business logo of Thrive Market

Thrive MarketReviews 2,126

2.9
How would you rate Thrive Market?
grey star
grey star
grey star
grey star
grey star

Thrive Market Reviews Summary

Thrive Market has a rating of 2.9 stars from 2,126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.

service
209
value
215
shipping
195
returns
117
quality
189
This company responds to reviews on average within 3 days
New Hampshire
1 review
1 helpful vote
Follow Heidi P.
Unfollow Heidi P.
Send Message
Share Review
Report Review

Don't use it enough
August 10, 2020

I order perhaps only once a year as I either forget I have the service or really don't see anything I want to buy here. The annual cost of access is quite a bit more than the "savings" I'm supposedly getting. Definitely not worth it for me. Now just trying to figure out how to cancel... they've made it hard to find.

Date of experience: August 10, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing your feedback, Heidi! Our Member Services team would be happy to help with any membership questions.

Missouri
1 review
0 helpful votes
Follow Karen D.
Unfollow Karen D.
Send Message
Share Review
Report Review

I started shopping Thrive market at the beginning of the pandemic and I've been super happy. They have things in stock I can't get locally and it's all delivered to my door.

Date of experience: August 10, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome! Thanks for sharing Karen, and thanks for being a member!

California
1 review
1 helpful vote
Follow Kevin H.
Unfollow Kevin H.
Send Message
Share Review
Report Review

I just placed my first order with Thrive Market. Having recently made the change to vegan nutrition, I am still becoming aware of appropriate alternatives like Thrive Market.

Date of experience: August 9, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to have you as a member, Kevin, happy shopping!

California
1 review
0 helpful votes
Follow Russell B.
Unfollow Russell B.
Send Message
Share Review
Report Review

Love the ability to buy so many items that reflect my values. A little difficult to navigate the website at first, and I am sure I will get the hang of it. I would love to see this marketplace expand! (sustainably).

Date of experience: August 9, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing, Russell! Our Member Services team is available 24/7 if you ever need assistance with the site.

California
1 review
0 helpful votes
Follow Lynne K.
Unfollow Lynne K.
Send Message
Share Review
Report Review

I love thrive market's holistic approach. We are able to set up a vegan and vegetarian profile stating that we cared about fair trade, and everything that's presented to us falls into those categories. So it's easy - just a click and check out!

Date of experience: August 9, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, we're so glad to provide an easy way to find products that fit your lifestyle, thanks for the review!

Georgia
4 reviews
1 helpful vote
Follow Bonnie F.
Unfollow Bonnie F.
Send Message
Share Review
Report Review

My local organic grocer I'd very often out of necessities. This place usually has everything in stock. Wild canned salmon is outstanding!

Date of experience: August 9, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing, Bonnie, happy shopping!

Arizona
1 review
0 helpful votes
Follow Gregg S.
Unfollow Gregg S.
Send Message
Share Review
Report Review

Great online store!
August 9, 2020

Quality healthy foods at a great price. Items are carefully packed in a thick box to keep wet and dry goods separate. Web site is easy to use with good detail.

Date of experience: August 9, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear about your Thrive Market experience, thanks for sharing, Gregg!

Arkansas
1 review
0 helpful votes
Follow Ann R.
Unfollow Ann R.
Send Message
Share Review
Report Review

I rely on the wonderful Thrive Market people to send me delicious and healthful organic foods and household products. Their quality and standards are always the highest, and they send out orders accurately and quickly. Thank you Thrive!

Date of experience: August 9, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying our products and service and we're so glad to have you as a member!

California
1 review
0 helpful votes
Follow Cathlynn M.
Unfollow Cathlynn M.
Send Message
Share Review
Report Review

I really enjoy Thrive! The name says it all-the variety of specialty products fulfills my grocery needs. If there is a shipping issue the customer service has always been effective in solving it. I shop almost entirely online and I need a consistent quality place to shop-Thrive is it!

Date of experience: August 8, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear this, Cathlynn! Thanks for being a member!

New Jersey
1 review
0 helpful votes
Follow Sagar B.
Unfollow Sagar B.
Send Message
Share Review
Report Review

Easier than walking down the aisle by aisle. Super user friendly and priced better than the rest. Thrive Market is a no brainer for me!

Date of experience: August 8, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, thanks for the review, Sagar!

New York
1 review
0 helpful votes
Follow Linda A.
Unfollow Linda A.
Send Message
Share Review
Report Review

Wonderful Company
August 10, 2020

Fantastic Market, quick delivery and wonderful customer service. They truly appreciate your business. I love them.

