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TicketNetwork Reviews Summary
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 8th among Tickets sites.
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Is no good you paid for 5 sit and the players no come.
Horrible experience! Our receipt did not matter and that was $592.50! The box office of Key Arena stamped my receipt VOID and reported it as fraudulent! So humiliating and we were so dressed up for the evening. NO ONE answering the phone listed on the receipt. And NO ONE at the venue to assist us. It was the most frustrating and expensive night ever and it was supposed to be a big surprise for my son who was just visiting! It was my first to try TicketNetwork. My first and definitely my last one!
YOU GOT MY MONEY SO FAST SO, PLEASE REFUND MY MONEY IMMEDIATELY! AND CHANGE YOUR SYSTEM IF YOU CANNOT DELIVER RIGHTFULLY. DO NOT SELL TICKETS THAT YOU CANNOT DELIVER. YOU HAVE CHARGED ME $57+ PER TICKET PLUS A DELIVERY FEE OF $15, EXTREMELY HIGH CHARGES! AND NOTHING WAS DELIVERED! PLEASE PROCESS MY REFUND NOW! SO SORRY BUT THANK YOU. I EXPECT SOMEONE TO CONTACT ME ASAP!
Nice performance, enjoyed! We sat next to a couple that bought tickets that night and paid $15.00 a ticket. VERY upset that I paid $90. Way too expensive going through you. NEVER AGAIN!
4
We are so sorry for your unhappiness regarding the face value of the tickets. Tickets are priced according to the market value of the event itself but we are glad you enjoyed the performance!
Great seats-great price-- I was having trouble booking online, so called the assistance # and ended up with better tickets at a better price! Thanks!
Perfect! Glad everything worked out well! :)
I enjoyed the show but thought it pricey. Ticket stub shows $45 but had paid $120 for the ticket. View had partial obstruction of the stage and I didn't notice that was mentioned when purchasing, plus the person in front of me constantly tilted his head back and forth. I moved to an empty seat in my row and the usher said I could not move my seat. I spoke to the management and they okayed the change.
The seats we had were a part ally obstructed view and not worth the expense. Thar should have been in the description. The game was great however. Sox won!
I didn't get to enjoy slipknot concert because Brad Paisley tickets printed out when I downloaded them. Two completely different genre of music.
Seats were ok. Out of the sun, our team won and was a good day. It had been a long time since our last visit. Sticker shock for food and drinks. Would your service again.
We had an absolute blast at the Kenny Rogers concert, and though I was not as familiar with the Nitty Gritty Dirt Band, I loved them as well. Concert far exceeded my expectations and TicketNetwork was great!
So glad to help out! Thanks for using TicketNetwork!
It was great. The tickets came no hassle and they were cheaper than I found elsewhere. The seats were great!
So glad we could get you some great seats at great prices! Thanks for your review!
I purchased tickets for the Shawn Mendez concert in San Diego back in February when they were hard to get. Not only did TicketNetwork have the tickets I wanted but they continued to notify me: when the tickets were available to print, when the concert date was approaching, and how satisfied I was withe the concert. I will definitely use TicketNetwork again!
Happy to hear you had an excellent time and experience with TicketNetwork!
5 members of my family attended Dolly's performance in Deadwood and we had a wonderful time listening to a lifelong favorite singer of ours. The tickets were very expensive - and yet we were seated in the very last row :( In addition, we had to constantly try to look around people coming and going to the restroom and some would stand in the aisle blocking our view completely! This occurred throughout the entire concert. Maybe the ushers felt bad for us having such a crummy view because one told my brother-in-law that if we wanted, we could go up the side where we would not block anyone's view and take a picture of Dolly (the above-described events prevented us from getting any pictures from our seats.) When my brother-in-law walked up the side to do so, he was immediately sent back by Security before he could even snap a picture. Seeing Dolly in concert has always been at the top of my bucket list, so after a family tragedy 3 1/2 years ago, I decided that life is too short so we splurged and decided to spend the $179 and go see a legend in concert at Deadwood. I went online to purchase the tickets but was unable to secure the $179 price even though there was no 'sold out' notification. I was taken to another website where the cheapest tickets were priced at $223. By the time my purchase was complete, 5 tickets cost us $1401. 25 of which $278.75 were service fees. I wouldn't have minded so much if we hadn't heard from other ticket goers that they were purchasing tickets for $100 the night of the concert at the box office and as I said - we were in the back row so these people paid almost 1/3 of what we did and they sat in front of us!
