We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
TickPick is the best place to buy tickets. Never had any problem buying or receiving my tickets.
It was easy to maneuver through the app to find seats and prices. I would recommend to all my friends and family.
Everything was given prompt attention n I was treated with respect.
Fantastic Show. These guys are full of personality and kick $#*! music.!
First time purchasing tickets on here and the experience was so great! I got to see one of my favorite teen idols Usher in Vegas! The ticket price was very reasonable and the seats were incredible as well! I will be using Tickpick for all my ticket needs!
Received tickets on time with no issues! Was able to afford better tickets w/o the fees.
Perfect experience all around, highly recommend! Easy parking perfect price
Overused tickpick for years ans it's my
Go-to service. You know the total price before you go through all the steps. It's easy AKD user friendly!
Wonderful show with a great ensemble of actors, but our favorite was Grey, hometown boy who now has three hits under his belt! Get ready to laugh!
Easily find tickets at a price that is true (no hidden fees at checkout). Communication is great and transfer happens on time and is easy.
Ticket purchase was smooth and easy. The guy in the seats next to me paid $120 in fees for his 2 tickets. Told him about TickPick and he downloaded it immediately
I like the fact that the price you see is the price you pay no extra Fees!
I purchased 5 tickets through Tick Pick. I had an issue actually getting the tickets transferred to me (probably my fault). Sarah from Tick Pick customer support worked with me to identify what needed to be done. She had the tickets re-transferred to me and kept me informed every step of the way. She was gracious and wonderful!
Tick pick is smooth trustworthy and effecient. The Licey Aguila game was absolutely amazimg + a bonus concert at the end! I had a blast!
The concert we wanted to go to was sold out. It was as so easy to order tickets through TickPick! Very smooth process and got out tickets within 10 minutes!
I hate buying tickets online I get so nervous that it's fake or what if I get scammed and this made everything so easy I'm so happy my sister and I were able to go see Doja Cat. I'm so glad I'm able to see if I can really afford to go! Her first concert and it was so fun!
They sell FAKE TICKETS, I bought 2 digital tickets for a concert in Kaseya Center in Miami for Enrique Iglesias / Pitbull on 11/10/23 when I arrived and scanned the tickets the staff checked them due to a RED light and the tickets were FAKE. They are SCAMMERS.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.