We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I really enjoy the app and how good service it has provided thus far.
Best concert and tickets were super easy to access! Great seats!
We had a great time at the blazers game. Seats were great and good prices. Pieces was seamless too but and receive the tickets. Best part was we didn't get charged sky high fees to get them.
Smooth. We had a really great time and saw a fun game!
The location of the seats were perfect because not once were we blocked by fans either constantly leaving their seats or walking up and down the stairs. Weather was also perfect both days.
I bought tickets 45 minutes before the start of the event. They were delivered quickly and with zero problems.
TickPick was much cheaper than other sites. Ticket exchange went perfectly. Will us them again!
It was as easy as any other secondary ticket sites but I loved you know the exact price.
Great experience glad I purchase my tickets here definitely will purchase all my concert tickets from here
First time using the site and I had a great experience
Scored some last minute March Madness for super cheap. TickPick is 100% the way to go!
I was nervous at first that I wouldn't get electronic tickets in time, but they came and game was amazing. Thank you. This was my first time using tick pick so didn't know what to expect. Will be using again.
I had a great time with my family watching the Pacers play.
Very dope experience and very glad I decided to go. I love my Celtics. Finally got to see them in Boston
Amazing value for the lower bowl seating.
Extremely easy to buy and view tickets
We had a great time at the game so much fun we went back 12 days later
I was scared because the tickets were not sent through Ticketmaster and the site (secure.tickets) seemed sketchy, but the tickets did work thankfully! Prices were great too and no hidden fees.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.