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Tidestore has a rating of 3.5 stars from 525 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality and beautiful dress. Tidestore ranks 226th among Wholesale Clothing sites.
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Since my last purchase the site has improved the customer service Department greatly. They are easy to understand and very responsive. With their help I got the wedding dress I was looking for. I just sent a picture and in no time they sent back links of related dresses. You have my five stars.
Horrible this is internet fraud at it's best. I ordered jacket in a large when received it was more like a little girls large when I inquired about return they told me I would be better off selling it to a friend as returning it would be too costly and I would have to pay tariffs
Unbelievable that they can get away with this.
Whoever is giving tidestore.com a 5 star are obviously the people who work for this fraudulent company. I had ordered $100 worth of cheap bathing suits for July 2014 and now it's January 28th 2015. They had replied my first email promptly saying it was coming since it may take a bit for packaging and now I haven't heard any thing from them. I am extremely disappointed and have learnt a big lesson on not to believe crap sites as these. DON'T WASTE YOUR MONEY, DON'T WASTE YOUR TIME. DON'T EXPECT YOUR BATHING SUIT TO COME IN FOR AN IMPORTATION OCCASION OR VACATION.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please tell me is your order NO.-182621? I have tracked the shipping information of your order but the website does not show any shipping information because the order was placed in June 2014. I am contacting with your exclusive customer service now and will give you a reply as soon as possible!
Hello,
I am a new customer of Tidestore and I am very pleased with the dress, although it is my first time to purchase a dress from the company. I like the long sleeves very much, I will recommend your website to all of my friends.
This is ACTUALLY for customer service Jenny - not quite sure as to whether you will get to read this but many thanks for saving the evening for my daughter with your detailed yet simple pictures on how to use the unique straps for the shoes! Totally appreciated it! Thanks again!
Lovely shoes - very good quality for such a bargain price. Shipping was very fast too - quicker than was stated when I placed my order. Email communication was also excellent and had all my enquiries answered promptly. Thanks very much - will definitely shop here again.
So, im writing this review because I wanted everyone to know about my personal experience with tidestore. I have never once had a problem with this online store. No im not a robot or someone they hired to write this review. So calm yourselves. Im a regular fashion loving girl who loves good prices. I always worry that onlinr stores are hit and miss. Ive had that problem with some sites but ive learned my lesson and havent had a problem with tidestore. The material is good. Although I think it depends on what you order. I will continue to be a valued customer. Until I have a problem. Lol until then I hope my review helps you guys.
Recently I bought this beautiful dress and I was happy about the services I received, smooth communication. And the dress is so nice.
Well, after reading all of the reviews, I can see this web site is a complete sham, There is such a thing as internet fraud, and this site is it, I ordered two sweaters on 1/4/2014 and they took my money for sure, now they still have to send it, and this is what they say when I ask about the shipping, "stay in touch we will email as soon as your order is shipped, three times the same e mails. Now it is the 12th of Jan. Looking into getting these people investigated.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please be so kind to tell me your order number? We hope you could kindly understand that sweaters need 3-7 days processing days before being shipped out, and the shipping speed depends on the shipping method you had chosen. Please give me a reply via sitejabber or you could send email to reviews@tidestore.com, so that we can check your order status and try hard to solve your problem as soon as possible!
I like the design of this dress. The length of this sleeve is just perfect and so is the fitting of this dress.
This dress enhances the look of my neckline and shoulders. The layers of this dress are beautiful.
The latest fringed bandeau bikini set fits the best on me and is very adorable and stylish. Good item for such a low price. A good choice!
Trendy and sexy bikini set, it is comfortable to wear, a good bikini set to go beach in summer. It is as good as i expected. I love it!
I just want to tell you ladies that I came here to see if they were a legitimate company or if they were a hoax, just based on the prices of the clothing itself. I started reading all 5 star reviews which look to be written by someone who barely speaks English, and there is always dramatic increase in 5 star reviews directly after a 1 star review. It is awkwardly obvious that the majority of reviews in this case are written by people profiting off of the items which you pay for but don't receive, and wish to continue to do so.
