Thrive Market has a rating of 2.9 stars from 2,126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.
I order perhaps only once a year as I either forget I have the service or really don't see anything I want to buy here. The annual cost of access is quite a bit more than the "savings" I'm supposedly getting. Definitely not worth it for me. Now just trying to figure out how to cancel... they've made it hard to find.
I started shopping Thrive market at the beginning of the pandemic and I've been super happy. They have things in stock I can't get locally and it's all delivered to my door.
Awesome! Thanks for sharing Karen, and thanks for being a member!
I just placed my first order with Thrive Market. Having recently made the change to vegan nutrition, I am still becoming aware of appropriate alternatives like Thrive Market.
We're so happy to have you as a member, Kevin, happy shopping!
Love the ability to buy so many items that reflect my values. A little difficult to navigate the website at first, and I am sure I will get the hang of it. I would love to see this marketplace expand! (sustainably).
Thanks for sharing, Russell! Our Member Services team is available 24/7 if you ever need assistance with the site.
I love thrive market's holistic approach. We are able to set up a vegan and vegetarian profile stating that we cared about fair trade, and everything that's presented to us falls into those categories. So it's easy - just a click and check out!
Amazing, we're so glad to provide an easy way to find products that fit your lifestyle, thanks for the review!
My local organic grocer I'd very often out of necessities. This place usually has everything in stock. Wild canned salmon is outstanding!
Thanks for sharing, Bonnie, happy shopping!
Quality healthy foods at a great price. Items are carefully packed in a thick box to keep wet and dry goods separate. Web site is easy to use with good detail.
We're so happy to hear about your Thrive Market experience, thanks for sharing, Gregg!
I rely on the wonderful Thrive Market people to send me delicious and healthful organic foods and household products. Their quality and standards are always the highest, and they send out orders accurately and quickly. Thank you Thrive!
We're so glad you're enjoying our products and service and we're so glad to have you as a member!
I really enjoy Thrive! The name says it all-the variety of specialty products fulfills my grocery needs. If there is a shipping issue the customer service has always been effective in solving it. I shop almost entirely online and I need a consistent quality place to shop-Thrive is it!
We're so glad to hear this, Cathlynn! Thanks for being a member!
Easier than walking down the aisle by aisle. Super user friendly and priced better than the rest. Thrive Market is a no brainer for me!
Awesome, thanks for the review, Sagar!
Fantastic Market, quick delivery and wonderful customer service. They truly appreciate your business. I love them.
I love all of the gluten free options and how user friendly the site is! We've ordered our old favorites and new products and brands we haven't seen anywhere else. I saved more in the first month than the year's membership! Great value!
We're so glad you're enjoying everything, Amber, thanks for sharing!
I haven't tried product but for cost it's excellent. Hopefully it will be good! I usually shop at Trader Joe's for these prices but I'm limited where I can get food because of pandemic
We're so glad to provide a cheaper option for you, Jennifer, thanks for sharing!
I found a product in my pantry that was out of date. I wasn't sure where I purchased it. I performed a live chat with a customer service agent at Thrive Market, because I have purchased items from there before. The person that helped me went above and beyond the call of duty. Because of that, I am placing another order. Thank you
We're glad to hear you had a great experience with our team, thanks for being a member, Pamela!
It can be a real challenge finding vegan and gluten free foods when living in a very rural area, but Thrive Market has solved that problem for me. I'm keeping close watch on the prices of what I buy, and Thrive really has come in cheaper on almost everything-equal on the few things it doesn't blow out of the water. Regarding the website, I love the easy to use info panel that tells me exactly what I need to know regarding the nutritional values and ingredients of each product, and the filters allow me to filter out everything not vegan and gluten free so shopping is quick and easy. The shipping is so fast, I can order Friday afternoon and have my order Monday, or Saturday and have it Tuesday. The orders come packed in easy to recycle (or craft with!) brown kraft paper. NO PLASTIC. For the doubters-Here's one example of the savings for me: Schar bread locally: $6.29 a loaf. On Thrive: $4.99 a loaf. And San-J tamari! A 20 oz bottle is cheaper on Thrive than a 12 oz bottle in my local grocery stores. Plus Thrive carries a huge selection of my favorite Banza Pastas, a buck thirty a package cheaper than locally. Yes, I love Thrive Market and I want everyone to know about it.
We're thrilled to have you as a member, Kelly! We're so happy to provide an easier option for you to find the food you need and to make your shopping more convenient.
I appreciate having many choices of V and GF items to choose from all in one place. Orders come well packed and I have never had anything arrive broken or damaged. Thank you and please keep adding new amazing products.
Thanks for the review, John! We're so glad to have you as a member!
Greatly appreciate the variety and price. If you are not familiar with organic foods may seem high the first time, but when you have taken in that the products are organic. I do also find them cheaper than my grocery store or local health food store which is a half-hour away. They are shipped directly to my door. Love the auto-ship feature and that I can determine when I get them between a 4,8, or 12-week ship schedule is wonderful. The spices being organic have a stronger aroma and taste quality. I do go to my local health food store for produce and perishable dairy, cheese, and meats, so I am still supporting a local company I just appreciate not having to lug in the cans and boxes I can buy at Thrive and the price. Love the variety that the local store is not able to always carry.
We're so glad to hear you're enjoying our auto-ship options and products! Thanks for sharing your review!
Good value for priducts I use regularly. I love the Thrive Market brand olive oil. It tastes very fresh. I like the convenience of ordering from Thrive. Items arrive quickly.
We're so happy to hear this, Holly, happy shopping!
I absolutely LOVE Thrive Market! The choose your own "meat bundles" are the best! I'm able to provide my family with good quality food. I roasted my very first whole chicken! It was beautiful, flavorful and tender! Same with the New York strip steaks, juicy and tender. Thank you Thrive Market!
Awesome, Lezlie! We're so glad you're enjoying everything, thanks for being a member!
This was a very easy process. I found things I don't have at my local stores. I am egar to try everything I've ordered today. Thanks!
We're so happy we've been able to make your shopping a little easier, thanks for sharing!
Answer: Also you should always stay on the phone with the rep until you actually receive the confirmation email. That goes for all interactions like this one with any business..
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
Thanks for sharing your feedback, Heidi! Our Member Services team would be happy to help with any membership questions.