website thubmnail of Tinder
How would you rate Tinder?
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North Carolina
1 review
8 helpful votes
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App is a spam
May 10, 2020

No verification codes will send to my phone. No good customer service! A waste of money this app should be shut down. Y'all don't fix $#*!!

Date of experience: May 10, 2020
Thailand
1 review
3 helpful votes
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Tinder scam
February 8, 2023

Tinder is a scam dating site with countless fake profiles and constant high pressure marketing. Waste of time and hang on tight to your wallet.

Date of experience: February 8, 2023
GB
1 review
2 helpful votes
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I'm sure you know exactly what I mean, ask your loads of very dissatisfied customers. Charging customers without clear pre warning is unacceptable

Date of experience: April 1, 2019
New York
1 review
1 helpful vote
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Biggest scam ever! As fake as it gets... waste of time you'll have better luck on free Facebook dating site... save your money

Date of experience: June 12, 2021
Texas
1 review
3 helpful votes
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Ridiculous and annoying. I don't get the purpose of anyone using this site. I have to write more words here so blah

Date of experience: July 11, 2023
Austria
5 reviews
44 helpful votes
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Waste of time!
August 20, 2022

I have been many times On & Off on Tinder, such a waste of time! It's all bull$#*!. The worst D. Site.

Date of experience: August 20, 2022
San Marino
1 review
0 helpful votes
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Scam
July 1, 2023

I have paid golden, shaved beard and got banned for this. Amazing fy tinder!Never met a girl on this website!

Date of experience: July 1, 2023
France
2 reviews
0 helpful votes
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Good application
February 21, 2023

Good application, but errors with location and slow on iPhone, many scammers and strange people who ask you for help

Date of experience: February 21, 2023
Oklahoma
3 reviews
0 helpful votes
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This app is basically all romance scammers nowadays. So Sad, It use to be a great app. I think they should start screening people and clean it up.

Date of experience: August 13, 2021
GB
1 review
0 helpful votes
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Worst dating site ever
September 3, 2022

After paying 25pounds for subscription, all I can get is an opportunity to like pics. Can't even send a message or get a match... so disgusting

Date of experience: September 3, 2022
Oklahoma
1 review
4 helpful votes
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Bull $#*!
February 21, 2017

Waste of time picture are gone only get ten likes. Your app is bs figure it out. It can't be that hard otherwise shut it down.

Date of experience: February 21, 2017
Switzerland
1 review
1 helpful vote
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NEVER BUY GOLD OR PLATINUM SUBSCRIPTION FROM THIS NOT-FAIR, EGOISTICAL COMPANY. TINDER = LOST MONEY. NO REFUND. NO SUPPORT

I used tinder as a paid platinum subscriber with an annual (12-month) subscription. After 4 months of use, my account was banned from Tinder without any explanation or warning. All my attempts to contact support and explain -
«Dear Customer Support, I signed up to find love and never had the intention to break any rules, I was polite to members as can be seen from my message history. My profile contains true information about me as well as photos. Please check my message history and you will see that I was always polite, the photos belong to me and the profile description is written correctly and politely, I can change something if I did wrong»

- to which I received the standard answer

"You violated the rules of the community, the answers in your case will no longer be provided, this is our last message»

…. REALLY? SERIOUSLY?

As a result, losing money and not being eligible for a refund from either Tinder or Apple because the payment was made more than 60 days ago. This is such disrespectful for a person who paid for a year sub. And did not even receive an answer why he was banned.
I would understand if I was being rude or if the photos were fake, but no, my profile was perfect and correct, and I was respectful in communicating with everyone on the platform.

Date of experience: January 4, 2023
Michigan
3 reviews
0 helpful votes
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Terrible app
August 6, 2022

I'm 30 and insanely attractive and literally I got three likes in the month I had it. Pretty sure they were not accounts as well. Site is dead as fk

Date of experience: August 6, 2022
GB
1 review
0 helpful votes
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Tinder
July 3, 2018

Id give the tinder site a 8 out of 10. Wejustfit is my fave at 9/10 but cupid is good to at 8/10 IMO

Date of experience: July 3, 2018
Hawaii
1 review
0 helpful votes
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Excellent Performance
August 9, 2022

This mouse is really responsive and light weight. It got me into the Fortnite World Cup Finals. Make sure to like and subscribe.

