website thubmnail of Ticket Club
How would you rate Ticket Club?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Margaret O.
Unfollow Margaret O.
Send Message
Share Review
Report Review

I was able to order same-day tickets for sold out seats. Transaction was smooth and the prices were the lowest due to their lower fees. I compared the price versus 5 other competitor websites. This was the best.

Date of experience: April 27, 2018
North Dakota
1 review
0 helpful votes
Follow Lynn N.
Unfollow Lynn N.
Send Message
Share Review
Report Review

Satisfied customer
October 5, 2017

I have used ticket club 3 times in the few months and have not had any issues. I was skeptical about trying anything other than ticketmaster or stubhub, but I didn't have any problems. I did have to contact customer service twice for one of my games and I did get a prompt answer the second time I contacted them. I wouldn't hesitate to recommend Ticketclub to friends and family and the yearly fee after the first year is very minimal to save money in the long run.

Date of experience: October 4, 2017
New Jersey
1 review
0 helpful votes
Follow Vanessa N.
Unfollow Vanessa N.
Send Message
Share Review
Report Review

A+
May 11, 2018

Received my tickets in time and the seller was very helpful and communicative! My e ticket never arrived so they had a courier bring the paper ticket to my hotel. Will definitely use again next time Im in the city.

Date of experience: May 10, 2018
Florida
1 review
0 helpful votes
Follow LaRonica K.
Unfollow LaRonica K.
Send Message
Share Review
Report Review

Fast and easy,
November 4, 2018

Great service for a reasonable price. Last minute game ticket was a true surprise for my husbands 40th birthday, I was just heartbroken however because I thought I purchased seats on the home team side to only realize I didn't. I would suggest having adding something for games that allows the purchaser to only search for tickets based off the team the support.

Date of experience: November 4, 2018
Texas
1 review
0 helpful votes
Follow Jesse D.
Unfollow Jesse D.
Send Message
Share Review
Report Review

Outstanding
December 24, 2018

Always enjoy the ease of using ticket club... and the savings only make it better. We use it for all secondary ticket purchases and have recommended it to numerous friends and family. Appreciative of WSJ Plus for initial year!

Date of experience: December 24, 2018
Arizona
1 review
0 helpful votes
Follow Jacob B.
Unfollow Jacob B.
Send Message
Share Review
Report Review

Ticket Club Outstanding
September 25, 2018

This is the first time I bought tickets thru this company. The tickets were cheaper, didn't have to pay all the extra bull, like all those other companies with their processing fees and other fees, fast delivery and not one problem ordering the tickets online. Ticket Club ROCKS! Thank You so much for making my day and enjoy the game I went too. I give you A+++++. THANK YOU!

Date of experience: September 25, 2018
District of Columbia
1 review
0 helpful votes
Follow Howard W.
Unfollow Howard W.
Send Message
Share Review
Report Review

They allowed me to download the tickets early as I was presenting them as a gift. Also, although I didn't need the reminders, they were very good at providing persistent reminders that the show was coming up and to download the tickets.

Date of experience: May 25, 2018
Rhode Island
1 review
0 helpful votes
Follow francesca s.
Unfollow francesca s.
Send Message
Share Review
Report Review

I would recommend this website to anyone who is an avid concert goer. Prices are better than stubhub or ticketmaster. Only thing I would like to improve this would be for the seat numbers to be included in the conformation email in addition to the row and the section number

Date of experience: December 8, 2017
Tennessee
1 review
0 helpful votes
Follow Wesley G.
Unfollow Wesley G.
Send Message
Share Review
Report Review

Great service
August 28, 2017

I ordered tickets for the Titans game and they arrived very quickly. I am very pleased with the service and seats I got for the price. In the future I plan on using this service again to purchase tickets. Thank you!

Date of experience: August 28, 2017
Colorado
1 review
0 helpful votes
Follow Adele H.
Unfollow Adele H.
Send Message
Share Review
Report Review

Great
February 13, 2019

This is the first time i used this website to purchased tickets Quick and efficient way to purchase tickets. I would recommend this service to anybody.

Date of experience: February 13, 2019
Illinois
1 review
0 helpful votes
Follow Vincent K.
Unfollow Vincent K.
Send Message
Share Review
Report Review

Overall perfect service
September 27, 2018

Ordered them on a Wednesday night and they came on Monday.
Couldn't be home for signature but they were dropped off at a local Jewel Osco.
Packaging is adequate and tickets well protected.
Instructions included with FAQs which were helpful.
No issues with getting in.
Also, couldn't have asked for a better game. Bottom 10th inning Cubs win 11-10.

