From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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There were surprise fees at checkout. The posted price was $20 and ended up at $33.50. I feel this is dishonest. I would like the full price to begin with.
There were surprise fees at checkout. The cost was $20 and ended up at $33.50. I feel this is dishonest.
The price was higher than expected and found out when I received the tickets they were not for the section that was advertised and confirmed in my email. Tickets in area that is more expensive than the ones I thought I was buying. Be aware the prices are in US dollars.
All worked out well! Tickets are received. Looking forward to event!
It was easy purchasing Wicked tickets last minute. I will recommend this site to my friends.
I got the tickets in only a few days and the information was detailed.
I got an email that said my tickets were confirmed and they would be sent electronically 2 days before the event. I'm concerned got scammed.
Easy to use and purchase the tickets. Glad I got to experience this with my family.
Straightforward procedure. I took one star off only because PayPal did not work through and the total amount did not show up until card was charged.
Quick and easy, app was user friendly and quick on the confirmation email.
Straight forward to use. User friendly and quick view of available tickets
Easy and fast to execute purchase
Final price not exactly one quoted at beginning of process which can be a bit misleading
If the seats were described as obstructed view, it was not at all obvious. When I inquired, the response was complete gobbledygook and offered no info as to what might be done about it.
No issues and things went quick. I just needed to check the spam folder for the email back.
Don't have my tickets yet but the process was easy. We will see how it goes
I'm being charged a hilariously high service fee. If you want your customers to be happy, don't scam them. Crazy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members