Ticket Offices

Anybody hear about the pandemic that hit the planet? Most, if not all major companies have made adjustments to accommodate the limitations created by the pandemic. This company simply refuses. I have called multiple times trying to either exchange or refund my tickets and all they do is argue. Their customer service is horrible, they keep interrupting me and refused to escalate the situation. I'm leaving terrible reviews anywhere I can and will never use this company in the future.

Horrible company. Miserable customer service, you will never get a person live. Can only do SMS link to chat and they hang up on you if you ask for a refund, no matter the circumstances. Refuse cash refunds. Live Nation steered by Black Keys ticket request to them and concert was cancelled due to COVID. Their response was basically so sad, too bad, no refund but a credit which you have a limited time to use. BEWARE AND DO NOT USE THESE PEOPLE.

Bought Billy Joel MSG tickets right before the pandemic. Then a reschedule happened. Then TicketOffices sent me new tickets. They didn't see right, so I asked them to validate them. They just kept shuffling me around to agents. Got to the venue and they were in fact, fake tickets. I've opened a case with TicketOffices, but they will not get back to me. Avoid these scammers!

They advertise on search engines in a way that makes you think you're on the site of the box office you're looking for. Then they charge you double + fees. Yes, their site does state that they're resellers, but it's not made obvious and by the team you're made aware of that, it's too late. DO NOT GO ANYWHERE NEAR

ABSOLUTE CROOKS! I would give negative stars if possible. I am 48 and this is the first bad review I have ever written. After the event we had tickets to was rescheduled a couple of times over the last two years, the event was cancelled. I was NOT notified of the cancellation and they will not give me my money back... only a credit. THE WORST CUSTOMER SERVICE EVER.

Was charged double the face value of the tickets, when I inquired about when they would be shipped I was given a seven month window with the last date being 5 days before the event. Shady and unprofessional

When they are are on the phone with you they try and sell you better seats using there discount, yep
I should have red flagged then! Paid extra for the tickets then never received them the event got post lobed and still waiting for refund or credit
I am tell everyone do not use this sight the reviews they have must be false they cannot be true it's a a horrible service use another one

I thought that I was purchasing event tickets from the venue's website and was directed to ticket offices.com instead. Unfortunately, I not only overpaid for my tickets but was charged unbelievable high fees. This was a birthday/anniversary present and I didn't realize the gross overpayment until the transaction was completed. I called their toll free number for a refund and the recorded message stated to note that because they're a ticket resale company no credits, refunds or changes can be made. This put a huge damper on the otherwise fun I had planned for the night. Ticket Offices is a total ripoff.

Don't use these clowns! They just want your money and after they sell you the wrong seats, they tell you it's not their fault! Says a lot about a company when you can't get a customer service person on the phone unless you act like you're buying a ticket. DONT USE THEM!

I'll attempt to keep this brief.

I purchased tickets for an event that cost roughly $30 each. It's completely understandable that there will be "fees and service charges," as I am relying on the convenience of purchasing these tickets while sitting on my couch at home. Imagine my surprise when I am charged an extra $10 for each ticket. When I contacted the company via their chat, I was given rehearsed answers for why the fees exist, at which point I was told it boiled down to profits. TicketOffices.com admitted that they charged me roughly 1/3 of my ticket price so that they could make a profit.

I would strongly suggest using another service to purchase your tickets, as many will only charge you a small fee for each order and not a fee for each ticket (even when its within the same order).

TicketOffices.com is more concerned with making profits than they are with customer satisfaction.

Ordered tickets. Never received them. I have called, messaged, live chat to no avail. I cannot get anyone on the phone. Have to now dispute the charge with my credit card company. Do not buy from them

I went on the what looked like a local BOK center site to buy 2 tickets to a concert. I chose the option for 2 tickets to sit together and chose the area that I could afford. The price was $264 for 2 tickets. SO I decided to get them. Once I used my paypal to purchase I checked my email for confirmation and saw the price tag of $688.89. I tried to cancel immediately but there was no way to contact a live person. I tried for 2.5 hours. I called every combination of numbers they had each on led to a voice direction and never allows you to speak to a person. I filed a complai nt with the FCC and opened a fraud inquiry with Paypal.

