I`m not sure about the customer service at the official site - never used it. But I got some good words to say about every piece of clothing and footwear I bought at my local stores. These are super-reliable! Being used in extreme conditions and almost every day, these clothes and shoes last for couple years which is a very good sign of quality atleast for me. I recommend!
This is my everyday outwear, had lots of clothes and footwear from them and I`m sure will continue buying their clothing. Its cozy, has reasonable price and magnificent quality!
I have been buying my outdoor clothes each time at Timberland with confidence that it must be of high quality for outdoor use and I was not disappointed even for a time.
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