At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
I ordered the tires and they were shipped to my installer on time. I was able to track them with text messages offered by tire rack. It was a good experience and hassle free.
They arrived at different times but all came within a timely manner
They got the tire order in and shipped in one day. The free two day shipping was awsome, and made the whole experience quite great.
I received my order in a reasonable time. I easily navigated the website to find what I needed.
Fast shipping exactly what the date describe on the website. However, the box that came in was falling apart. Luckly no parts fell out. Looks like it was piece together. Don't care about the box but at least tape it a bit more to patch up the holes in the box. Would give it a solid 5 star but the flimsy box that came in made it a 4 star.
My go-to place for tires. Good quality products and excellent service.
Great wheel/tire package
Great wheel/tire package
Great wheel/tire package
Great wheel/tire package
Great wheel/tire package
Got a nice price on 4 new tires for my van. I picked them up in South Bend and had them installed. No drama! Less than an hour all set. Great job guys!
Super quick and easy to figure out what you want with a great amount of information to make an informed decision along with great support staff. Items shipped and arrived ahead of time.
Prompt service; timely delivery to my local installer.
Been using for years. Reliable, affordable and efficient.
My tires were delivered to the installer in 2-3 days. Tire Racks website is easy to navigate and ordering is easily accomplished. Highly recommend Tire Rack.
Easy as could be to order and tired to 18 HOURS to get to my house via UPS. Thats just unheard of in my area
Great and convenient. 3 days delivery on an item with great pricing, the only problem was that the installation service place charged more than it was said by tire rack
Great experience and Quick delivery. Will definitely use again
Quick and easy purchase. Fast shipping. Would highly recommend.
Customer service was excellent. Delivery was very fast.
Received my order as promised. Very fast and efficient. Thank you.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.