Wrote a long review that apparently the company wasn't happy with so it wasn't posted... personally not happy with this company and you can't respond to texts or emails!
They tell you one delivery date then they change it. They keep there word. And when you reach out to them they act like they don't care about you the customer
I ordered 3 t shirts, have not received an email nor can I get on the website to check my order. I try my email and it says I have an account- I try to sign on it says no account found. I guess I just wasted my money. I would not recommend it.
I purchased multiple items. I was super excited to help support the cause. During the order process one of the shirts switched from 2XL to small. I immediately sent an email to get it changed. There was an automated email sent back to me stating due to COVID to allow 3 days for a response. It has now been 13 days and still nothing. The order has not shipped yet either. I hope they will reach out soon to another email I sent so we can get it figured out.
Love what the company stands for, and I liked the products, but the customer service is HORRIBLE. I had a laser engraved cup delivered with shipment damage, I emailed their customer support 3 times, with pictures, and received ZERO response -- and one of the emails was in response to THEIR email asking me how they could improve customer service! AYKM? Not sure who's running that department, but they may need a replacement.
Placed my order for the Betsy Ross, somehow during the order process my size selection got changed from XL to SM... I have made several attempts to contact by phone and email over the past several days and I have recieved 0, ZERO RESPONSE from the company as how to move forward to correct my issue!
These people here at the Til Valhalla Project are the real deal and as a retired law enforcement officer for the Department of Corrections it's truly more then my honor and privilege to support such a worthy cause. The Till Valhalla Project supports and recognizes our true heroes both military and first responders who have given everything to keep us safe.
I couldn't take more pride and be more proud in wearing my T-shirts / bracelets that wear true to size and are of great quality.
Thanks so very much Til Valhalla for what you do and what you stand for as we give back to our heroes just a very small fraction in comparison to what they have given and continue to give us.
Respectfully,
Marc Richard
Shipped on time. Love the memorial bracelet and I appreciate the free coaster. Members of my family fought at Lexington/Concord, Samuel and Aaron Chamberlain so the coaster is a great reminder of their patriotism.
I've always received great customer service with this company. The one time that there was an issue it happened to be my own mistake. They still worked with me to get it corrected quickly. They have a loyal customer in me.
I have purchase 2 T-shirts(Betsy Ross and the white US flag) which I(hope) understand will benefit the veterans in multiple ways(jobs, recognition etc.) Both came quickly and well packaged and look great.
Organization has kept in touch with me to show what they have done with my small contribution to this noble cause.
I bought some t-shirts and really like them. They feel good on my skin and look great. Have gotten compliments. They tend to run a bit small, so I had to order up a size, but no big deal. I am a Vietnam veteran and have lost friends and neighbors (veterans) to suicide, even 50 years after we came home. I appreciate the mission of this organization.
Extremely pleased with the 2 shirts we bought. Very comfortable, proud to have the American flag on my chest and support the Til Valhalla Project.
Also, the shirt arrived on time and fits exactly to the size I ordered.
Quite by accident I happened to come across this website and after reading their mission statement, I was intrigued. As I was viewing different items, I came across memorial plaques honoring our fallen hero's and I found, quite by chance, a memorial bracelet for a fallen officer that I had actually known. Proceeds from sales go to memoralizing the hero in your life and is something that the family left behind, Will treasure forever. I shop with them often now and am always telling my friends.
I stumbled upon the TVP looking for memorial bracelets. Ordered 4 after discussing on the customer service line. They are better than advertised. Anytime I can support an organization that is giving back to veterans I do. The TVP has it right. Well done.
I've had the pleasure to own at least 7 of the shirts all in I've purchased about 15 in total, they make great gifts all my friends & family rock em! Besides the fact that their quality is top notch. They give back, by honoring our fallen service members across all branches of armed services. Check them out their presentation videos will get you! LOVE WHAT THEY DO!
I have been purchasing and supporting "Til Valhalla Project" (TVP) almost since its inception. Great mission statement, with quality products. I have lost count of how many products I've purchased from TVP over the years. I purchase as gifts as well for my family and fellow vets! Quality workmanship as well as a dynamic messages on their T-shirts!
This 9/11 shirt was not my first purchase from TVP and won't be my last. It's not just the quality and looks of the shirts, but it's the fact that all my purchases help support the goals of TVP. I also purchased one for my wife.
Til Valhalla Project is a business that supports veterans and their mental wellbeing. They donate large amount of money to veteran organizations that can help them overcome their mental health issues due to depression and PTSD, and honor past solders and their families.
I have purchased several shirts from TVP and they are wonderful. The quality is nice and the shirts are not stiff where the graphics are. My experience with customer service was positive and I became an Elite Member. Every month I get a shirt that is made special for elite members, a sticker and this month they even threw in a metal license plate for my Jeep. From what I understand the shirts are designed by veterans and the company is run by them as well.
I love the fact that this company is run by veterans and that they give large amounts of money to help combat veteran PTSD and suicide. So far they have donated over a million dollars to this fight. They also make plaques for the families of our fallen heroes.
It's nice to know that because I'm an elite member a larger portion of my monthly membership goes to helping soldiers and families. Not only do I get an awesome shirt and cool stuff every month I also get to know that I am making a difference in someone life.
I highly recommend TVP and if you can swing it become an Elite Member, and make even a bigger contribution and impact on the heroes that so bravely protects our families and way of life.
I bought a "distressed flag" t-shirt, and the quality is really really nice. Feels great, fits well. It's a fab price and the money goes to a super cause. I challenge you to buy a few... You'll be really pleased.
Answer: They don't respond because they are doing this in what looks like someone's living room. It's 2 or 3 people answering the phone and one guy posting supposed pictures from road trips. Call them.
Answer: I always received my items in 5 to 7 days. Only time was more than 7 the company was in the middle of a move
Answer: Extremely easy. If you email it is usually one of the fastest responses I have ever had
Answer: They were just getting started when I found them. They had a shirt I really wanted and then read their mission statement. Just wanted to support this veteran owned business
Til Valhalla Project has a rating of 2.5 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Til Valhalla Project ranks 119th among Men's Clothing sites.