?
JiggaB: I BET 25 1ST BET AND NEVER GOT MY £25 BONUS
Lolah: okay, let me check your account first. Okar?
JiggaB: THANKS,
Lolah: Saide,
JiggaB: YES
Lolah: I will manually add your refund reward
JiggaB: THANKS LOLAH
Lolah: No problem,
Lolah: also please be advised that your next reward is 100% of your next deposit
Lolah: Okay?
JiggaB: SO IF I DEPOSIT 50 I GET 50
Lolah: Yes!
Lolah: Great offer, limited thru thsis chat
JiggaB: COOL. THATS BRILLIANT THANKS ALOT
Lolah: yep,
Lolah: I can add 5 free spins if you deposit now
Lolah: lucky spins
JiggaB: LUCKY SPINS WHATS THAT
Lolah: 5 extra rewards you can use on your bets,
JiggaB: CAN I USE BONUS JUST ON SPORTS BOOK.
Lolah: Yes, you can use the bonus across games in our site
JiggaB: COOL, IS IT SIMPLE TO USE THE 25 BONUS U JUST GAVE ME
Lolah: yes, you simply bet using that reward across game your feeling lucky about
JiggaB: IE WILL THE OPTION BE ON MY SLIP TO USE THE BONUS
Lolah: Want to claim your 100% reward + 5 bonus now?
Lolah: You mean using the bonus first on bets?
JiggaB: WELL IF I WAS TO BET NOW ON FOOTY EXAMPLE COSTA RICA 3-1 WILL IT BE AN OPTION TO USE THE BONUS
Lolah: Ooh, your deposit money will be deducted for that
Lolah: but for casino and bingo games - bonus can be used
JiggaB: THE 25 U JUST GAVE ME CAN I USE IT ON FOOTBALL
JiggaB: I THOUGHT BET 25 USE BONUS ON WHAT U WANT
Lolah: Bonuses can be used for casino games and bingo sessions only
Lolah: for sports betting - your deposited money is where the system will deduct your bets
JiggaB: BUT WHEN I ORIGINALLY PUT MY FIRST BET OF 25 IT READ WE WILL MATCH STAKE UPTO 25. NOT IT MUST BE USED FOR X AND Y
JiggaB: READ MY INBOX WELCOME
Lolah: checking,
JiggaB: We are happy to bring you a top of the line betting experience including a wide variety of daily bets on sports and leagues from all over the world:
Bet £25 Get £25 Free!
JiggaB: COPY PASTED OFFER
Lolah: I verified this with my Supervisor, and was told that the bonuses only credits to bets towards the casino games
JiggaB: NO. LET ME REFRAISE... We are happy to bring you a top of the line betting experience including a wide variety of daily bets on sports and leagues from all over the world:
Bet £25 Get £25 Free!... IS THE OFFER I EXCEPTED. FORGET THE WORD BONUS. BET 2
JiggaB: BET 25 GET 25, THIS IS MY ISSUE
JiggaB: I BET 25 ON THE SP/BOOK. AND RECIEVE 25.
Lolah: Right,
Lolah: hold on
JiggaB: OK
Lolah: so the refund should be £25, not 25%
Lolah: Okay, remaining bonus was added already
JiggaB: I CANNOT SEE 25 WHICH I CAN PLACE A SPORTS BET
Lolah: try refreshing your page
Lolah: there should be a total of 25 bonus now,
JiggaB: REFRESHED. STILL CANT SEE WHERE DO I LOOK ON PAGE
JiggaB: I SEE 60 BALANCE
Lolah: I just added a total of 25 into your account,
Lolah: it should reflect any moment
JiggaB: WHERE SHOULD I LOOK ON THE SITE.
JiggaB: EXAMPLE... TOP RIGHT? BOTTOM LEFT?
Lolah: im trying to log in
JiggaB: OK
Lolah: hold on
Lolah: Saide, the 25 bonus will not show on sports bet tab if your on there. You can see Cash Balance: 60 & Bonus Balance: 25 if your on casino and bingo tabs
Lolah: Normally, My Cashier tab is present and there you would access all deposit/withdrawal/bonus amounts present in your account
JiggaB: IM ON SPORTS. IM GETTING CONFUSED. IT CLEARLY SAYS ON YOUR OFFER. We are happy to bring you a top of the line betting experience including a wide variety of daily bets on sports and leagues from all over the world:
Bet £25 Get £25 Free! I WANT TO USE MY 25 ON SPORTS. CAN I OR NOT. CAUSE THE OFFER INFERS I CAN
Lolah: Im afraid not, the 25 bonus can only be used for casino games and bingo games. Not on sports bet
JiggaB: BUT IT CLEARLY SAYS WITHIN YOUR OFFER BANNER. GOTO ODDSCHECKER.COM SEE AND READ TERMS AND CONDITIONS ON YOUR OFFER. AT NO TIME DOES IT MENTION ANYTHING BUT.
