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How would you rate TikTok?
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Utah
1 review
0 helpful votes
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$#*!ty
August 18, 2022

I would give 0 if I could I have been trying to get my birthday changed for 2 weeks now and I keep getting goasted by the customer service they asked for one think and I sent it same day one week later still nothing they don't have. A number to call I have reached out multiple times and emailed and posted worst company ever

Date of experience: August 18, 2022
North Macedonia
20 reviews
17 helpful votes
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My account fansly69insta got banned for reasons unknown since 5th August 2022 and I am terribly affected by the turn of events. If I violated any community guidelines unbeknownst to myself, kindl, give me a second chance to mend my ways and follow the rules as stipulated by the TikTok community. Please give the account back to me as it had taken painstaking efforts to finally amass such a huge and lovely base of followers.

Date of experience: August 7, 2022
Lithuania
1 review
3 helpful votes
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I recently came across a comment on TikTok that stated, "I hate Israel so much and I wish for all those who hurt Hamas to rot in hell. I am so happy they are fighting back and I hope Israel SUFFERS." This comment appears to be in direct violation of TikTok's community guidelines concerning hate speech and is potentially in violation of global legal standards. Yet, when reported, the platform did not find any violations and did not remove it.

Interestingly, when the roles of Israel and Hamas are reversed in a similar statement, the comment is promptly removed. This inconsistency raises questions about the platform's application of its guidelines and its commitment to maintaining a safe and unbiased environment for all users.

+2
Date of experience: October 17, 2023
South Dakota
1 review
0 helpful votes
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TikTok
June 13, 2022

This app is a joke. My account keeps getting banned for no reason and they don't investigate. I had almost 10k followers on my first account that got banned. I've had 4 accounts band. The only thing I have on my TikTok is my family having fun.

Date of experience: June 13, 2022
Texas
1 review
2 helpful votes
Follow Aa'layah M.
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I've been telling tiktok my problems with them not giving me all my likes and they don't do anything about it and they are continuing to not do anything about and are continuing to not give me all my likes!

+1
Date of experience: April 9, 2023
New Jersey
1 review
0 helpful votes
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About the videos
March 3, 2022

I'm very concern because here on til tok they erase or complain about a video that my granddaughter did and it was a inoffensive video but I notice that a lot of people but video doing offensive stuff like showing there private part front or back even though they have clothes on them especially women also they dance very inappropriate but TikTok don't block those videos.

Date of experience: March 3, 2022
California
1 review
3 helpful votes
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Unnecessary removal
November 5, 2022

I had a video of mine taken down for "violating community guidelines" when it was about sexual assault? It makes no sense as to why something USEFUL was taken down and not given a good reason as to why it was taken down? Do you not want to normalize people feeling like it's not a crime and they're not in the wrong when SOMEONE touches them? This app is actually screwed and unbelievable.

Date of experience: November 5, 2022
California
1 review
1 helpful vote
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I prepaid for business ads, the Tik Tok system suddenly stopped running my ads and suspended my account. They took the rest of my money, over $200 dollars (unused ads credits) and never refunded me my money, even after I dispute it with my credit card company. The Tik Tok Company stole from me. Never again will I be placing business ads with them!

Date of experience: January 3, 2023
Missouri
3 reviews
4 helpful votes
Follow Sandra W.
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Hackers are on here google play and tiktok and nextdoor! Crackheads! I have my freedom rights to say whatever i want to say an ill be posting commenting this every day now! Try something courts will not be on your sides. Thats my freedom rights

Date of experience: December 27, 2021
Pennsylvania
1 review
0 helpful votes
Follow Alla Z.
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TikTok entertaining but politicaly favors antisemitic left. Too many videos with Palestinians's protests, brainwashing, indoctrinating young people. Violation of community standards imposes often unfairly for point of view, free speech is limited. It is good though for business owners, got some useful information.

Date of experience: October 17, 2023
Maryland
4 reviews
5 helpful votes
Follow Gavel A.
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China will soon own the United States of America. Americans should be aware that the Chinese Government goal is to own the United States. The United States government it's treating their actions it's not a big deal. Why is the US still doing business with China. The US government should stop doing business with China. Continue the way there are going. This website should be boycott thanks from being used in the US. Home

Date of experience: March 23, 2023
Arkansas
2 reviews
4 helpful votes
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Some negativity
November 10, 2021

Tiktok freaking sucks and full of negativity. It isn't for me at all. I use the app on occasions but not all the time. I recieved negative comments about my art vids. And just been getting more rude comments from users for no reason. I've been shadow banned before on previous accounts. The tik tok algorithm is pretty bad. Do not delete videos at all that ruins your view rate be warned.

