We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Received my tickets in a timely fashion and had a great time at the game...go Yankees!
It was an absolutely amazing night especially for my first ever concert
Had fun at New Mexico Auburn game! Only downside was the rain. Had good seats and interacted with lots of Auburn Fans.
Tickets came through immediately and the transfer was genuinely seamless and smooth, will definitely keep an eye on other events as the prices here are usually great!
I experienced everything TickPick promised me. This is not a gimmick & honestly this was my best experience at an event since I've been going.
We had an incredible time, we lucked out also with the shade covering us about 15 minutes into the game! Lol.
Tickets were easy to order online
Got the section we wanted
And all of the family enjoyed the game
Especially the kids
One loves Nico
He was Hoping to see him after the game at buses but he didn't come that way
At first was skeptic about it. But reviews were beliveble. Got ansious closer to the event. Tickets arrive 3 days earlier and work like a charm.
Very easy to buy tickets with this app! 5 star experience!
After standing for 4 innings at the game, I decided to look to see if tickpick had any great deals. They did. We were able to watch the rest of the game from decent seats for near nothing. The site was easy to navigate and after a few follow up emails I was able to access my tickets.
Was able to get second row seats for the same price as seats 30-40 rows back.
At a recent concert, the lady sitting next to me told me about Tick Pick. After hearing her good review, I used it to buy my next concert ticket and I had a wonderful first experience. The up front pricing and the speed of the delivery of the ticket was great! I will use Tick Pick more often in the future and recommend it for others as well. Thank you!
Great Seats. Great Price. Moment I'll always remember
First time using the app and it was super convenient and fair in pricing
Tick Pick simply did exactly what they promised. I had my 3 Tickets in choice seats nestled safely in my Apple Wallet. Come time for the show and 3 happy fans had one unforgettable evening! Thank you for delivering the goods Tick Pick.
This was the first time purchasing with TickPick and everything went smoothly! We loved the tickets we purchased.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.