Lolah: I apologize Saide if the promotion confused you.
JiggaB: t's quite simple really. After joining Titanbet, make a deposit and place one qualifying bet in order to activate your free bet. Your free bet will be equal to your first bet stake up to £50 and it will become active as soon as your qualifying bet has been settled (i. E. have resulted in a win or loss). Once your Titanbet bonus is active, you can use it to place any combination of bets on any sports.
JiggaB: THE ABOVE IS CUT AND PASTE DIRECTLY OFF YOUR SITE. IM CLEARLY NOT CONFUSED.
JiggaB: THIS IS CONTRACT LAW 101. OFFER AND ACCEPTANCE. YOU/YOUR COMPANY MADE AN OFFER AND I ACCEPTED. ONCE YOU ACCEPTED MY FUNDS, THEN MY BET THE TRANSACTION CANNOT BE NULL AND VOID. PLEASE CONSULT ANOTHER SUPERVISOR OR RE-DIRECT THIS ISSUE TO YOUR LEGAL DEPT IN THE MORNING.
JiggaB: ILL BE MORE THAN HAPPY TO DISCUSS THE GLARING IMPROPRIETY.
Lolah: Saide,
Lolah: I am from Casino Support
Lolah: I will forward your username (account details to Sports bets team) for right now they are unable to help us since they will be around after 7 hours
Lolah: Again, I would like to extend my apology for the confusion
JiggaB: Lolah i am not implying you are dishonest. I am bringing to your attention. The misrepresentation is so glaring, your supervisor is either overlooking the obvious, or is being deceptive in re-tort
JiggaB: Lolah,
Lolah: I took note of your details and has forwarded this to our Sportsbet team
JiggaB: Lolah once again there is 0% confusion on my behalf.
Lolah: Thank you! But in order to properly assist you, our Sports team should assist you, they have set of tools that I can't access since like I mentioned I am from the Casino support team
JiggaB: Before i bid you a good night, please have your supervisor read. How does it work?
It's quite simple really. After joining Titanbet, make a deposit and place one qualifying bet in order to activate your free bet. Your free bet will be equal to your first bet stake up to £50 and it will become active as soon as your qualifying bet has been settled (i. E. have resulted in a win or loss). Once your Titanbet bonus is active, you can use it to place any combination of bets on any sports.
JiggaB: These are your TB's own words. May i have either your supers name or employee number please. So i can follow up with reference tommorow. Thanks, Lolah
Its a scam website. I used to be a loyal customer to titanpoker. But one day, when i was playing roulette using the titanpoker live casino tabs, suddenly titanpoker claimed that they dint receive my bet. And i think its okay since i still lose if they do receive my bet. But they dint give me back my money. So i was like. Okay, dont mind. If they accept it, i still lose anyway. So i keep playing and choose another 15 numbers. Bet 1 usd each, and i win! It was suppose to be 36 profit, but. I dint get the money. And they still take my 15 dollars. And suddenly, my account balance went 0. There is a glinch to the system since i cant login to the browser area, but since there is saved password on titanpoker software, i can still login there. And you got to see the funny online support conversation, when they keep asking me to check the bet history where they altered my bets. I am the kind of guy who put 1 usd per number, and they altered my bets to 5 number with 1 usd, 5 number with 2 usd, and 5 number with 3 usd. 30 dollars lose. $#*! me right? Thats how powerful titanpoker is. They simply altered your bets. And take all your money. The funny part is Cadence the website online support, who cant answer a simple question about was there a glinch to the system on 4.00-7.00 GMT. And she/he cant answer that. AHAHAHAHA. You know why? Because i got the screenshots. If i choose to send the screenshot, they will admit that there is a problem with the website and simply refund my money. But if i dont, they keep saying there is no problem with the account. Funny titanpoker. Below is my conversation history with the support. Dont worry, i am going to provide screenshots for my bet history, my real bets, and part by part conversation between me and the support. Judge for yourself. Even if the company representative come here, you know what to do. Avoid titanpoker and titanbet. Its 55 dollars for me, might be 5,555 dollars for you. =D
Czyzeero: hell
Czyzeero: hello i.
