My issue is not with the quality of the product my daughter loves it. Was going to return it for a smaller size. But shipping is not free for returns with this vendor. Now we may have to keep it as I don't wish to pay for return shipping.
I want to say that shopping on tidestore for me it was a wonderful experience. I have bought products of great quality and I am very satisfied. All items have a very good quality - price ratio. And finally, I found a customer service very helpful and informative.
I bought a sweater dress two weeks ago, the dress is perfectly tailored. It's well made and the materials used are of very good quality. The dress is not shinny, I was afraid it might be but I was wrong. I chose the size according to the size chart and it fits perfectly! The delivery was made on time. I am really happy with my purchase, I will buy more dresses from here for sure!
I received one item of my order several months after I had made the order. The other was not sent. When I asked for a refund, they refused, offered me a coupon and insisted I pay for shipping, The item I ordered with the coupon was not in stock, but they took over a month to tell me - I had to send several emails asking where my purchase was. I asked for a refund, but they said they did not have the authority to refund me. They offered another coupon, but again, the item bought with the coupon was not in stock. I was able to get a refund on PayPal for the shipping costs, but I had to escalate my dispute to a claim of fraud. I have lost the money for the original purchase. Now they've offered a coupon, but they ignore emails that ask for the coupon number.
I wore the dress to a outdoor event and my friends were stopping me to compliment on the vibrant color and style- I wore it with a jean jacket- so stylish! The skirt is cool and has the right length. Not so official so for an outdoor event it was perfect.
This product came in on time and it's absolutely beautiful. I kind of ordered this a little last minute, but it doesn't matter because I ordered this and it came within a matter of about a week. It's beautiful and it fits comfortably.The lace up back is so cute and it's like no other dress I've ever had.
I love Tidestore. They have such great deals on trendy pieces. With them, I don't have to break the bank to look good. Every time I order from them, I am always satisfied.
I ordered a pair of leggings from TideStore over a month ago and they still have not arrived. I even emailed customer service a while ago asking when my purchase would arrive and i still have no response. Not impressed.
Hello,
I am a new customer of Tidestore and I am very pleased with the dress, although it is my first time to purchase a dress from the company. I like the long sleeves very much, I will recommend your website to all of my friends.
I'm so happy that I can have this dress with my party. It makes me look so sexy and good. The style of this dress is wonderful, especially, the skirt design, which makes my legs look so beautiful and slender. Perfect dress.
I like tidestore dress. It fits great, the medium works for my size 10 to 12 figure. The terry is on the thin side so I think it is a bit over priced. Otherwise, it looks great on so I recommend it. Bought the heather striped.
I bought a dress for my girl friend, This is my first gift for my girlfriend and I had no idea about what to give her at first. So I was quite nervous also. Then while searching online I came across this store and the beautiful dress. I knew instantly she would look gorgeous in this dress. So I bought and gifted her the dress. She could not believe I selected this dress! She was very happy.
My best friend is getting married and I'm helping with her wedding. I was able to find everything we needed on this site. I also was able to find good wedding ideas on this site. Service was excellent and representative was friendly and able to answer questions.
The design of clothes always plays a big importance in the purchase, especially for me. The design of the geometry pattern well presents my unique character. What makes me happier, the material is comfortable.
I'm from the US, I ordered a hoody and I absolutely love it. There are many bad reviews about this website... But I can honestly say it is better quality than I expected. Took a little bit to get here, but what do expect when it comes from China. Haha.
I have purchased a dress from tidestore.com. It is ideal for party wear. tidestore.com has huge stock of this type of party wear which is really impressing for anyone. I will recommend it to my friends.
My dress got here a few days ago and it was the only dress I'd tried on in the last year that made me and my mom emotional! This is my dress and I love it! I cannot wait to wear this beautiful dress that I feel AMAZING in! So sexy a dress it is! Thanks for making me so happy! Thanks!
Thanks to tidestore online store for introducing such pretty and lovely dress. It is a perfect night club wear and evening wear. The dress is the best in the collection and makes me happening and sexy. It gives a great and stylish appearance
After i had purchased a dress to my daughter she complained that she dint like it, and i had to try to talk to tidestore and they brought me another one the one my daughter like i was so happy that you accepted my request.
I was terrified looking at the negative reviews here. But now I am happy when I got the delivery of the dress. The dress was awesome and perfect, I never can ask more from them. I recommend them to others.
Answer: Dear customer, Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@tidestore.com or reviews@tidestore.com. I’m looking forward to your reply, thank you very much! Best regards, Tidestore Team
Answer: Hi, dear, We are located in China and all the items are made here. Hope this would be helpful for you. Any other questions, please feel free to let us know at service@tidestore.com or reviews@tidestore.com. Have a nice day. Tidestore Team
Answer: Dear Emily, Thanks for your question here. Our phone number is 0086-29-68508332. If your phone could reach the international numbers, that would be okay. Any other questions, please feel free to let us know at service@tidestore.com or reviews@tidestore.com. Have a nice day. Tidestore Team
Answer: Dear customer, Thanks for your quetsion here. If you need in urgent, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Could you please tell me your order number so that we can solve your problem as soon as possible? If you have any other questions, please feel free to let us know at reviews@tidestore.com or service@tidestore.com. Have a nice day. Best regards, Tidestore Team
Answer: Mine took 2 months I only received 1 garment which was poorly made and did not fit, I attempted to return the item and the post office refused the package as no such address it was returned to me. I conversed with these people trying to resolve the issue, finally I reversed the charges on my credit card. The package sits to this day waiting for them to send a legitimate return label, if they want it back. I received no further e-mails from them after I reversed the charges, I will wait a year and a day and then donate the useless poorly made garment to Goodwill.
Answer: Good luck with that. I've been waiting since mid-December for a sweater, and now for my money back. Nothing - not even a response from these scammers.
Answer: I've checked both of them have been delivered and now have you got it?
Answer: Could you please tell me your order number so that I can check that for you? Thank you.
Answer: Thanks for your question here. The color choice button is under the price, some items just have one color, which is same as the picture. Some have more than one color, all listed under the price. Any other questions, please feel free to let me know at reviews@tidestore.com. Have a good day.
Answer: Hi, Thanks for your question here. After you entered your shipping address, you will see the shipping cost. We could ship by DHL and you could choose expedited shipping. Tidestore
Tidestore has a rating of 3.5 stars from 525 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality and beautiful dress. Tidestore ranks 6th among Wholesale Clothing sites.
Dear Kristina:
Thanks for your reviews. I’m so sorry for your displeasure in this shopping. But could you give me your order number so that i can check it for you? We will try our best to give you a satisfactory solutions.
If you have any questions, please write to me here: info@tidestore.com or service@tidestore.com
May you have a nice day!
Tidestore