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TicketNetwork Reviews Summary
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 8th among Tickets sites.
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I bought tickets yesterday spent more than 500$ on them and still can not download my tickets! I have verified my identity, and my bank has already deducted the fee's. I have called customer service several times only to be immediately placed on hold for more than 10min each time! I have sent an email & have had no response 12 hours later! So far I am very unsatisfied!
It was very fast and easy to see the seats and buy the tickets in a safety environment throug this site
So glad our site was helpful and felt safe to you! Thanks for your review!
Clicked on this site by accident. Saw the price for two tickets right behind home plate and was leery wondering if it was legit. Took a chance and am NOT disappointed! Wonderful, easy, fast and lower price than any other site I looked at!
That's great! Glad our service was a pleasant surprise to you!
Ticket taking was unorganized. VIP ticket holders went right in, which is fine. However, regular ticket holders had to stand outside until 6:00 p.m. but at 6:00 p.m. we were told that due to "traffic" the VIP ticket holders were late taking pictures so we had to continue to stand outside. When they finally let us in, there was confusion about seating for us. PLUS-Tasha Cobb was a no show! Her name and pic were on the ticket but miraculously disappeared at the show. NO EXPLANATION WAS GIVEN. Disappointing. Overall, a good show, just needs better planning and organization AND the people we paid to see need to show or at least have an explanation for not showing!
It was a breeze purchasing concert tickets with TicketNetwork. I love being able to see what my view will be from the seat. And they are a part of ebates so I get cash back! Woo hoo!
Glad you enjoyed working with us! Thanks for your review!
I haven't receive the email confirmimg my tickets... do you know if there is a problem? My order only says that it is process
Hey, Alfonso. I took a look at your order and there are no problems. I will privately message you further details.
Although the ordering process was quite simple, the service fees of $39.++ at the end greatly changed the price listed. I missed those costs and because I was in a hurry added $117.00 to my order of 3 tickets. I wish those additional fees were listed in larger type along with the listed price, not in the finer print towards the end.
Thank you for your review and thank you for you suggestions and concerns!
The representative we spoke to was very knowledgeable, had an amazing attitude and was very personable. He assisted us in finding budget friendly good seats, I give him 5 stars*****
Great! Thanks for letting us know!
Sucks they charge a per ticket charge, plus a delivery fee, but I guess that is what you get for using a 3rd party website
I will participate in this festival from Japan. So, I needed the best tickets. I was able to get it here. Thank you
You're very welcome! Glad to help! :)
I love Future so I had an amazing time but there were too many fights and the lineup got all messed up, overall it was lit
I'm no computer wizard and was a little concerned about doing this without help, but you gave me all the help I needed and truly appreciate how easy your company made it for a novice like myself. Sincerely thank you, I hope the concert is as enjoyable as my experience with your company.
So glad we could help make this a smooth and enjoyable process for you. :)
Buying tickets from this website has been awesome. I found and purchased my Justin Bieber tickets and they were at a really good price and then I received my email with the tickets. It was fast and easy and I can't wait for the concert. I would be happy to use this website for any future purchases
So glad to hear you've had such a great experience! Thanks for sharing! :)
I purchased one ticket for NFL game. It was easy and speedy. Good service, i'll wait for the code to download the e-ticket
Awesome! Glad everything has worked out so well for you thus far! :)
I ordered tickets and then was asked for my passport or driver's license to be scanned. There is no reason to give this information over the computer a credit card and name are perfectly legit. I did not complete my order and went with someone else
Quick. Pretty easy to do. I expect this to be a sellout so i got them before ticketmaster opened up the sales. I may have paid extra but not much. This is a small venue for Elton John.
Glad you were able to be proactive about getting some great tickets! Have a great time at the show!
You need to double check your email addresses. I'm getting these emails and I have not purchased any tickets. I have no idea whose account this is. You are sending this to an iCloud account. Not a good way to communicate with your customers.
Some websites do not have ticket fees... so when I purchased my tickets from you, I thought there was not additional ticket fee. The system did show a service delivery fee(ridiculous) of $7.95, so I went forward with the purchase. I gave my husband the seat numbers and row number which he gave to his parents as these were Fathers/Mothers day presents. Once I click to purchase again the system still never told me ticket fees were $36.95. At this point I had to buy the tickets so I felt tricked into paying that outrageous fee. I definitely would have went to another site where fees were much lower, and they are out there. I will not use this site again.
First time i use this site. Easy and fast. I got The tickets 15 minutes later and print them. I will use it again for another show in usa
Thanks so much for taking the time to leave a review!
From the business
TicketNetwork.com is the signature retail website of TicketNetwork, Inc. Founded in 2002, this Connecticut-based ticket software company developed the pathways necessary to create our massive online marketplace.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized cust...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Rebecca. Sorry you've been having some trouble. I assure you everything is on track. Your tickets aren't downloadable. They will be physically delivered to your home address. Your tickets are guaranteed to make it to you in time for your event.