From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy claims process for my tire replacement and super user-friendly in terms of getting the tire installed! Please consider revisiting your hours with Pep Boys, though. I booked a 7:30 AM appointment but their hours began at 8 AM. Some consistency would be appreciated.
Easy claims process for my tire replacement and super user-friendly in terms of getting the tire installed!
Great service. Will shop here again. Tire rack is the gold standard for tires
Great service. Will shop here again. Tire rack is the gold standard for tires
Informative and easy tires arrived on time the next day
Good price and fast shipping to get my tires in time for a weekend event.
Tire selection and order process met my expectations fully.
Tire selection and order process met my expectations fully.
Good reliable fast service. Can't beat free roadside
Got what I needed when I needed it, same tire and early delivery
Just a long time customer shopping for tires and love to read the reviews to get what i need for my car.
Just a long time customer shopping for tires and love to read the reviews to get what i need for my car.
Found a set of tires to meet my specs. Very Pleased.
Found a set of tires to meet my specs. Very Pleased.
Order was packaged well and delivered quickly with no issues
Website design is wonderful, user friendly. I was able to find the tire I want easily with the best price. It arrived very very quickly. Highly recommended.
Website design is wonderful, user friendly.
Got exactly what I was looking for wanted a more rugged tire that filled up my wheel wells better than my stock hancook tires
As *almost* always, TireRack has had the tire I needed in stock in South Bend IN and immediately ready to ship to southern Illinois. Had the tire been delivered from Earth City to my home in Fairiew Heights just two hours earlier in the day, I could have sent it along with the car to the Tesla dealership 35 miles away. As it turned out, I was able to get a friend to drive me the 35 miles to deliver the tire. We got there at 4pm and Service assured me they would be able to change out the failed tire with the new by 5pm, which they did.
Ample selection, great metrics for comparison, and happy with realistic delivery estimates.
The desired tires were in stock and shipped immediately. However the UPS shipping route from Sparks, NV to the central coast of CA took a detour to LA. Also, one pair of tires were fresh, but the other 2 were nearly 2 years old.
Very pleased with the product and the quick delivery time.
Love the fast shipping and prices looking forward to buying more tires
A great company and buying experience. The web site and warehouse group is highly organized and professional.
A great company and buying experience.
No complaints, straight forward experience,…. Very rare in the new America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members