Czyzeero: whats new about my money?
Czyzeero: hello?
Czyzeero: where are you?
Czyzeero: this is my support ticket number. Please check now.
Czyzeero: cash balance problem - Ticket Number 24XJU9SF-A0K9S
Cadence: I apologize for the long wait.
Cadence: Hi Mohd! This is Cadence from Online Support.
Czyzeero: okay
Czyzeero: i got no problem with you being late
Czyzeero: but i need you to refund my money now
Czyzeero: this morning titanpoker went rogue
Czyzeero: its unacceptable how the system take all my money,
Czyzeero: even if i dont bet anything
Czyzeero: if you guys claim its an unacceptable bets,
Czyzeero: u should not take my money!
Czyzeero: i win the bet
Cadence: Did you play casino games?
Czyzeero: and still u take my money as if i lose
Czyzeero: wtf
Czyzeero: yes
Cadence: Have you sent us an email about it already?
Czyzeero: I DO.
Cadence: Did you used your registered email address in sending an email to us?
Czyzeero: yes i am
Czyzeero: cash balance problem - Ticket Number 24XJU9SF-A0K9S
Czyzeero: this is my ticket number
Cadence: Okay, please allow within 24-48 hours for our Poker team's response via email.
Czyzeero: no.
Cadence: As much as I want to assist you today, I will also forward your concern to the relevant department. But since you already sent us an email, then you will receive a feedback within 24-48 hours.
Czyzeero: i want to play now.
Czyzeero: is this normal?
Cadence: What do you mean?
Czyzeero: IS THIS NORMAL WHEN YOU TAKE SOMEONE MONEY AND THEY NEED TO ASK SUPPORT TO REFUND? DO YOU SIMPLY TAKE EVERYONE MONEY? OR CAN YOU HONESTLY ANSWER ME IF THERE IS A GLINCH IN YOUR SYSTEM FOR THE LAST 12 HOURS AT ALL? IF YOU DO ADMIT, ITS GOOD ENOUGH.
Cadence: Please provide me the casino game codes of the games you are complaining.
Cadence: Check it my opening the casino game, then MENU>> HISTORY.
Czyzeero: before i deposit any money,
Czyzeero: i can access the live casino thru browser
Czyzeero: after i deposit my money,
Czyzeero: whenever i try to login,
Czyzeero: the website simply refresh like nothing hapen
Czyzeero: WTF
Cadence: Please continue.
Czyzeero: JUST ADMIT YOU HAVE SYSTEM GLINCH YESTERDAY AND I'LL PASS THIS STUFF AFTER YOU REFUND MY MONEY
Cadence: We cannot admit something that is unclear to us.
Cadence: It shows here that after your last deposit, you played Roulette Pro.
Cadence: Your initial balance is $55.
Cadence: Open this game and click MENU> HISTORY to check it.
Czyzeero: yes
Czyzeero: i already check
Czyzeero: as you can see,
Czyzeero: it first went to 59
Cadence: That is where you lost your money.
Czyzeero: its good
Czyzeero: it went down to 44.
Czyzeero: its good.
Czyzeero: it goes up to 70
Czyzeero: its good.
Czyzeero: went down to 55.
Czyzeero: its good.
Czyzeero: from 55 and above,
Czyzeero: your system take my money for no reason.
Czyzeero: i lose in one bet using 15 usd,
Czyzeero: means i still got 40 usd.
Czyzeero: and so it shows in my system
Czyzeero: suddenly,
Czyzeero: when i put on another 15 usd bet,
Czyzeero: i win,
Czyzeero: but u still take my 15 usd and pay me nothing!
Czyzeero: wtf!
Czyzeero: it was suppose to be 36 dollar returns
Czyzeero: my balance should be around 61 usd!
Czyzeero: i thought it was normal glinch
Czyzeero: since you already put it on my screen that you dint accept my bet
Czyzeero: suddenly when i play roulette,
Czyzeero: i bet 15 usd only to leave myself with 10 usd
Czyzeero: AND YOU TAKE F-ING EVERYTHING FOR NO REASON
Czyzeero: PAY ME BACK MY MONEY
Czyzeero: NOW U DARE TELLING ME TO CHECK MY HISTORY?
