We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Ticket transfer took a while but eventually got it. Ticket was legitimate with no issues. Great night at ballpark for the value of the ticket.
No issues ticket experience was easy and convenient
So easy to use the app and receive tickets. They were transferred via ticket master within the hour. Highly recommend!
Got some cheap seats the game was awesome to watch! Astros beat the Orioles 11-14!
Took my wife to see Something Corporate and bought tix on TickPick. Quick and easy. Transferred tix without a problem.
Seats were amazing. Smooth transaction. This is my go to for all my future ticket purchases!
Always great doing business work tick pick. Service is great app is easy to navigate. And I like the prices.
The entire ticket buying process was so easy! First concert in 25 years. Will definitely be a loyal customer.
Had never used before and was nervous because I wasn't able to get the tickets until 8 hours before the show. They were concert tickets at MLB ballpark so the tickets were available via the MLB APP. I was paranoid something would go wrong - but it didn't. Got the tickets as promised and whenever I emailed customer service with a question via email they got back to me with a helpful response within 24 hours.
I don't pay exorbitant fees for tickets. I'm good with not attending an event than paying more than $5-8 and up for fees. My grandson told me about TickPick, it was easy to use and we loved the concert. Didn't know it was connected to Ticketmaster tho. I don't like to be forced to use Ticketmaster
Went really well, no problems! It was a great game as well
Everything went great! I got Exactly what I ordered! 😊😊
Good tickets for a Great Price! I will be using TickPick often.
Great Experience with Tick Pick. They were cheaper than anyone else and no fees. Also very easy to purchase, download the app and transfer the tickets to my app. First time time buying with Tick Pick and will definitely use again and tell a friend
The price listed is what I paid and I received the tickets quickly. This is a great product and trusted site. I will use it again.
Checked another bucket box thanks to TickPick. Great seats.
I love that you get the real entire price right up front! No worries about anything being added. And the app is so easy to use.
I got the tickets no issues and the concert was phenomenal. Thank you, TickPick.
It was quick and easy. Love that the tickets are sent right to the MLB app
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.