This resale site gouges, i received 2 tickets with a printed on value of $115, received an email with cost of $574.49, then received my credit card statement charged $748.37. The $574.49 was in US dollars, of course, for a show in Canada! Seats were on main floor, three rows from back! Worse than scalpers! Will never do this again, I thought there were laws making this illegal. Massive rip off!

I purchased my tickets to Rufus Du Sol on 11/7/2020 for the show happening TODAY at 8/11/2021. Don't mind that I missed out on selling these tickets for a profit of $600; instead, I STILL do not have the tickets in my possession. I was on the phone and chat with them for TWO HOURS yesterday and was falsely promised I would have my tickets. "We stand by a 100% buyers guarantee" is all I kept saying. Well now it is the day of the show and I am back on the phone again to get my damn tickets. Utterly insane that I purchased these tickets 9 months ago. I am now sitting here waiting if I will even go to this show and have already asked someone to go with me.

DO NOT USE THIS PLATFORM. I will never, ever again think twice about it.

I'm writing on behalf of my 70-year-old mother who purchased 4 tickets to the American Ballet Theater production of Swan Lake through ticketoffices.com. At checkout, there were only two additional charges... a UPS charge and a tax. When she received the confirmation of purchase there was an additional service charge of an additional outrageous fee per ticket.

She and I both tried to speak with someone in the support office and with great difficulty, was only able to do so when we tried to purchase a ticket a new. The woman said she could not help but would connect me to customer service. There was only a recording and I was unable to speak with anyone. Had I seen the service charge before purchase, I, of course, would not have bought these tickets. Please be advised to never use this fraudulent company.

I bought tickets for the event 'A Conversation with Michelle Obama' taking place May 3rd in Montreal through the firm Ticketoffices.com in January 2019. I finally received the tickets May 2nd, The face price on the tickets is CA$34.50 + CA$10.75. I paid US$132 per ticket plus service charge of US$76.56. Total cost of CA$473.30 when converted. This is 5 times the actual price of the ticket when the amount I paid is converted into Canadian dollars. I called Ticketoffices to have an explanation of the huge difference. The two persons I chatted with repeated what is on their website, which according to them I did not read carefully. That doubled my rage. Stay away from Ticketoffices.com!

This company is a scam. I just reported them to the attorney general and will do what I can to get this company shut down. Just look at reviews on every site. Websites being redirected to this third party rape company to people not getting tickets to people not getting tickets because they were sold to someone else. I was charge 300$ for two 93$ tickets! I'm pissed off!

SCAM WEBSITE. DO NOT USE. COMPETLEY RIPPED ME OFF. Tickets cost WAY more on this website then ticketmaster. STAY AWAY. It also converts it from USD which makes NO SENSE AT ALL.

As a special gift for our friends last Christmas, we quickly bought 4 overpriced tickets, "told last tickets available'. Covid 19 hit and knocked out event. The Center refunded the base $280 to TicketOffice making them whole 2 weeks ago but our $450 still not refunded. All contacts tries to say their side of this problem was greater than the 2 dozen people out of work and we 80yr olds locked up at home with health issues. "What someone does when the chips are down tells volumes about their character".

OK I wanted to see Riverdance. The ticket prices were up there but "C'est la vie" Upon receiving them, the tickets had someone else's name on them with a price less than half of what I paid. I followed up and apparently this guy had purchased almost a hundred calling it some group and here he was 'scalping' them to make money. I won't be sucked in again by buying Ticketoffices!

I have been trying to get a refund for two concert tickets. Concert was originally scheduled for 4/1, then unexpectedly moved to 4/15 with no explanation. Now the concert is "postponed", and since it is not officially canceled, Ticket Offices won't refund. Every employer/bank/credit union/airline/service provider is now offering help due to Covid 19. This is the only business that won't accommodate it's customer base. I will never, ever use this ticket outlet again.

I was diverted from ticketmaster to these crooks. I thought I was still on the ticketmaster site. I purchased $200.00 can worth of tickets for $540.00. Customer service is a complete waste of time. No people to talk to directly. Save your money.

The worst site I have ever used, they don't tell you the service fees until the end and they HIDE THE SERVICE FEES, be prepared to do math at the end to figure out how outrageous their service fees are. Customer service is brutal.

The concert canceled because of Covid-19. They provided a "store credit" good for 18 months. I haven't been able to use the credit because their have been no concerts in my area. They should extend the credit it or refund. They has so far refused. $218 down the toilet thanks, Ticket Office.