• Timberland Shoes

Timberland Shoes

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Overview

Timberland Shoes has a rating of 1.76 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Timberland Shoes most frequently mention customer service problems. Timberland Shoes ranks 6th among Hiking sites.

  • Service
    17
  • Value
    19
  • Shipping
    6
  • Returns
    12
  • Quality
    16
Positive reviews (last 12 months): 22.2%
Positive
2
Neutral
1
Negative
6
45
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is my third pair of Timberland boots over the years Adhesive they are using now is crap.
  • Absolutely terrible customer service at Oxford Westgate.
How would you rate Timberland Shoes?
Top Positive Review

“Enjoy a Winter Hike!”

Nick B.
1/22/24

I've got a pair of Timberland Boots (Grey with orange trim n inside) last winter. Trust me with the latest polar vortex and snow, these puppies not only are comfortable, but they keep my feet warm and dry on long hikes. Sure, they may cost a lil more but its worth it. Keep on hiking!

Top Critical Review

“Product falls apart.”

Bill C.
1/20/24

Sole came unglued on first 6 mile hike. This is my third pair of Timberland boots over the years Adhesive they are using now is crap.

Reviews (71)

Rating

Timeframe

Other

Reviews that mention popular keywords

timberland boots (9) customer service (17)
Thumbnail of user nickb1259
1 review
0 helpful votes
January 22nd, 2024

I've got a pair of Timberland Boots (Grey with orange trim n inside) last winter.
Trust me with the latest polar vortex and snow, these puppies not only are comfortable, but they keep my feet warm and dry on long hikes.
Sure, they may cost a lil more but its worth it. Keep on hiking!

Products used:
Hiking Boots

Value
Quality
Thumbnail of user dhirajh2
8 reviews
0 helpful votes
December 17th, 2023

Some people claim out here that their shoes are uncomfortable, they cause corns and other stuff, but I trust the brand because I wear their shoes from the late fall till the early spring.
I buy different models, as I have both classical Timbs for gloomy weather, and some others that are more of sport style.
I ain't care much about what others say, as they perfectly suit my style and don't cause any corns as guys share here. Maybe it's better to choose the right size more thoroughly.

Thumbnail of user tonym1316
1 review
0 helpful votes
December 2nd, 2022
Verified purchase

I ordered a pair of boots from timberland, even after looking at all the reviews from people. I've always had good experience buying timberlands, and today, 10 years after ordering my last pair and the quality and packaging is still top notch.

Tip for consumers:
Look for the good sales first.

Products used:
Boots.

Service
Value
Shipping
Quality
Thumbnail of user davidb6412
1 review
0 helpful votes
June 23rd, 2021

A couple of weeks ago I dropped over 500lbs of steel over my foot... The boot deflected the mass and really I ended up with pretty much just a bad bruise... I fully stand behind these safety boots! Wouldn't consider any other brand!

Thumbnail of user jordync2
1 review
2 helpful votes
March 19th, 2017

I`m not sure about the customer service at the official site - never used it. But I got some good words to say about every piece of clothing and footwear I bought at my local stores. These are super-reliable! Being used in extreme conditions and almost every day, these clothes and shoes last for couple years which is a very good sign of quality atleast for me. I recommend!

Thumbnail of user jacksonr29
7 reviews
36 helpful votes
November 6th, 2019

99% of these reviews are people complaining about ridiculous circumstances no company should be entitled to follow. Timberland is just fine.

Thumbnail of user adrianr20
3 reviews
3 helpful votes
February 10th, 2017

This is my everyday outwear, had lots of clothes and footwear from them and I`m sure will continue buying their clothing. Its cozy, has reasonable price and magnificent quality!

Thumbnail of user christinat5
9 reviews
12 helpful votes
November 19th, 2013

I have been buying my outdoor clothes each time at Timberland with confidence that it must be of high quality for outdoor use and I was not disappointed even for a time.

6 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Shop Timberland boots, shoes, clothing & accessories at our official US online store today.

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