At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
All was fine except for the Firestone shop that I selected for the install. I am definitely using another shop in the future.
I drove up. I called the warehouse. A gentle took my info. He said that the tires would be right out. Minutes later they were loaded, by the Tire Rack employee, in my car and I was on my way.
Great experience. Convenient and fast delivery. Professional delivery driver.
Tires & Wheels look great. Ordered with tires to be delivered to installer. Set up install appointment one day after delivery to be safe, but tires did not get to the installer on the promised day. Showed up a day later, so I recommend checking with the installer before showing up.
Easy, on line, found the tires and bought them with a wheel package, they arrived yesterday, literally on my front porch.
Tires were delivered quickly and I was notified when they arrived.
Shipped in 2 days called every tire store even walmart tire rack bet the price on set 4 18 once tires and btw walmart had closed it's entire shop.
I was extremely pleased with the service I received from Tire Rack! I received an email about the tires I ordered however I failed to respond so they called me to discuss the tires I ordered, after telling them about the problems I had with the tires on my car they assisted me in finding a proper tire for my car. I will be recommending Tire Rack to whoever needs tires. Excellent customer service!
Tire rack is a great place to order from! I got my tire shipped from Settle to lakewood. I would definitely order again.
Ordered 2 large tires and received them quicker than expected
Ordered tires online and received a few days later as we were told
Excellent service. Prompt delivery. I will definitely buy tires here again.
Amazing tires and very fast service. I ordered on the2nd of January and received them on the 6th of January!
We needed tires for our X1, Tirerack had all 4 in stock and we received them in no time.
Great! I was very surprised at how fast the delivery was!
Received the tires within a few days of ordering, which was excellent since one of my tires was flat. Will most definitely order from here again next time I need tires.
Our experience was great just had to drive an hour-forty minute to receive a forty dollar discount.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.