-GHG Mercury

Date of experience: August 8, 2022
Philippines
4 reviews
15 helpful votes
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This site is good to meet new people, looking for love and friendship but beware of some people have bad intension, scammers, poser etc.

Date of experience: June 15, 2019
North Dakota
2 reviews
0 helpful votes
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I am utterly disappointed with the complete lack of effort and assistance provided by Tinder's customer support team. As a loyal user, I expected a company of their stature to prioritize resolving customer issues, but unfortunately, my recent experience with them has been nothing short of frustrating and disheartening.

Firstly, their response time was ridiculously slow. It took days for them to acknowledge my issue, which made me feel like my concerns were insignificant and unimportant. They seemed to have no sense of urgency or understanding of the impact their poor service had on my user experience.

Furthermore, when they eventually responded, their generic and templated replies showed a clear lack of interest in actually resolving my problem. It was clear that their support agents had no knowledge or authority to address any technical or account-related issues in a meaningful way. This not only wasted my time but also left me feeling like my concerns were overlooked and dismissed.

What bothers me the most is that Tinder portrays itself as a service committed to connecting people and fostering relationships, yet their customer support fails to reflect this mission. It gives the impression that they prioritize profit over the satisfaction and well-being of their users.

I believe that a company as prominent as Tinder should invest considerably more in its customer support infrastructure. They need to train their support agents to be knowledgeable, empathetic, and efficient in handling user concerns. Additionally, implementing systems to improve response times and offering personalized solutions instead of generic copy-paste answers would greatly benefit their users.

Overall, I am disappointed and frustrated with Tinder's lack of effort and assistance. I expected a company of their stature to provide adequate customer support, but unfortunately, they fell far short of my expectations. I hope they take this feedback seriously and make significant improvements in their customer service department to regain the trust and confidence of their user base.

Date of experience: July 17, 2023
New York
61 reviews
313 helpful votes
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If you're like me and you have severe social anxiety, you've probably tried Tinder or some other online dating app.
Hey look, Tinder is good for hookup culture. If you wanna find a guy/girl to hookup with and then forget about, this is the app for you. BUT... if you're on Tinder looking for true love, or looking for that soulmate, I would highly recommend looking for that elsewhere. You're essentially... erm... looking for love in all the wrong places. It's amazing what you can find when you approach people in person. The initial attraction is authentic.

And even if you do find romance on Tinder, it's not the good kind. It's the dead end kind. In most cases (And I said most, not all, before you get offended) of couples/matches who are made on Tinder, one of you usually ends up having some kind of emotional baggage that will one day rear its ugly head somewhere down the road. The result is seldom "happy ever after".

If you're afraid to meet people in person, I suggest talking to friends more often. Letting yourself go around people you feel comfortable with. Start by saying hello to someone you walk by on the street. You don't have to have a casual conversation, just say hello and smile. Preferably not someone you find attractive. This will increase your anxiety. Start by this and feeling more confident in yourself. But you won't find real love on Tinder or any online dating app. If anything, this will make things worse for your lonesome.

I just thought I'd put this out there for anyone who feels insecure or has anxiety, looking for REAL love, and is thinking of using Tinder. Plenty of people on Tinder anxious to find a real romance but I hate to break it to you, it's a false promise. Your chances of finding this on any online dating app are extremely slim.

Date of experience: March 13, 2018
California
1 review
4 helpful votes
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Improve tinder app
April 8, 2017

There are a lot of creepy people on tinder can you please ameliorate the app by categories creepy less creepy more classy etc

Date of experience: April 8, 2017
GB
3 reviews
3 helpful votes
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Just for fun
March 31, 2016

Can't say that I seriously consider this app as helpful tool to meet the right person, but I like the fun it gives.

Date of experience: March 31, 2016

Overview

Tinder has a rating of 1.6 stars from 551 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tinder most frequently mention customer service, fake profiles and phone number. Tinder ranks 647th among Dating sites.

service
155
value
157
shipping
66
returns
87
quality
141
+74