About the Business
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Great ticket buying experience. While other platforms such as Ticketmaster were experiencing technical difficulties, TickPick saved the day!
Was significantly cheaper. Loved that the tickets were "all in" price listed. You definitely have to be a savvy smart phone user to navigate accepting tix, logging into Ticketmaster, and loading to wallet. Multi steps may be challenging for some folks. The process with smooth for me. Thanks!
Great/easy process to get tickets, the prices are the best I've ever seen, I will definitely use tick pick more. I recommend this company.
I purchased tickets for a show for a Christmas gift. I bought them on TickPick because I've used the platform 5 times before and never had any issues. I also wanted to purchase seats close together, and the venue had no seats remaining together. TickPick never notified me the tickets were invalid, but quietly refunded me, screwing over the recipients of my gift who had traveled for the event. If TickPick cannot guarantee their product, what is the point of the platform?
They say they have phone support for emergency situations until 11PM ET, but I have just sat on hold with them for 15 minutes with no assistance and then got hung up on.
Great and fast and easy. My daughter got to go to her first concert. Very pleased 😄😀
It took my daughter to her very first concert it was a blast and it didn't cost me an arm and a leg.
TickPick didn't get me tickets that they "guaranteed". Now I'm waiting outside the game ticket-less. What a joke……. Ugh
I paid for tickets in a reserved lawn section of a venue for a concert, but upon arrival I learned I did not in fact have tickets to that section, but general lawn tickets instead. (Tickets said "Lawn2" which I thought must be code for Reserved... alas, it was not). The concert was about to start, and being pretty easy going people, my boyfriend and I enjoyed the show on the general admission lawn rather than spend time trying to contact customer service. Knowing they advertised a "Buyer Guarantee", I wasn't worried about it. When I submitted the issue to TickPick the next morning requesting to be reimbursed for the difference in cost (about $120) I was informed since we already attended the event there was nothing they could do. I explained the issue was not access to the venue, only access to the seats I had believed to have purchased, and I was not asking for a full refund, just for a refund of the difference in ticket prices. Despite that, they refused to do anything. For TickPick to expect us to not attend the concert at all in that situation in order to get a refund is absurd. I paid for something they did not deliver, and they refused to take responsibility.
All my fees were in there. Flat price. Easy check out and I loved it
Concert es AMAZING!
Seats were pretty good.
I have used TickPic numerous times, never had a problem. Staff has always been helpful. Thank you
This was my second concert using TickPick, I actually have my third in 3 days! This experience like the previous was seamless, affordable, and fun.
Fue la mejor experiencia que pude haber vivido a lado de mi Madre 💖 desde que llegamos todo fue tan accesible, escaneamos los boletos 🎫 y a disfrutar! Asà de rápido sin ningún inconveniente.
I was referred to Tickpick by my son. I found tickets and followed the instructions to buy them. I received a text and email a few days before the game. I was able to get my tickets and put them in my Apple Wallet. Worked great.
No outrageous fees and I got my tickets fast! I will use this site from now on.
We had an amazing time. The seats were in the perfect location, and the park is beautiful.
The process is fast and easy! Always use them for my ticket purchases
Easy to use, great price and no hassles. Liked the idea of fees included.
I was a little hesitant since I've never heard about this app. But a friend told me she gets all her concert tickets on here. Had no problems at the concert venue, snd love there are no fees. Had a great time seeing Hozier live. Will recommend this app.
Perfect was easy happy with results. Will use again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members