I am disgusted, I have seen pictures of items that people HAVE received, and will not be using this website to order any clothing. It seems the rare occasion a customer actually gets the item, it's cheap and flimsy and the prices fit the product. Absolutely false advertising.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
And hope you could understand that our customers are from all over the world, so some reviews are written by customers from non-English speaking countries. Our company tried hard to satisfy every customer and potential customer so if you have more questions about our company could you please send us an email to reviews@tidestore.com, we will let you know more about our company and hope you have a nice day.
TBdress service team.
I have purchased a Green shaded backless long sleeve lace dress from tidestore.com. I got this dress on time, excellent delivery. I have achieved lots of complements wearing this nice dress. It is ideal for any occasions.
I have purchased a dress from tidestore.com. It is ideal for party wear. tidestore.com has huge stock of this type of party wear which is really impressing for anyone. I will recommend it to my friends.
I have no word to describe my happiness for tidestore.com as it has wonderful staff with excellent services. No complaints with it, I will shop from it always.
Tidestore has an excellent collection of the dress for the office goers. The modern, smart working ladies feel more comfortable and active by wearing these dresses. Red, black, and apricot –three colors of these dresses are very much suitable for professional world.
If you wish for smart and attractive collection, then tidestore is the ideal. Casual dresses with round neck, long sleeve and double pockets are ideal for everyday purpose. So, I can't help purchasing these dress whenever I feel need to buy them. Bout this online business
Fantastic dress, I was looking attractive on it and it’s a great idea to shop here. I have told my friends to shop on Tidestore.com
Answer: Dear customer, Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@tidestore.com or reviews@tidestore.com. I’m looking forward to your reply, thank you very much! Best regards, Tidestore Team
Answer: Hi, dear, We are located in China and all the items are made here. Hope this would be helpful for you. Any other questions, please feel free to let us know at service@tidestore.com or reviews@tidestore.com. Have a nice day. Tidestore Team
Answer: Dear Emily, Thanks for your question here. Our phone number is 0086-29-68508332. If your phone could reach the international numbers, that would be okay. Any other questions, please feel free to let us know at service@tidestore.com or reviews@tidestore.com. Have a nice day. Tidestore Team
Answer: Dear customer, Thanks for your quetsion here. If you need in urgent, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Could you please tell me your order number so that we can solve your problem as soon as possible? If you have any other questions, please feel free to let us know at reviews@tidestore.com or service@tidestore.com. Have a nice day. Best regards, Tidestore Team
Answer: Mine took 2 months I only received 1 garment which was poorly made and did not fit, I attempted to return the item and the post office refused the package as no such address it was returned to me. I conversed with these people trying to resolve the issue, finally I reversed the charges on my credit card. The package sits to this day waiting for them to send a legitimate return label, if they want it back. I received no further e-mails from them after I reversed the charges, I will wait a year and a day and then donate the useless poorly made garment to Goodwill.
Answer: Good luck with that. I've been waiting since mid-December for a sweater, and now for my money back. Nothing - not even a response from these scammers.
Answer: I've checked both of them have been delivered and now have you got it?
Answer: Could you please tell me your order number so that I can check that for you? Thank you.
Answer: Thanks for your question here. The color choice button is under the price, some items just have one color, which is same as the picture. Some have more than one color, all listed under the price. Any other questions, please feel free to let me know at reviews@tidestore.com. Have a good day.
Answer: Hi, Thanks for your question here. After you entered your shipping address, you will see the shipping cost. We could ship by DHL and you could choose expedited shipping. Tidestore
Tidestore.com is an online quality fashion clothing store offering trendy clothes for women and men. Cheap wholesale clothes but great quality! Shop now!
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry that you are not satisfied with our service. Could you please be so kind to tell me your order number? We hope you could kindly understand that sweaters need 3-7 days processing days before being shipped out, and the shipping speed depends on the shipping method you had chosen. Please give me a reply via sitejabber or you could send email to reviews@tidestore.com, so that we can check your order status and try hard to solve your problem as soon as possible!