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TicketGum

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Arizona
1 review
0 helpful votes
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I got great seats
March 27, 2022

I got great seats, 7 rows from the field, tickets arrived two days before the game, and worked perfectly at the gate

Date of experience: March 27, 2022
California
1 review
0 helpful votes
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Easy to order
March 24, 2022

I loved how easy it was to order and that there were NO problems... AND that my tickets were less expensive than many of the competitors!

Date of experience: March 24, 2022
Virginia
1 review
0 helpful votes
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Came to Madrid from the USA and went on the Madrid Derby. What a fantastic site, excellent customer care. I recommend.

Date of experience: October 6, 2015
AE
1 review
8 helpful votes
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Hi,
I've bought two tickets for the Champions League Arsenal vs Barcelona.
On Jan 16,2016. (Paid with credit card, EUR 982 for both ticket Long Side Luxury) The match will take place on Feb 23rd, 2016.
I received the confirmation by email. All seemed fine and very professional.
On 19th I received the wrong ticket SHORT SIDE STANDART cheap tickets, it was unprofessional way to send me this cheap tickets and I feel they cheated me.
I couldn't contact them by phone because there is no telephone-contact-information on their website.
So I sent them an email to office@ ticketgum.com, sales@ ticketgum.com and orders@ ticketgum.com.
They always replayed automatic replies '' we will investigate on your case''
I travel all this distance booked flight with the hotel, I already booked my flight and the hotel.
I am really disappointed with this site, never will use this site again and people should be careful when they deal with ticketgum, they are third party, they resale members ticket and they dont says that before, if I would know about it I would not buy this type of ticket.
They said we will refund you, sounds funny for me, what I will do with money they refund, I don't care about the refund, when I paid for business class ticket and booked 5 star hotel with renting car and use my leave to enjoy the match.
All these positive reviews on this site also FAKES, guys be careful from ticketgum. There sales customer service are layers, I have all print screens and all email as an evidence, anyone need information please email me, target*******@ gmail.com

Date of experience: February 26, 2016
Israel
1 review
1 helpful vote
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Excellent
May 24, 2018

Received the tickets in my hotel. Customer support worked well, they informed me very well (called me and emailed me) several times. Thank you!

Date of experience: May 24, 2018
Netherlands
1 review
1 helpful vote
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Tottenham vs Sunderland
January 21, 2016

I am pleased with the service I received from ticketgum, it was easy and worth the price, will use them in the future

Date of experience: January 21, 2016
Virginia
1 review
2 helpful votes
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Do not use them
October 30, 2019

Gave me wrong tickets, not category i requested, have been a customer, but never again, gave me less category and called it upgrade

Date of experience: October 30, 2019
District of Columbia
1 review
0 helpful votes
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Excellent service
March 10, 2022

Used my coupon code from last season, with no problem at all I Always buy tickets from them no problem, giving them 5 stars for that!

Date of experience: March 9, 2022
Israel
1 review
0 helpful votes
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The people who used the tickets was happy with good seats have a good experience.So will use them again if i will buy football tickets.

Date of experience: November 13, 2019
Israel
1 review
0 helpful votes
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Excellent service
November 15, 2019

We arrive to London to see the game of my favorite club! We are family of 6 and we had just a perfect seats!

Date of experience: November 14, 2019
Canada
1 review
0 helpful votes
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Trusted place
December 24, 2021

I have bought 30 or more tickets from Ticketgum and have always went perfect. Happy to have a trusted place I can safely buy tickets from.

Date of experience: December 24, 2021
District of Columbia
1 review
0 helpful votes
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Excellent response
December 6, 2021

Excellent response to order including quick order filling, timely order tracking and very competitive pricing.

Date of experience: December 6, 2021
Canada
1 review
0 helpful votes
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Great company
January 11, 2022

Great company, easy to order, questions answered quickly by email, expert advice, competitive prices.

Date of experience: January 11, 2022
Pennsylvania
1 review
0 helpful votes
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More than happy
November 15, 2019

Excellent experience, great team, love it all, thank you!
Next time give me some discount ;) i will coming back!

Date of experience: November 14, 2019
Canada
1 review
0 helpful votes
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Recommended
January 7, 2022

Tickets arrived very quickly and great discounts, would highly recommend to others without hesitation.

Date of experience: January 7, 2022
Israel
1 review
0 helpful votes
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Just great
April 26, 2016

Thanks guys, we got a great time, very professional service from you, everything was perfect, hopefully will use your site again soon! :)

Date of experience: April 26, 2016
Arizona
1 review
0 helpful votes
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Exceptional quality
December 15, 2021

Exceptional quality seat tickets and supreme customer service. We will continue to order from ticketgum…

Date of experience: December 14, 2021
Canada
1 review
0 helpful votes
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Keep up the good work
December 18, 2021

I've been using this company to buy my tickets for over a year and I haven't regretted it once. Keep up the good work.

Date of experience: December 18, 2021
Israel
1 review
1 helpful vote
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The tickets were waiting for us at the hotel
With a detailed explanation
The experience was great
We recommend

Date of experience: October 5, 2017
Israel
1 review
0 helpful votes
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Amazing!
November 13, 2019

I was on game Liverpool Man city, the game was amazing. I will definitely will attemd more events with Ticketgum

Date of experience: November 13, 2019

Overview

TicketGum has a rating of 2.6 stars from 152 reviews, indicating that most customers are generally dissatisfied with their purchases. TicketGum ranks 25th among Tickets sites.

service
23
value
23
shipping
21
returns
19
quality
22
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