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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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All good, great, fantastic, fantastic and very good and very good
Keep up the awesome service great response time thank you so very much have a wonderful day
Easy process to order tickets on line and receive them by email.
The tickets were very expensive for a band that was popular in 2000. My fiance really likes them though.
Easy purchase………. ………,.,,,,,,,,,,,,,, enough said………..
The listing of shows and easy submission of information made it quick and efficient.
In the email I received after making the purchase, I clicked on a link that was supposed to allow me view my ticket and I was led to a page that said that the parking pass was expired. I then purchased a parking pass from another company. I am still being charged for the spot that I was told had expired. I am disputing the charge
It was a bit deceiving I was unaware I was purchasing resold tickets until the sale was done, I was on the ticket master site and this is what came up, luckily the purchase went well.
Went to see the Pixies at the Palace Theater in St. Paul. Originally looked like my tickets would be $200-something, but after all of the fees, it was over $500. Also, they recommended getting a parking spot ahead of time for $30. I did, but it was nearly a mile away, and we ended up parking a block away from the venue for only $6. You guys really like to gouge away at us.
It was easier to get tickets. Now its confusing and I don't have time to post 50 words.
First, I could not download my email tickets, but finally I got them
I wish they could have sent the a price of the tickets on the receipt, all I see is the tax and total.
Never had a problem, great service, received my tickets the same day ordered.
Order went as expected. I am still awaiting my tickets! I have not received them as yet. I have received my confirmation notification.
I can get into view my purchase. The phone number on purchase is a land line I need to change phone number or be able to print tickets please.
I wasn't aware you had to confirm your purchase after you gave your credit card information and as a result was sent an email saying there was a problem with your purchase. Anyway a little of an inconvenience and I still don't show having my tickets. Ticket purchasing should be easier than this. Not sure I will go this route again.
To get the tickets I never received an email, I was able to get them through the MiLB website but it took several attempts. I thought I was purchasing tickets directly through the team website and never would have spent almost 3 times the ticket value when seats were still available. Very deceiving.
Inadvertently purchased seats for disabled persons. Needed to cancel.
Fast, easy, and no problems buying tickets. I would do this again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members