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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
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I have ordered my Penguins game tickets from Tick Pick multiple times and I am always satisfied. Never had a problem.
Purchased tickets in January for a April baseball pregame. All games canceled. Still no refund. I keep being told "Just 30 more days"
I needed to get refunded for my latest purchase because of COVID-19 and they were not reasonable AT ALL and very rude and wouldn't give me my money back or credit.
Terrible. The tickets never transferred to me. I drove to San Francisco to the Giants game and the tickets I "purchased" through Tick Pick weren't available. What a waste of time and money. Called their company several times and they kept saying they couldn't get ahold of the seller, so they couldn't give me a refund. Even a credit for what I paid would have been nice. Such a waste of my time and money!
Long time customer. I found the cheapest price on my tickets on TickPick. I received my tickets promptly and very much enjoyed my game!
I absolutely LOVE TickPick! I almost always end up choosing them for ticket purchases. I have never had an issue with not getting my tickets on time, and they tend to have the lowest prices. I love that you can see the fees without having to go through the entire checkout process.
Everytime I get a tickets for in events is always there is a legit app
Hi Alex,
Thank you for the review and we are happy you were able to enjoy our app!
$#*! you I gave you the stars I don't have any money I wanna see ya ya damn man ya know ya boy ya girl lmao ya boy don't wanna die is hard for y'all to do it haha was the day I got you a cucumber
Hi Alex,
Thank you for the review and thank you for giving us an opportunity!
Nightmare... they use a 4th party site to transfer the tickets... never use again
I was charged for eight tickets to a minor league hockey team I had never even heard of before much less woulda ordered tickets from. When I asked for a refund I was told that was impossible and they were uncool in every way about it so don't buy from this place cause someday they'll hit ya big like they did me
The purchasing experience with TickPick is always the easiest. The pricing is always upfront and you know what you're getting.
Hi AJ,
Thank you for taking the time to leave us a review and sharing your experience with us! We are happy you were able to enjoy our website.
Easy to use and everything went smooth. Very happy and it was great to have reasonable priced tickets.
Hi Melody,
Thank you so much for leaving this great review and for giving us an opportunity!
Pleasant to work with. Very knowledgeable and helpful.
Hi Michael, Thank you for the review, we are happy we were able to help!
Price was good tickets came faster than expected even though the event is most likely not going to be happen. I will be using tickpick again in the near future. Please continue to have good customer service and keep prices good.
Hi Jessica, Glad to hear you had a great experience! Thank you so much for leaving this great review and for giving us an opportunity!
I still don't have my ticket. Where are they. They have been confirmed, but not delivered.
Purchased tickets to Garth Brooks for charlotte nc for $380 for 2 tickets first complaint is how they price gouged when face value was about 70.00. My biggest complaint and concern was purchasing said tickets and then not having them in hand which I believe is absurd. Granted concert not until may and I purchased dec 6th but I had a super uh uneasy feeling about it immediately after purchase and started looking at reviews and better business bureau etc and it was warranted for me to have these uneasy feelings. I contacted support at tick pick asked to cancel order if I couldnt have the tickets in hand they said not available due to venue not releasing them and it was at that moment I realized I had completely been scammed out of 380.00 because I know for a fact tickets were released from the venue because I have several friends going and already have there tickets I requested money back and they tell me all sales are final and theres nothing they can do. I for one week extremely hard for my money as do other people and all I ask is please return my money it's now March 11 and still no tickets at this point I dont want them I just want my money back because even reading reviews it's a well known fact at this point even if I would receive them theres a huge chance they wont be valid at the time of the concert please make this right and refund my money your site should be shut down! Obviously no legit place is going to hold tickets until 2 days before event when they have for sure been released from a venue that's just an excuse to keep someone hanging in the balance
When I saw the prices on TickPick were similar to other sites, I knew that there had to be a catch with their "no fee" policy. I was pleasantly surprised. I saved over $100 on fees for tickets to an Elton John concert and also bought tickets to a Pelicans basketball game. I will use TickPick for all of my future ticket purchases.
Hi Tony, Thank you for taking the time to write about your experience with us. We appreciate you!
Love this app and way it works. Will be a long time customer. Please add a rewards program and a ticket aleart so you can see if tkts are in your price range. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Wendy,
Thank you so much for the review! We are happy you were able to enjoy our website.