We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
This was honestly the best choice for my tix. We had the best seats and paid the cheapest price for them. So impressed with how easy it all was!
The Sam hunt concert was fantastic! Great seats and no problems with out seats or getting in! Used TickPick many of times—I like their site and not being ripped off with FEES!
Great seats great price,! Perfect thank you loved it
Got a great deal on 8th row tickets at last minute. Had an awesome time at event.
Everything was just perfect and I will glad purchase tickets from this company again, plus we had the greatest time at the venue, I highly recommend this company to everyone
It was awesome.such a great deal and no service fees. I have told at least 10 people about your site
I know at least half of them have used it and really enjoyed it.
3rd row seats to minor league baseball game at discounted price, but had to wait till last day to buy them.
Great! Tickets were delivered quickly. Always a great experience with tick pick
I wanted last minute tickets to the baseball game. The site was easy to use and the electronic tickets were waiting for me right away in my Ballpark app.
Easy and quick transaction with no issues at the show getting in. Would buy again through tick pick
Best ticket purchasing experience to date. Will be my only service to use in the future.
It was a great show and we had amazing seats...I'll definitely use your site over and over again
Eric Clapton is a true legend. This definitely was a bucket list concert. At 78, he can still sing and play with the best of them.
It was so easy for me to purchase and get access to my tickets for the Boston stop of Duran Duran's Future Past tour! I will definitely be using tickpick again soon.
It was an incredible night of music! Both bands brought it and I enjoyed every minute of it!
Simple to use great pricing none of the add ons.
Have already purchased more tickets to upcoming shows and recommend to friends.
Had a great time at the concert. Didn't have any problems getting through the gates.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.