Czyzeero: DO YOU THINK I AM STUPID?
Czyzeero: I KNOW YOU WANT TO SAY THAT I AM BETTING MYSELF ALL THE MONEY
Czyzeero: THE THING IS YOU DINT ACCEPT MY BET
Czyzeero: AND TAKE MY MONEY FOR NO REASON
Czyzeero: ITS ALL GOOD BEFORE THAT THEN WHY SUDDENLY U BECOME THIS STUPID
Czyzeero: PAY ME BACK MY MONEY!
Cadence: I don't see anything wrong with your balance and game history.
Cadence: Everything is correct.
Cadence: It shows here you played in the download software version and the flash version of the software simultaneously.
Czyzeero: YOU
Czyzeero: DONT
Czyzeero: F-UCK
Czyzeero: WITH.
Czyzeero: ME.
Cadence: I am not.
Czyzeero: OMG
Cadence: I am just telling you what I can see here.
Czyzeero: U REALLY WANT TO DO THIS
Czyzeero: I KNOW
Czyzeero: I DINT BET 3 DOLLAR PER NUMBER YOU DUMBF-UCK
Czyzeero: I DINT.
Czyzeero: I PLAY 1 DOLLAR PER NUMBER
Czyzeero: THATS ALL
Czyzeero: THATS MY PLAY STYLE
Cadence: Your last bet using the flash version, you had $55 in your balance.
Czyzeero: YOU WANT TO TAKE ALL MY MONEY IS IT?
Czyzeero: FOR NO REASON?
Czyzeero: YES I AM
Cadence: You then played Roulette Live using the Download version of the software.
Czyzeero: YES
Czyzeero: AND YOU CLAIMED THAT IT WAS UNACCEPTED
Czyzeero: AND I ONLY BET 15 USD
Cadence: Can you open the Roulette Live now?
Cadence: Then go to MENU>HISTORY.
Czyzeero: I DO
Czyzeero: F-UCK U DONT TEACH ME HOW TO LOOK AT IT
Czyzeero: I AM
Czyzeero: THE F-UCKING THING IS,
Czyzeero: YOU TAKE MY MONEY,
Czyzeero: AND NOW YOU ARE RAISING MY BETS,
Czyzeero: YOU DUM-B$#*!
Czyzeero: I ONLY BET 1 DOLLAR PER NUMBER.
Czyzeero: AND FROM 55 USD,
Czyzeero: IT WENT DOWN TO 40 USD
Czyzeero: FROM 40 USD,
Czyzeero: I BET ANOTHER 15 USD TO ANOTHER 15 NUMBER
Czyzeero: AND I WIN THE BET,
Cadence: As I can see here, you from $55, you bet $30, your end balance was $25.
Czyzeero: BUT U STILL TAKE MY MONEY AND NEVER GIVE ME MY WINNING BET! 1
Czyzeero: NOOOOOOOOOOO
Czyzeero: I DINT BET 30! 11
Czyzeero: I AM NOT STUPI-D LIKE YOUUUU!
Cadence: Then bet $25, and you ended at $0.00.
Cadence: Kindly check this at your end.
Czyzeero: OMGGGGGGGGGGGGGGGGG
Czyzeero: I KNOW
Czyzeero: I CAN CHECK IT MYSELF
Cadence: We didn't took your money.
Czyzeero: BUT THE PROBLEM IS ON YOUR SYSTEM
Czyzeero: OKAY
Cadence: You placed bets on Roulette Live.
Czyzeero: THEN EXPLAIN TO ME WHY THE F-UCK
Czyzeero: I CANT ACCESS YOUR LIVE-CASINO
Czyzeero: BETWEEN 4.00-6.00
Cadence: You mean it is not you who played these games?
Czyzeero: CADENCE,
Czyzeero: I AM GOING TO REPORT YOU FOR YOUR STUPI-DITY
Czyzeero: I TOLD YOU.
Czyzeero: I ONLY BET 1 DOLLAR PER NUMBER.
Czyzeero: THE PROBLEM IS NOT SOMEONE ELSE BET THE MONEY FOR ME.
Czyzeero: THE PROBLEM IS TITANPOKER,
Cadence: Did you checked the game history?
Czyzeero: OI FU-CK
Czyzeero: U LISTEN TO ME.
Czyzeero: DO YOU WANT TO TALK?
Czyzeero: OK U TALK.
