Til Valhalla Project

I ordered 5 t shirts over 2 months ago, after checking tracking it said it was delivered. I have never had an issue with any deliveries coming to my house, and after contacting customer service they would not give me a 100% refund! I have no product and am out the money! The best they could do was 90% on a refund! Sorry but I will never be ordering from this company again because they do not care one bit about their customers! It honestly is a scam because I was buying these in support of veterans and America, and now I have nothing to show for it! Very disappointed and dissatisfied with this company!

I have ordered several Tshirts and an aluminum wrist band. They all arrived within 10 days of ordering. These are quality items that help this organization give back to veterans and their families. Who could ask for more! Big Thumbs Up!

I bought into this and their mission. It's almost been a month and still haven't gotten my order. Did not know it was made overseas. Would rather pay more for American made. Will never make that mistake again.

Love the mission, especially as a vet. 2 of the many shirts I purchased solely to support the mission ran after 60 days, and I was told that it happened due to improper washing and I am out of luck. Cold with other colors is pretty simple and has worked for me for 50 years. Intried to comment on Facebook, but you can't, and based on the Indeed employee reviews I'm not the only frustrated one. It's a shame, they lost my future business because of their poor customer service. As they grow, I hope they take customer service lessons from larger successful companies.

It's a shame their customer service and shipping time is so horrible because the idea behind the company is great. If you have a solid 3 weeks to a month to wait on your items then go for it. Their clothes make a statement and I love that. I buy their stuff for my whole family. Honestly, I buy from grunt style too and their clothes make it here within days vs weeks. I might buy from them in the future if I have time to kill.

I've ordered and received several shirts and a large travel cup. No problems with any of them. TVP shirts are among my favorites because of the fit and ease of care, plus they are very soft. I support the company because I care about our veterans, even though I didn't serve myself. My finances won't allow me to order often, but I get positive comments every time I wear the shirts. Thank you for your service, TVP.

Placed an order for the 9/11 special shirts. Bought two in august 19th. It's now September 5th. I have received no information regarding order confirmation, shipping confirmation or anything. Reached out via email and have yet to receive a response. Will be contacting my financial institution in the morning to dispute for fraud.

These people here at the Til Valhalla Project are the real deal and as a retired law enforcement officer for the Department of Corrections it's truly more then my honor and privilege to support such a worthy cause. The Till Valhalla Project supports and recognizes our true heroes both military and first responders who have given everything to keep us safe.

I couldn't take more pride and be more proud in wearing my T-shirts / bracelets that wear true to size and are of great quality.

Thanks so very much Til Valhalla for what you do and what you stand for as we give back to our heroes just a very small fraction in comparison to what they have given and continue to give us.

Respectfully,
Marc Richard

Shipped on time. Love the memorial bracelet and I appreciate the free coaster. Members of my family fought at Lexington/Concord, Samuel and Aaron Chamberlain so the coaster is a great reminder of their patriotism.

Completed an order on March 07, and a pay pal charge was processed same time. No tracking information was ever sent and I send 3 emails requesting info. No contact whatsoever. Finally able to make phone contact and was told no order was being processed. Cancelled order terrible customer service.

I've always received great customer service with this company. The one time that there was an issue it happened to be my own mistake. They still worked with me to get it corrected quickly. They have a loyal customer in me.

This is a company dedicated to veterans and those servicemen and women we lose. I have purchased from them many times and have never been dissatisfied. We ordered wrong size for my wife and item was corrected instantly. If you think their shirts are high maybe take a look at how much they donate and how they honor the families of the fallen heroes

Saw the adds on Facebook, and having family who served, totally loved the cause. Ordered the shirts, and they were a bit small. For more than a month now, I've called, emailed(MANY times), DM'd on Instagram, Messaged on Facebook, made comments on posts in both Insta and facebook, asking for an exchange. NOTHING. Not one response. To anything. Never had such a poor experience before. 2 stars because the shirts seem nice, and again I totally love the cause. Just sucks that I can't wear the shirt to show my support.

If you are looking to help a Vet, donate your time. Don't use this place. I had ordered almost a month ago and yet there is squat to show for it. They even lied to BBB that it had been delivered.

I have ordered 3 sweatshirts and 3 t-shirts since November 2021. The last sweatshirt I ordered was a 2xl because I wanted a backup for the 2xl I had at home. When I received my hoody, I checked the tag to make sure the size was right and then put it in the washer. When it dried I put it on to wear it and I swam in it. I then double checked my tags to make sure they were sized the same. This was obviously sized wrong on the tag and should have been marked a 3xl. I called the company (after emailing them a week prior) and right out the gate Hailey said they wouldn't accept a return because I had washed it and they couldn't resell it. Well why would they resell it? Its defective and the next buyer would have the same problem w the sizing. I am a Veteran and stand behind companies that help Veterans out but this one doesn't stand behind their own words of a no-hassle return policy. If a product is defective- there definitely should be no hassle. Disappointed.