When I printed out my tickets I notice someone named Cheryl Welch was the owner of our tickets so I called TicketNetwork and was told the reason our tickets were more and another name was listed was because Dolly had sold out in 20 minutes. Obviously Cheryl Welch and other greedy buyers bought up the tickets at the original price and gouged us for lousy seats. I will never buy through TicketNetwork again. A valuable lesson learned the expensive way.
I'm very sorry for your unhappiness with the face value of the tickets. The pricing of the tickets depends on the market value of the tickets themselves and is priced by the ticket sellers. Would you be able to provide us with your order number so we can further explain? You can reach us at customerservice@ticketnetwork.com
Concern was great. Seats were a little deceiving. Not under roof like look on site but lucky sun going down. Could not see side screen at all, view obstructed. People standing and screens not positioned well for shorter people but performing of songs was good. Parking great. Bought premiumn parking. Seats needed a little up keep on them.
It was not made clear that lawn seating did not allow lawn chairs. Having had both hips replaced I could not sit on the ground-therefore I was unable to use the tickets. I contacted Fraze Pavilion directly after finding out this information (because when I purchased them online I ASSUMED I was purchasing from them-not an outside source). She was very nice and willing to change the seats to "Terrace" seating because they are aluminum bleacher seats. When she realized I did not order from them she directed me to contact your agency. I did and your agency was not helpful at all. I spent $180.00 through you and did not get to use the tickets.
Fantastic! Great music! Great interaction with the 100%+ excited crowd. My wife, Rose and I agree that Garth & Tricia blew it out the top! Best concert we've seen in a long, long time. Garth & Tricia had the overflow crowd in the palm of their hands! We could not have had a better time... until the first show ended. Rose and I were stuck in the parking lot & unable to get out until almost 11:30PM. That after concert experience totally deflated our excitement & spoiled our "high" after enjoying Garth Brooks' 7:30 PM concert. David & Rose Moore, Round Rock, TX.
We took our 3 year old granddaughter and her parents who are divorced nut all 5 of us had a grand time! The men enjoyed the gymnast at the end! Only bad thing is that my husband spent way too much money on secs! How can average family afford snacks for kids! Please have tickets include at least free popcorn!
I called with a question about seating. My brother cannot sit in direct sunlight (due to his trachea tube) and I knew that one side of the stadium and one level was better than the other. I called and was put in the queue and told that I would get a call back when my turn came. That call never came. I bought the tickets (non-refundable) only to find out that we could not use 2 of them due to them being in direct sunlight ($126 total). Hence, my brother was unable to attend.
We had a great time, even with the unbearable HEAT and HUMIDITY, the staff really helped a lot of folks with the water spray pump mist and the FREE water and ice.
The concert was great but we are extremely disappointed as we bought meet and greet VIP 2 tickets and did still not get back the refund for cancelation of the foto session with JB / very upsetting i have to say!
What a fun experience! Music was fantastic crowd was cool and lots of dancing.
We had a great time and will go again for sure! Come back to Charlotte!
From the business
TicketNetwork.com is the signature retail website of TicketNetwork, Inc. Founded in 2002, this Connecticut-based ticket software company developed the pathways necessary to create our massive online marketplace.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized cust...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry to hear about the ticket trouble! We've reached out to you privately in regards to this matter.