Czyzeero: AFTER THIS U LISTEN TO ME YOU FU-CK
Czyzeero: LISTEN.
Czyzeero: NOW U TALK.
Czyzeero: GO
Czyzeero: TALK
Czyzeero: NOW
Cadence: Your initial balance was $55.
Cadence: You placed bet a total bet of $30.00 and lost.
Cadence: Let me enumerate your bets.
Cadence: Straight up: 6 for $1.00
Czyzeero: NO2
Cadence: Straight up: 32 for $2.00
Czyzeero: NO NEED.
Cadence: Straight up: 21 for $3.00
Czyzeero: I CAN SEE THE BET MY SELF
Cadence: Straight up: 2 for $3.00
Czyzeero: NOW U TELL ME.
Cadence: Straight up: 26 for $2.00
Czyzeero: OI FU-CK
Czyzeero: STOP.
Cadence: Straight up: 27 for $1.00
Czyzeero: OI FU-CK
Cadence: Straight up: 3 for $2.00
Cadence: Straight up: 4 for $3.00
Cadence: Straight up: 13 for $1.00
Czyzeero: YOU REALLY ARE -STUPID
Cadence: Straight up: 0 for $2.00
Cadence: Straight up: 19 for $3.00
Cadence: Straight up: 34 for $1.00
Cadence: Straight up: 35 for $2.00
Cadence: Straight up: 15 for $3.00
Cadence: Straight up: 17 for $1.00
Cadence: That's a total of $30.
Czyzeero: OI DUM-B$#*!
Cadence: This is for one game only.
Czyzeero: THATS THE PROBLEM
Czyzeero: THATS THE PROBLEM WITH THE GAME
Czyzeero: I DINT PUT 30 USD
Cadence: I don't see any problem on this game.
Czyzeero: IN ONE GAME
Czyzeero: I PUT 15
Cadence: You should have sent us a screenshot.
Czyzeero: OMGGGGGGGGGGGGGGGG
Czyzeero: OKAY.
Czyzeero: GIVE ME YOUR EMAIL
Czyzeero: I AM FU-CKING GOING TO SEND YOU SCREENSHOT
Cadence: Please send it to *******@titanpoker.com.
Czyzeero: TELLING EVERYONE
Czyzeero: HOW TITANPOKER WORKS
Czyzeero: YOU GUYS WANT TO TAKE MY 55 DOLLARS?
Czyzeero: OKAY.
Czyzeero: I DONT MIND.
Czyzeero: I WILL CREATE THE WEBSITE,
Czyzeero: AND PUT THE EVIDENCE ON SCREEN,
Cadence: I am sorry if you feel that way. But we didn't took it.
Czyzeero: NO.
Czyzeero: U DID.
Cadence: You placed it on casino games.
Czyzeero: AND U WANT TO LIE THROUGH THIS?
Cadence: If that's what you think, we can't do anything about it.
Czyzeero: LOL
Czyzeero: LOLOLOLOL
Czyzeero: I WAS WRONG TO TRUST TITANPOKER
Czyzeero: EVEN YOU
Cadence: We are not lying. We are telling you what happened in your game.
Czyzeero: USING YOUR STUPID ENGLISH
Czyzeero: TO REPLY, E
Czyzeero: ME
Czyzeero: FU-CK NOOB
Czyzeero: CADENCE?
Czyzeero: GO CHECK WITH YOUR MANAGEMENT
Czyzeero: IS THERE OR NOT,
Czyzeero: ANY GLINCH HAPEN TO THE SYSTEM,
Cadence: If you can send us a screenshot, we will check it with our Technical team.
Czyzeero: AROUND GMT 4-7
Czyzeero: NO2
Czyzeero: I KNOW YOU WILL JUST FU-CK AROUND
Czyzeero: EVEN U CAN CHANGE MY ACCOUNT HISTORY
Czyzeero: WHATS THE POINT?
Czyzeero: U THINK I AM STUPID?
Czyzeero: I'LL JUST PROMOTE YOUR WEBSITE AS SCAMMER
Czyzeero: AND I WILL REPORT YOU.
Czyzeero: GO AND ASK
Czyzeero: YOUR TECHNICAL TEAM
Czyzeero: ABOUT THIS PROBLEM NOW
Cadence: You have to send us a screenshot via email.
Cadence: We will update you of any feedback within 24-48 hours.
Czyzeero: YOU WANT TO CHANGE MY SCREENSHOT TOO?
