We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
TickPick was referred to me by an existing member and it was the easiest way to search, select and pay for the event of my choice. Will definitely be using this site from now on.
I never have any issues with Tick Pick. Love this service!
Tick pic is the only app I would use for concerts or events. No added taxes or fees associated with purchasing tickets, great and only way to buy at a fair price. If you ever use any other source it would definitely be a waste of money.
Flawless buying experience as always. Never had an issue in 5 years.
Bought tickets to an event 2 days prior, so I was a little nervous that I would 't get them in time. But they came in right on time. This was the second time buying the same tickets because Vivid Seats scammed me. So thankful for TickPick
I ordered tickets for The Miami Heat game on Friday night. I ordered the tickets on short notice, but they were delivered in time for me, so I didn't miss the tip-off. Great job!
Process for buying, transferring and using tickets was super easy! And really appreciated the "price as promised" approach - no hidden fees.
Very simple to pick tickets - pay - receive
Brewers stadium was great - parking fine - concession prices way way too high. $8 tater tots - $14 can of beer - no draft within a mile
The seats were amazing. Really close to the field for a good price.
Awesome. The Rogers Center a great place to watch baseball games ….
It is so wonderful buying on TickPick is the best no doubt about it they have tickets to anywhere you want. You can go to shows you can go to NBA games you can go to baseball games all football games with no feasts
My experience was amazing. I spoke to a few representatives and addressed a concern I was having. I was able to attend the event that I wanted to go to. The agents were wonderful. Thank you.
The experience was very easy.Went on the website easy to navigate through and with one click digital tickets ready for this show
Easy to use
Fast processing and ticket delivery
100% real and best part FEES INCLUDED
Only using TickPick from now on
Absolutely no problems whatsoever. Tickets were on time with no issues on entry.
Great and easy experience. Love to know the total price up front, they take Apple Pay which makes things super easy and tickets were emailed within a few minutes. Couldn't have gone better.
My experience couldn't have been any better! Everything went very smoothly. No complaints on my end!
Easy purchase experience, no hidden fees. The game was a great time.
They did not come right away and Tick Pick made it right and got me the tickets!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.