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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Best selection and comparison tool. A lot of specifications to help choose the right tire. Fast, free delivery.
Super easy experience. Great product. Great shipping and delivery!
I have bought several sets of tires from Tire Rack, great website with an abundance of information to help you make a decision.
I have bought several sets of tires from you.
Did'nt have the tire I was looking for, so I had to get the next best thing. Thank You.
Used this business numerous times thanks for the great pricing. Keep it up.
Quick and easy locating and purchasing of tires and delivery to my preferred installer.
Helpful details on wheels and tires allow for smoother shopping
Large selection and real testing help make buying easier than tire chain pushing their product, even if it does not fit your needs best.
Looked at lots of tire place all were very expensive but TireRack had the best price!
Very good experience. I used the recommended package and navigating the site was very easy.
Great always done well with delivery and ordering processing
Easy fast convenient great prices, tires look wonderful!
Quick + easy ordering process. Shipped and delivered next day.
Easy lookup tools and great selection and prices. The installation partner delivery deal is awesome too. Pep Boys got me in quickly and have very affordable installation rates
The website does all the work for you. I needed to find a spare for my car. All the sorting options make my time from opening my webpage to checkout less than 5 minutes
Site works well, the tires came less than 24 hours after the order was placed.
Great range of options and good tools to help make a choice.
I purchased a set of 4 tires here Sept 2020. One year later, they're all dry rotted. Tire rack has every excuse in the book as to why they can't warranty the dry rotted tires they sent me. Liz asked me to leave the truck on a lift, and send the tires back. And wait to hear from them with no car! I'm going to spend another 1059$ on new tires somewhere else. I WILL NEVER SHOP AT TIRE RACK AGAIN!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
We're sorry to hear that your experience could have been better. A member of our team reached out to you to see how we can improve your experience. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.