Date of experience: September 27, 2018
Arizona
1 review
16 helpful votes
Follow armie r.
Unfollow armie r.
Send Message
Share Review
Report Review

Late and unreliable
January 3, 2019

This is the first time i used this website to purchased tickets and i think it will be the last. I purchased the tickets on Dec 15 because i am under the impression thee tickets are e-tickets as it says on the website. And i didn't expect its going to take more than two weeks to get the tickets i received the tickets on December 30th via FedEx ground. The tickets cost $90 i paid $188 + service fee. The actual price for two tickets is $180 + tax. I paid total of $431.88 for two tickets. It was ridiculous how much they over charged you! And when you call the company they can't help you either they still want you to call another number or talk to another person! Don't recommend this site at all! Its more of a sam!

Date of experience: January 3, 2019
Florida
1 review
0 helpful votes
Follow Rita C.
Unfollow Rita C.
Send Message
Share Review
Report Review

Support needs support
March 20, 2018

I received notice 1 day before my event that my tickets would be e-tickets. Then i was told i would receive an email with instructions to transfer and obtain my purchased tickets... The instructions provided on email were insufficient and when i called the support line and asked for assistance... the person i spoke with knew no more than i did. I was given misinformation and was on this call for almost an hour before i gave up. I then contacted the online support for the site my tickets were transferred to. I meeded to ensure that i had completed the transfer completely and needed to know when i got to the event the next day that i would be able to access my etickets... altogether a very stressful process

Date of experience: March 20, 2018
New York
1 review
0 helpful votes
Follow Priya K.
Unfollow Priya K.
Send Message
Share Review
Report Review

Perfect purchase
September 13, 2018

I bought my first tickets through Ticketclub (Hamilton in NYC) and found great tickets at a cost much lower than from other sites like ticketmaster. They have an amazing selection of tickets, escpecially well-priced re-sale tix for broadway shows. I purchased my tix a week in advance and they arrived in the mail 2 days later. We had an amazing time at the show!

Date of experience: September 13, 2018
North Carolina
1 review
0 helpful votes
Follow Mustafa M.
Unfollow Mustafa M.
Send Message
Share Review
Report Review

I got scammed
July 1, 2018

I went to imagine dragons concert that supposed to start at 1 pm; I waited there from 9am till 7pm and the band didnt show up. Then I had to leave. It was a waste of my time and money. It is unfair to take my money and not deliver what was promised.

Date of experience: July 1, 2018
Nevada
1 review
0 helpful votes
Follow Vincent S.
Unfollow Vincent S.
Send Message
Share Review
Report Review

Incredibly satisfied!
August 22, 2017

I ordered tickets for a Padres game. The order went through but I was immediately sent an e-mail response stating that the tickets that I had selected were already sold. I called Ticketclub and they confirmed the cancellation of my order and reassured me the charge to my credit card would be instantly credited. Marrisa Nelson was helping me and she instantly started searching for two other seats for me. She was able to find seats that were clearly superior to my previous seat choice for the same price. Wow. Amazing seats. I used to like Ticketclub, but now thanks to the customer satisfaction that was given to me by Marrisa, I now love Ticketclub! I will use Ticketclub exclusively from now on.

Date of experience: August 22, 2017
Indiana
1 review
0 helpful votes
Follow Vance J.
Unfollow Vance J.
Send Message
Share Review
Report Review

Awesome!
August 10, 2018

Great tickets, came fast and easy to print off. Also the best prices you will find anywhere! Would definitely recommend to anyone looking for sporting events!

Date of experience: August 10, 2018
Tennessee
1 review
1 helpful vote
Follow Cindy K.
Unfollow Cindy K.
Send Message
Share Review
Report Review

Received tickets
February 5, 2018

Received tickets within hours, very impressive. Thank you Customer service was exceptionally nice and helpful in teaching me how to download my digital tickets.

Date of experience: February 4, 2018
New Jersey
1 review
0 helpful votes
Follow Aimee C.
Unfollow Aimee C.
Send Message
Share Review
Report Review

Excellent experience
August 19, 2017

Tickets prices were in line with other sellers, but huge savings in not having to pay service fees. Delivery email arrived within 5 minutes of completing my order.

Date of experience: August 19, 2017
New Jersey
1 review
1 helpful vote
Follow daynette a.
Unfollow daynette a.
Send Message
Share Review
Report Review

Excellent
March 21, 2018

Great service with great notifications. The membership is awesome as well saves a lot of money. Will continue to purchase any events through this website.

Date of experience: March 21, 2018

Overview

Ticket Club has a rating of 3.1 stars from 265 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Club most frequently mention great seats and purchase tickets. Ticket Club ranks 20th among Tickets sites.

service
6
value
6
shipping
4
returns
4
quality
6