Tirebuyer

Reviews seem to be 50/50 for this site so naturally I was a little skeptical ordering from them. They were nearly $30 cheaper per tire (5 tires, each $275) so I decided I'd give them a shot. They list all the installers near you and their price to install so I got to pick who the tires were sent to. I called a few local companies to see what they could order/install the same tires for. Long story short, I saved over $400 going through these guys. Maybe I was one of the lucky ones who got their order right? The right tires came in, delivered quickly, and the install price was correct that was listed on the site. I also dealt with customer service, (5 stars to them) not sure why so many negative reviews against them. My email I received after purchase had a place for a tracking number but the number wasn't there. So I emailed them asking what it was. I received an automated email immediately stating I would be contacted within two business days... Well, I was emailed less than 10 minutes later with the tracking number and they also went out of their way to go ahead and look up the estimated arrival day/time of the tires and added that to the email as well.

Flawless transaction, I recommend at least trying them out once regardless of the reviews. Like I said, maybe I got lucky? But I'll definitely be going through them again. I couldn't find anybody online or local that could even come close on price!

"Bought 4 new tires from them in July... less than 2400 miles on them and one shreds completely! Keep in mind i do constant tire pressure checks on my vechile. Instead of doing the right thing and replacing the tire as a defect... IT IS MY FAULT AND I HAVE TO PAY FULL PRICE FOR A BRAND NEW TIRE AGAIN... NEVER AGAIN WILL I USE THIS COMPANY... I THINK THEY R THE PERFECT SCAM ARTIST AND OUT TO MAKE FAST CASH... SHAME ON YALL! WILL SALE THE OTHER 3 TIRES I PURCHASED FROM YALL AND FIND A LOCAL TIRE COMPANY THAT WILL STAnD BY THEIR PRODUCT"

I ordered on 07/03/2020 and on 07/06/2020 I have them installed despite being a long holiday I was able to get my tires done. Pepboy's did a great job.

I purchased 2 tires for a great price. The delivery to their recommended installers occurred in a fairly timely manner, but the installation was completely botched. After I took the time to review the installer on TireBuyer.com's website, I came to realize that a critical review would not be posted by TIreBuyer.com.

I was also disappointed in the limited inventory, because when I returned to buy the other 2 tires to match the first two I purchased, they no longer had that tire. Of course, I wish I had purchased all four in the first purchase, but I had not used an online tire retailer before and wanted to see if it would be an extra headache. I only wanted to buy the second pair because the installer wanted the opportunity to make amends for the first botched installation.

That said, if I had purchased all four tires when I made the original purchase and the installer had not messed up the installation, I would have been really please with TireBuyer.com. I'm annoyed that they repeatedly asked me to review the installer and then when I did, they censored the review.

I bought a full set of 235/55/19 Continentals. I did my due diligence and researched the tires and the companies selling them online. I would definitely buy from TireBuyer again. They had the best deal on a set of tires that cost $800 and up.

I'm fortunate to be in proximity to a warehouse. I ordered 12:20 AM on a Wednesday and the tires were at my installer, waiting at the door when they opened at 7:30 AM. Wrong tire, but they were delivered lightning fast. Called TireBuyer, proper size was reordered, no cost to me, and shipped, no cost to me, since the mistake was theirs. Right tires were delivered again first thing in the morning the next day. Had them installed Friday 1:00 PM. Start to finish, Wednesday, 12:20 AM to Friday, 1:00 PM, even with the size mixup. Never left my house once until they were installed and never had to personally pick up a single tire.

Couple of notes. First of all, you need to know what tire you need. You order the wrong thing, that's on you.

If the tire is defective, that's a manufacturing issue, not TireBuyer's fault.

I recall reading, maybe mistakenly, that the installer would be in touch when the tires were delivered. Not in my case. The Monro I used didn't reach out upon delivery. Also, if you wait until you get the delivery confirmation email from TireBuyer, at least in my case, that's 5 hours after the tires were actually delivered.

I'll be a repeat buyer.

Ordering a new tire from tirebuyer was very convenient. Finding the correct tire was easy and shipping was super fast which is needed when you pop a tire!

Awesome experience and so easy! Enjoyed choosing tires on my terms and time vs traditional method. Tires delivered by UPS to my door.
Great experience and selection and price.

Rohan was the chat representative who assisted me in a professional manner. I recently purchased a brand new set of Falken ZE950 A/S tires 225/50/17 for my 09 Acura TSX. The online purchase process was simple, Tire Buyer applied my Military discount using the ID.me link, and boom affordable tires. They shipped the tires the next day and arrived within a few days. I had them installed the following day. After three days of driving & less than 500 miles, I had an unfortunate tire puncture from a bungee strap with a metal S hook on the highway. It was on a Saturday and getting late, but luckily I was able to get my car towed to the nearest Firestone to get it fixed. Unfortunately, the tire had two bubbles on the side after being patched and aired back up. So that's when I contacted TireBuyer via chat and spoke with Rohan. He assisted me with fixing the problem and sending me out 1 brand new tire and emailed me the steps to return the defective tire. Always a pleasure having someone listen to you're concern and take the necessary action to help with fixing the problem. I've purchased other tires from TireBuyer in the past and will continue to do so. After my positive experience with their customer service ensures that I will return as a customer. Thanks again. *******

I noticed AMEX had a 8% rebate on a purchase from Tirebuyer. I have been a customer of TireRack since 1985, but I decided to give Tirebuyer a shot on winter tires. Their online site was easy to use, found in-stock Pirellis (the only winters that were not out of stock), choose Spiffy as an installer, and paid. Received an email acknowledgement. It was two days before the install date with nothing from Tirebuyer or Spiffy. I started a chat session with Tirebuyer, after 15 minutes I was told that my order was canceled. The chat rep never answered my follow-up questions, so I decided to call them. It was an overseas rep, and she could not explain why the tires became out of stock when their site still had them in stock. Something about "not being responsible with inventory." Fine, never going to use them again... I did get call from Spiffy the next day, and had to tell them the situation. "Simone" needed to get with their stateside Tirebuyer rep and promised to give me a call back. No surprise, I never got that call back.

Ordered tires and had them delivered to local tire repair store. Got them mounted and balanced and Wife was very happy!.;.

Mounted and balance and Wive

I bought I tire from there and one day I was driving with my children in the car. I parked in front of my house and got out the car. I hear hissing coming from my tire. I looked where the hissing was coming from and it was a piece of an object coming out my tire on the side of the rim. I called tire buyer and not only was the representative talked yo me badly I asked to speak to a manger and he hung up on me. I called back at this point in I little tick off so I finally spoke to a manager and when I told him how HIS representative was talking to me he proceeds to read what the rep. Said I said which was totally false. I was told to send the tire back attached with paper work. (Receipts). To some it up this is the WORSE business I have ever ordered something online. They don't stand by they warranty; they need to RETRAIN all of they staff on how to talk to customers I wish they had a ZERO rate. I can't see how they still in business. I wouldn't refer the to save my life they business is NOT a business it's a joke. They can keep that money for the tire cause in the future I don't see it lasting.

I'm a repeat customer, Easy to shop and buy tires. Found the tires I needed in stock no issues with anything.

Like the site. Very easy. Thanks for taking care of us vets and cops.
The tires are really nice on my ram!

Definitely made a huge mistake ordering from this site. They do not care about the customer and will be out of business within the year. Never again!