On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to find what I need for my vehicle. Pricing is very competitive.
It was a little long due to you not having the wheel I want but it worked out
I was looking for rotors and brakes for my car and found just the ones!
Great job on making site easy to navigate. Would like the ability to pay via Apple Pay in the future.
Unbeatable ease of delivery and coordinated with amazing service personnel. Thank you!
I've always been satisfied using Tire Rack. Its Quick and Efficient, easy to use and Delivery is always on time.
Easy process and decent price. No worries. Have placed several orders
Repeat customer. Great source of information and product reviews makes it easy to select the proper tire.
Only positive things. It's always been easy to order tires from the website.
Have used Tire Rack to keep tires on 4 family vehicles for last twelve years. Great selection, great tires, no issues. Seamless.
Very good. No issues with the purchase and was happy with the ease of picking an installer after my selection.
I've been a customer of Tire Rack for years and have never had a problem. Tires are always delivered correctly and on time.
My first choice of tires were not available but the sales team assisted in finding a great alternative.
Great. Always wonderful experience. Nothing to complain about.
GUI is very user friendly. Lots of options and clear and concise comparison tool along with fitment guide.
Great user friendly interface. Easy to compare and discern best fitment and value for application needs.
We've purchased 2 sets of tires for our 2014 Odyssey... and needed to use Tire Rack's road hazard warranty once, which worked perfectly.
Have purchased a set of tires before the Michelin Cross Climate2 but it's been a while
Tires ordered and delivered to selected installer without any problems or issues.
Great experience!
Vibrating wheel/tire package, unable to diagnose with preferred installation partners (tried 3 of them). After a month, thousands of vibey miles and numerous visits to tire shops they are finally taking back the wheels/tires. Unsure what the refund will look like.
Punch in the vehicle info and they do the rest, and you choose now far as install goes haven't done that yet
Easy to maneuver thru the various steps and didn't take long to place my order.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
We appreciate you bringing this to our attention and a member of our team will be reaching out.