Date of experience: November 10, 2021
Australia
1 review
1 helpful vote
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Should be Banned!
September 18, 2023

At 13 X was a happy, well adjusted teen, doing well in school, polite and respectful. We put in place all precautions we could but easy for a tech savvy teen to reverse. At 14 X is addicted to TikTok, X language is foul, disrespectful, and aggressive. At 14 we have lost our teen, X lives either on the streets or in a persons house we dont know, except their lifestyle is totally alien to anything we know. Due to the laws of where we live at 14 we can do nothing to get our teen off the streets and home. All X "new" friends are addicted to TikTok, the way they dress, their speech, everything is a mirror image of what they see on TikTok. If you are a parent PLEASE keep your kid off this horrendous app.

Date of experience: September 18, 2023
California
1 review
2 helpful votes
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Why?
November 13, 2023

Tik Tok like many other social media outlets allows sexuality as a matter of fact it's encouraged but when one comments the comment is reviewed. How is this ok? Many people say its not for kids yet there are posting not suitable for children. Its funny how social media grows because mainly woman showing off their bodies yet there is no filter. I thought those types of sites were a pay per view type thing like fansonly. Its just baffling how a comment is critiqued but not suggestive videos. Seems like a contradiction from the makers of these sites. Money and sex mean everything

Date of experience: November 13, 2023
Virginia
1 review
0 helpful votes
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I change the phone number that I am using on Tiktok and when I write in to have them change it they tell me that I have to contact my service provider and have them reactivate the number so TIKTOK can send a verification code. That has to be the most craziest thing Ive ever heard. I guess there is no $#*!ing edit button on the back end. Who is going to activate a changed number for a app.

Date of experience: September 19, 2022
Indiana
2 reviews
6 helpful votes
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Not happy with Tictoc.
November 4, 2023

I don't care for TicTok. It's just skit after skit. Not as informative as UTube. Also to much right wing propaganda for my taste, which just proves how little people really pay attention to what's going on.

Date of experience: November 4, 2023
California
1 review
1 helpful vote
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It's getting so bad
March 9, 2022

The culture on this ap has changed drastically, it seems like those who were in Facebook are starting to occupy TikTok with their nasty culture. There is nothing but toxicity, callouts, fighting, drama now. Not to mention all the horrible comments. It wasn't always like this, not until recently. It's not even enjoyable to open the app anymore, i get the same feelings of anxiety and dread that I felt when I was still on facebook. Nothing but political agendas and making fun of people. It's not the supportive place that I was introduced to three years ago.

Date of experience: March 9, 2022
Texas
4 reviews
3 helpful votes
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Poo Poo Moderation
October 27, 2022

The moderation on TikTok might be worse than Roblox. I posted a video advertising a Bitcoin Clicker and it was from Scratch. Somehow, TikTok thought I was trying to scam people. How does some random clicking game TURN INTO A SCAM? I never said in the description that it would give you free bitcoin either! I tried to post the advertisement again and again, but it ended up with my account getting a warning. That's really dumb.

Date of experience: October 27, 2022
Michigan
1 review
1 helpful vote
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Zero?
November 3, 2022

Can I give it a zero?… I'd love to, buuuut turns out it won't let me… this $#*! takes my wife away from me. Not cool. I love her to death but kinda hard to get attention when her brains turning to mush. Also this $#*! is a plague not just to her or other people but it's too the point I'm wirtinf a review on a different phone cause my phones review wasn't enough… I'd like to ask personally to leave me and my wife alone… $#*!s bad. Thanks and enjoy the cash grab

Date of experience: November 3, 2022
Canada
13 reviews
3 helpful votes
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Scam social media website even rumoured to be part of a terrorist network, permanently bans good people after they make a few videos. It's a death patch where people are being used and abused without payout. Time stealer. Deleted my account with no content back up and scammed me for my time even know i just got a new iPhone rose gold and just tiktok'd every once in a while when i was doing something worth filming

I do not recommend using this virus app, will waste your time not worth content creating on JUST like VINE that got deleted and all content was LOST and forgotten.

Kid app and kids are being taken advantage of by "special" adults

Date of experience: June 7, 2022

Overview

TikTok has a rating of 1.5 stars from 194 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TikTok most frequently mention social media, community guidelines and customer service. TikTok ranks 206th among Mobile Applications sites.

service
84
value
73
shipping
50
returns
51
quality
73
+79