From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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This was my first experience with Tire Rack. I will be ordering not only my personal needs from them but will also be using them for our fleet.
The time in which the the order was placed and on our door step was insane. The tires were as described and in perfect condition.
Fantastic company.
Ordering was easy; fast delivery; my second time using Tire Rack. Will use again in the future.
Tires came in two days. Look great. I ordered them for a new car however that hasn't arrived yet so have not been able to install.
The tires I ordered on Tire Rack where shipped on time. I have yet to get them installed at this time.
My tires were delivered to the Tire Rack suggested installer, but I wasn't notified by the installer or Tire Rack that they had arrived. So the tires sat at the installer for several days. I missed my chance to have them installed while I was off work for a few days, and now I have to wait another week for my next day off while the snow continues to pile up!
The ordering process was smooth otherwise, and though it was inconvenient, I appreciated them taking the extra step to confirm order to prevent fraud.
Very good. I'm very happy. Tirerack has made it very easy to purchase wheels/tires on the website even for myself, Canadian resident. I do wish shipping was a bit more budget friendly though.
Second set of Cooper Discover AT3 tires. Four on Sonic RS and four on Jeep Grand Cherokee. Good Winter traction where live in the country.
Perfect.
Everything arrived together and perfect fitment
I was led to believe that you should only order tires and have your car serviced by the dealers that sell the cars. They tend to be overpriced and inconvenient. While the tire rack website is a little wonky for brand new model year cars (they didn't have 2021 models in their system), once I figured out which tires to order it was a very easy and quick process. The tires were delivered the next day to my installer which was incredibly fast and within 48 hours of hitting the buy button my winter tires were on my car.
Super quick delivery - especially given the snowy conditions.
Easy to navigate good price, I was impressed by the amount of money I saved!
I've purchased tires from Tire Rack for over 20 years for all of my vehicles and they have consistently given smooth transactions and speedy two day delivery.
Tires arrived quickly order was correct ordering was easy
I have used tire rack now 6 times to buy tires for 4 different vehicles, and will continue to use them.
I am just blown away like south Louisiana after a good hurricane. Shipping was so fast and even brought a cold front with these tires. 10/10 would buy again
Fast shipping, no issues and the right parts came.
I like tire rack a lot. I have ordered 3 different times and been pleased with their quick shipping. However, all 3 times, the installer tried or succeeded in charging more than the amount they state in the "price guarantee". No, these aren't disposal fees or a similar charge; the installers are over charging on the mounting and balancing piece.
Great quality tires and quick delivery! Very satisfied customer.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members