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Tidestore has a rating of 4.1 stars from 525 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality, and beautiful dress. Tidestore ranks 8th among Wholesale Clothing sites.
No critical highlights yet
We ordered more than 1 item and we received the same description mention on tidestore.The products' quality was very good. I have heard about them from many of my friends when I tried I was sure that I did the right decision. Thank you for the good work and the opportunity to experience such an amazing service. I recommend it to everyone
I ordered some items about three weeks ago and even paid extra to have them back with 2-5 days (39.86) for an event I had coming up. I did not get them back within that time. I emailed them they kept sending me a emailing asking me if I could wait a little longer. And three weeks later still haven't got anything. I don't care if it is in China it doesn't take that long to mail anything. Ridiculous!
Ordered stuff on the 17 July still have not received them, instead of updating me, they blocked me from e-mailing them because I was harassing them wanting to know where my order is. I don't think I deserve such treatment
I am not specially pleased with the offer. I thought that it will be much bigger and wider offer for all people and all ages just enough.
I ordered two items from Tidestore on July 17th and got an email about 2 weeks later saying that one of the items was out of stock. They requested that I pick another item within the same price range (or up to 10% more expensive) or I could also get a refund. I opted for the refund and was immediately refunded. A little over a week later, they said there was something wrong with their systems and they couldn't retrieve the item info on my order and asked me to specify the color of the item again. It's almost been a month and I haven't received my items, or even a tracking number, but it does seem like they are responsive.
Dear customer,
Thank you for sharing your experience with us, we are sorry to hear that you had an unpleasant experience with us. Could you please tell me your order NO.? After you have sent me the order NO. Then I will inform your exclusive customer service representative immediately and he or she will try hard to help you solve your problem as soon as possible!
Best regards!
Tidestore team
This business advertises the most stunning looking clothes, they do give good service however, the clothes that you pay for and Receive are cheap looking, bad quality and it smells of plastic! I ordered many items( about 12 items) only the 1 pair of boots and a jacket I could call decent. The rest of what I received could be called trash, no one would ever buy it if they saw it in the shop. How the "model" wear the clothes and what you really get is totally different. Is SHOCKINGLY different. And it looks used already.
I am extremely disappointed at what I bought, I feel it was a great waste of money and time.
I waited 4 months for my goods to come through, tracking every single day, it was so tedious and annoying I just gave up near the end. The staff were trying to be helpful but the experience was still aggravating. Unfortunately I have to say that I can't recommend anyone to buy from here.
Tip for consumers:
I didn't do my research and now I paid a price!
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@tidestore.com or reviews@tidestore.com.
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team
I ordered a shirt from tidestore.com on 12/17/2014. It was supposed to be here in 5-8 days. It is now Tuesday night 12/30/2014 and I still have not received my item. This is upsetting me!
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!
TBdress service team.
Well most of the comments are bad soooo im starting to think otherwise. I ordered my dress a week ago still not here im starting to get worried and stuff. If my dress doesn't come I will be arguing and never shopping again. If it does come I still couldn't take the risk my money on this store
My items took to long and I wrote and asked for a refund since it wasnt shipped yet. Within in hours I received a message saying that my item was sent That was August 15th and here I am a month later and still no items. I am trying to use the tracking number they gave me but it doesnt work. I think that this is a fake web site
Tip for consumers:
They also go by the name sammy dress
Dear customer,
Thaks for your review! Have you reveived your product now? Your products may be resisted at customs, so it takes longer to reach you. As for you mentioned “I am trying to use the tracking number they gave me but it doesnt work", I don't know what's wrong, because other customers haven't encountered this problem, but we will check our website to avoid the same problem.
Thanks for you review again, we will make our website in future!
I was about to buy something when I decided to read the reviews... all good reviews come from the most weird names, which made me question the veracity of them...
Tip for consumers:
It's me or somebody else noticed that all the good reviews come from weird names?!!!!!?????
Dear customer,
Thanks for your review. Your worry is reasonable, I understand you. Werid name is indeed stange, maybe customers don't want to tell others their name and information in public place, so they use werid name. We are confident of our products, and I 'm really sorry that you give a bad review to our website without really shopping experience, which is not good to us and other pepole.
Thanks for your review again, we will do better in future.
Gain trust and grow your business with customer reviews.
Tidestore.com is an online quality fashion clothing store offering trendy clothes for women and men. Cheap wholesale clothes but great quality! Shop now!
Hi, elma,
So sorry to hear that you had some problems about your order. I've just found your order and has asked our representative to email you, please kindly pay attention to your email box. Please don't worry and I believe that your problems would be resolved soon. Any other questions, please feel free to let me know at reviews@tidestore.com.
Have a nice day.
Tidestore