Czyzeero: LOL
Czyzeero: WHY WASTE YOUR TIME?
Czyzeero: I KNOW YOU WANT TO CHANGE MY SCREENSHOT,
Czyzeero: SO WHEN I MAKE REPORTS ON WEBSITE,
Czyzeero: YOU CAN SHOW YOUR PART OF SCREENSHOT
Czyzeero: NOW,
Czyzeero: ALL YOU NEED TO DO,
Czyzeero: IS TO ASK YOUR TECHNICAL TEAM,
Czyzeero: IS THERE ANY PROBLEM WITH THE SYSTEM BETWEEN 4.00-7.00 GMT
Czyzeero: BECAUSE I GOT F-UCKING PROOF FOR THAT
Czyzeero: GO ASK THEM NOW.
Czyzeero: I WANT TO SEE WHAT U HAVE TO ANSWER
Cadence: I suggest you send us the screenshot so we forward it to our Technical team for checking.
Czyzeero: NO.
Czyzeero: GO ASK THEM NOW.
Czyzeero: I WANT YOU TO SIMPLY ANSWER,
Czyzeero: WAS THERE A GLINCH IN YOUR SYSTEM BETWEEN 4.00-7.00?
Czyzeero: ANSWER ME YES, OR NO.
Czyzeero: THATS ALL
Czyzeero: I WILL COPY PASTE,
Czyzeero: SCREENSHOT THIS CONVERSATION,
Czyzeero: FOR YOUR ANSWER.
Cadence: Even if we ask them now via email, they will ask us for any complaints regarding this. We can tell them about your concern, but we need to have the screenshot first.
Czyzeero: YES, OR NO.
Czyzeero: NO.
Czyzeero: LOL
Czyzeero: WHY?
Czyzeero: AHAHAHAHAHA
Czyzeero: JUST TELL ME,
Czyzeero: YES, OR NO.
Czyzeero: OMG I AM GOING TO SCREENSHOT THIS
Cadence: We cannot answer that, Mohd since we haven't received any screenshot and result of investigation.
Czyzeero: THE FACT YOU DINT ANSWER ME,
Czyzeero: WILL MAKE PEOPLE THINK ABOUT THE RELIABILITY OF YOUR COMPANY
Czyzeero: I GIVE YOU ONE LAST CHANCE
Czyzeero: BETWEEN 4.00-7.00 GMT,
Cadence: I will just answer the same thing even if you ask me over and over again. We need to have the screenshot so we can check it first.
Cadence: We cannot confirm of any technical difficulties by just checking your game history. We need the screenshot, Mohd. I hope you understand.
Czyzeero: WAS THERE A GLINCH IN YOUR SYSTEM, WHERE PEOPLE CANT ACCESS THE LIVE CASINO THRU BROWSER, AND THERE IS DIFFERENT BALANCE WHEN PEOPLE ACCESS THE DESKTOP SOFTWARE AND THE WEB BROWSER ACCOUNT.
Czyzeero: I WILL SCREENSHOT THIS.
Czyzeero: ANSWER ME YES OR NO
Czyzeero: SIMPLY YES.
Czyzeero: OR,
Czyzeero: NO.
Cadence: Well by checking your game history, you were able to access it. You've even made several bets.
Czyzeero: lol do you trying to turn the problem to me?
Czyzeero: i am going to take all the conversation and put it online you know.
Czyzeero: not simply that part of conversation
Czyzeero: lol let me teach you something
Czyzeero: people are not that stupid
Czyzeero: i know what you are trying to do
Czyzeero: just because i have screenshots
Czyzeero: you WILL admit there is a problem with your system
Czyzeero: and refund my money
Czyzeero: i know i can get back my 55 using the screenshots
Czyzeero: but if there is no screenshots,
Czyzeero: you will not admit,
Czyzeero: there is a problem with your system.
Czyzeero: thats why,
Czyzeero: you cant answer a simple question,
Czyzeero: yes or no,
Czyzeero: that your system have a problem before.
Czyzeero: i cant wait to see how your management will take your stupi-d action and how you handle customer service.
Czyzeero: thank you bro for your arrogant
Czyzeero: this is going to be a fun ride.
Czyzeero: =D
Cadence: Mohd, we don't have any reason to lie or cheat our players as it will affect the integrity of our poker room.
Czyzeero: you just did.
Czyzeero: no turning back.
Czyzeero: =D