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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
First time using the site and I had a great experience
Scored some last minute March Madness for super cheap. TickPick is 100% the way to go!
I was nervous at first that I wouldn't get electronic tickets in time, but they came and game was amazing. Thank you. This was my first time using tick pick so didn't know what to expect. Will be using again.
I had a great time with my family watching the Pacers play.
Very dope experience and very glad I decided to go. I love my Celtics. Finally got to see them in Boston
Amazing value for the lower bowl seating.
Extremely easy to buy and view tickets
We had a great time at the game so much fun we went back 12 days later
I was scared because the tickets were not sent through Ticketmaster and the site (secure.tickets) seemed sketchy, but the tickets did work thankfully! Prices were great too and no hidden fees.
Rangers game at home nhl against the jets had a wonderful time, my sister birthday, she turned 21 the next day, so we had a wonderful time.
Great view, great atmosphere, great view to watch ice hockey.
TickPick was absolutely incredible. The prices are great I got my tickets. It was easy you do everything from the app so I definitely recommend this to everyone.
Great evening! Will be using this service again for game tickets.
Awesome. Easy. Great communication. Thank you! We will be back.
Easy transaction, transparent pricing. Simple to use.
Poor customer service,boughts tickets to show cancelled due to Covid 2022 at Foxwoods in in ct.Tick Pic will not acknowledge it because Foxwoods never updated their website it is listed as postponed. Called Foxwoods they said it is cancelled no show booked for future. Tick Pick refuse to return $198.00 they took for a show that never happened!
Revised review - customer service did reach out to me and resolved conflict, Thank you.
Error made on my part. Customer service contacted within minutes. Hard line no on doing the right thing. No one was affected in the 3 minutes. They also refuse immediate delivery of tickets. So I can't have tickets to attempt to sell them with a reputable company and can't have my money back. Issue here. Have started dispute with credit card company. Buyer beware with this company.
I tried to buy a ticket to Taylor swift eras tour. I clicked in a ticket in section 11 row 11 for $3550. Attempted to purchase with three different credit cards (all with sufficient available credit) and each transaction was rejected. I waited a few minutes and lo and behold that ticket was gone but there's a ticket four rows back for $5118!
Such crap! Won't buy from this site. And when you call customer service they won't even put anybody on the phone if you're not calling about an event within 24 hours obviously Taylor Swift tickets are selling months and months in advance so they won't even talk to me about it!
I bought tickets to monster jam, well I got a notification this morning that they charged me twice! I'm very upset! Do not buy from here
DO NOT SELL TICKETS ON HERE. We are extremely disappointed in how this all played out. We tried to sell two tickets, later discovered AXS would not allow us to transfer those tickets. Tried to alert TickPick so we could cancel the sale since we could. Not transfer them. We got charged $389 BY TICK PICK, FOR NOTHING. No transfer was made, no tickets purchased, just them collecting $389 dollars from us for no sale or transfer to be made from us to the buyer. This is insane and we are extremely angry. Greedy, greedy company. We didn't do anything wrong to be charged an arm and a leg and you should be ashamed. I am appalled at this situation.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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