I called with a question about seating. My brother cannot sit in direct sunlight (due to his trachea tube) and I knew that one side of the stadium and one level was better than the other. I called and was put in the queue and told that I would get a call back when my turn came. That call never came. I bought the tickets (non-refundable) only to find out that we could not use 2 of them due to them being in direct sunlight ($126 total). Hence, my brother was unable to attend.
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