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TicketGum

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GB
1 review
1 helpful vote
Follow eli e.
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We bought 2 tickets for Arsenal - Man U and everything went very easy and well. Was a nice game. Good service!

Date of experience: June 14, 2022
Israel
1 review
0 helpful votes
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Very happy client
November 15, 2019

Great expirience, I got very kind sevice, fast and easy, got my tickets to my hotel two days before the match. Awsome sits (that was the surprising part), the price was reasonable.
Finally seems I found the right website I can trust.

Date of experience: November 14, 2019
GB
1 review
0 helpful votes
Follow Bob A.
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It's safe and easy to book with ticketgum.com
The tickets arrived on time as promised
You can also send an email or chat message and they will help with the all process.
Always work's for me!

Date of experience: April 5, 2016
Austria
1 review
10 helpful votes
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Excellent Service
February 12, 2018

Purchased couple of tickets for Arsenal Everton at the emirates. Their customer service is amazing! Response to all of my inquiries at top speed. Great seats. Would highly recommend.

Date of experience: February 12, 2018
Canada
1 review
0 helpful votes
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Thanks a lot
December 27, 2021

Thanks a lot for not wasting my money and giving me coupons! When the games were cancelled I thought I lost my tickets! But you guys always proof yourselves.

Date of experience: December 26, 2021
Germany
1 review
0 helpful votes
Follow Orian B.
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Ticketgum gave me a really good seats in the middle of long side, so I could see the whole court perfectly. Very pleased with their service, happily will use them in the future :)

Date of experience: February 9, 2016
Arizona
1 review
0 helpful votes
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5/5 stars from me
April 8, 2022

I bought tickets multiple times that arrived quick and easy. Cheap prices and it's legit 5/5 stars from me.

Date of experience: April 7, 2022
Netherlands
1 review
0 helpful votes
Follow Abigail M.
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It was terrific
March 6, 2016

I ordered tickets for Tottenham vs Arsenal match, it was a birthday surprise for my husband.
The seats were much better than I expected. Extremely happy with the purchase. Thank you ticketgum!

Date of experience: March 6, 2016
Japan
1 review
0 helpful votes
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Chelsea Event
November 25, 2019

Went to Chelsea event with my brother, really great experience to see my favorite football club, price is little bit high for tickets that they sell, but it worth it.

Date of experience: November 25, 2019
Illinois
2 reviews
1 helpful vote
Follow joe j.
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I BOOKED PAIRS OF TICKETS FOR THE LONG SIDE DELUXE CATEGORY FOR 110 EUROS PER TICKET. THE PRICE WAS REASONABLE, THE TICKETS ARRIVED TO MY E MAIL ADDRESS. AT FIRST I THOUGHT THE SEATS WERE NOT SIDE BY SIDE (I GOT SEAT 120 AND 122) SO I WAS WORRY BUT THEY EXPLAINED TI ME THAT THE SEATS NUMBERS JUMP BY 2 (2, 4, 6, 8.). THANK YOU FOR THE NICE SERVICE AND CARE

Date of experience: August 31, 2015
New York
1 review
2 helpful votes
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Satisfied
July 14, 2016

I hadnt used Ticketgum before and found it quite frustrating that there was no telephone number to contact customer service but got my tickets in good time and reasonable price considering.

Date of experience: July 14, 2016
Canada
1 review
0 helpful votes
Follow Ulaf N.
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I ordered 8 tickets for real Madrid event facing levanter. I loved their service had the best communication, easy and fast supply. Good web site thumbs up

Date of experience: October 19, 2015
Canada
1 review
0 helpful votes
Follow Mike B.
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I bought 4 tickets to the Arsenal vs Westham event on 9 AUG in the Emirates Stadium from ticketgum after reading alot of good reviews. I was afraid because i came with my wife and 2 childres and i did not want to seat separately. I had contact them asking that all 4 seats will be adjacent. They apprvoe and i had received 4 side by side in the block 113 (really reommend this block. Great view). They called me before shipping my tickets to verify the address and e mailed me the tracking. I promised the supprt team i will write this review if everything go smoothly, so here it is. Superb customer service. Thanks

Date of experience: August 18, 2015
GB
1 review
3 helpful votes
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Avoid at all costs
November 15, 2017

PLEASE DON'T WASTE YOUR MONEY ON TICKETGUM

Just had the worst experience with these guys for a Premiership game. Based on my experience they will deliver tickets so late that you have no room for manoeuvre and will end up with tickets that are not as per those advertised. And at huge cost!

Customer services will offer little help and will hide behind their snakey T&Cs. Absolutely gutted that they have ruined an occasion we had looked forward to for months.

Do yourselves a favour and avoid at all cost!

Date of experience: November 15, 2017
New York
1 review
0 helpful votes
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Thank you
March 12, 2022

I was happy how they treated me in covid-19 situation by giving me coupons and etc… My go to place for all my football tickets purchases. I can tell the good company when I see one. Keep smashing it.

Date of experience: March 11, 2022
Israel
1 review
14 helpful votes
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Easy and simple
May 28, 2015

Stefan Konjadovic

I have reach ticketgum web site after a recommendation from a friend. I ordered from dnemark 2 tickets for the 11/5 arsenal vs swansea on april 26th. I have chosen the long side deluxe section (center long side) for 390 euros. I have recieved to my hotel 2 tickets side by side on section 113. The service was good. I had no problem with the delivery. They give a very personal care, a person named joe was in contact with me from the start until the day of the event.

Overall, i had a nice experience, even that i was a bit sceptical at first buying tickets online, everyhting was really easy and simple.

Date of experience: May 28, 2015
Netherlands
1 review
21 helpful votes
Follow jorgen B.
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I promised my son when he became 13 we will go to top game in London I find game for the Community Shield -Arsenal vs. Chelsea But the only problem that it was very difficult to find tickets to this game I start to make a Research but the field, And found It's really not easy There are lots of sites that offer tickets In a price range So it's very hard to know where to buy. I finally decided to buy in ticketgum and from the start the conversation in a live chat I received a professional and reliable assistant. After the game I can say that me and my son had a great Experian And everything that was promised has happened, The tickets was waiting at our hotel We sat together in a great location and also the day after the game a representative of the website call me to make sure that everything is OK The service was really good So I wanted to write this review for people like me that look for tickets for football games and don't know where to buy them

Date of experience: August 13, 2015
Washington
1 review
0 helpful votes
Follow Albert B.
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I enjoyed the ease of the electronic method of scanning for entry, everything worked as advertised, in today's world that is rare to say the least!

Date of experience: April 1, 2022
Japan
1 review
0 helpful votes
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Great website
January 5, 2016

I got a great seats at the center of the long-side, the tickets arrived several days before the match to the hotel where we spent. The price was ok, good enough for me.

Date of experience: January 5, 2016
California
1 review
0 helpful votes
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Great website
April 17, 2022

The experience was smooth and everything went as expected and promised. Great website and service, will use this site again!

Date of experience: April 16, 2022

Overview

TicketGum has a rating of 2.6 stars from 152 reviews, indicating that most customers are generally dissatisfied with their purchases. TicketGum ranks 25th among Tickets sites.

service
23
value
23
shipping
21
returns
19
quality
22
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