Date of experience: August 8, 2020
Louisiana
1 review
0 helpful votes
Follow Amber D.
Unfollow Amber D.
Send Message
Share Review
Report Review

I love all of the gluten free options and how user friendly the site is! We've ordered our old favorites and new products and brands we haven't seen anywhere else. I saved more in the first month than the year's membership! Great value!

Date of experience: August 8, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying everything, Amber, thanks for sharing!

California
1 review
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Send Message
Share Review
Report Review

Easy and cheap
August 9, 2020

I haven't tried product but for cost it's excellent. Hopefully it will be good! I usually shop at Trader Joe's for these prices but I'm limited where I can get food because of pandemic

Date of experience: August 8, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to provide a cheaper option for you, Jennifer, thanks for sharing!

Florida
1 review
0 helpful votes
Follow Pamela S.
Unfollow Pamela S.
Send Message
Share Review
Report Review

Customerservice
August 8, 2020

I found a product in my pantry that was out of date. I wasn't sure where I purchased it. I performed a live chat with a customer service agent at Thrive Market, because I have purchased items from there before. The person that helped me went above and beyond the call of duty. Because of that, I am placing another order. Thank you

Date of experience: August 8, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad to hear you had a great experience with our team, thanks for being a member, Pamela!

California
1 review
0 helpful votes
Follow Kelly S.
Unfollow Kelly S.
Send Message
Share Review
Report Review

It can be a real challenge finding vegan and gluten free foods when living in a very rural area, but Thrive Market has solved that problem for me. I'm keeping close watch on the prices of what I buy, and Thrive really has come in cheaper on almost everything-equal on the few things it doesn't blow out of the water. Regarding the website, I love the easy to use info panel that tells me exactly what I need to know regarding the nutritional values and ingredients of each product, and the filters allow me to filter out everything not vegan and gluten free so shopping is quick and easy. The shipping is so fast, I can order Friday afternoon and have my order Monday, or Saturday and have it Tuesday. The orders come packed in easy to recycle (or craft with!) brown kraft paper. NO PLASTIC. For the doubters-Here's one example of the savings for me: Schar bread locally: $6.29 a loaf. On Thrive: $4.99 a loaf. And San-J tamari! A 20 oz bottle is cheaper on Thrive than a 12 oz bottle in my local grocery stores. Plus Thrive carries a huge selection of my favorite Banza Pastas, a buck thirty a package cheaper than locally. Yes, I love Thrive Market and I want everyone to know about it.

Date of experience: August 8, 2020
Thrive M. — Thrive Market Rep
over a year old

We're thrilled to have you as a member, Kelly! We're so happy to provide an easier option for you to find the food you need and to make your shopping more convenient.

South Carolina
1 review
0 helpful votes
Follow John V.
Unfollow John V.
Send Message
Share Review
Report Review

Vegan and Gluten Free
August 8, 2020

I appreciate having many choices of V and GF items to choose from all in one place. Orders come well packed and I have never had anything arrive broken or damaged. Thank you and please keep adding new amazing products.

Date of experience: August 8, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for the review, John! We're so glad to have you as a member!

Georgia
1 review
0 helpful votes
Follow Elena P.
Unfollow Elena P.
Send Message
Share Review
Report Review

Greatly appreciate the variety and price. If you are not familiar with organic foods may seem high the first time, but when you have taken in that the products are organic. I do also find them cheaper than my grocery store or local health food store which is a half-hour away. They are shipped directly to my door. Love the auto-ship feature and that I can determine when I get them between a 4,8, or 12-week ship schedule is wonderful. The spices being organic have a stronger aroma and taste quality. I do go to my local health food store for produce and perishable dairy, cheese, and meats, so I am still supporting a local company I just appreciate not having to lug in the cans and boxes I can buy at Thrive and the price. Love the variety that the local store is not able to always carry.

Date of experience: August 8, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear you're enjoying our auto-ship options and products! Thanks for sharing your review!

Minnesota
1 review
0 helpful votes
Follow Holly B.
Unfollow Holly B.
Send Message
Share Review
Report Review

Quick ordering
August 8, 2020

Good value for priducts I use regularly. I love the Thrive Market brand olive oil. It tastes very fresh. I like the convenience of ordering from Thrive. Items arrive quickly.

Date of experience: August 7, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear this, Holly, happy shopping!

Maryland
4 reviews
0 helpful votes
Follow Lezlie S.
Unfollow Lezlie S.
Send Message
Share Review
Report Review

Love at first BITE!
August 7, 2020

I absolutely LOVE Thrive Market! The choose your own "meat bundles" are the best! I'm able to provide my family with good quality food. I roasted my very first whole chicken! It was beautiful, flavorful and tender! Same with the New York strip steaks, juicy and tender. Thank you Thrive Market!

Date of experience: August 7, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, Lezlie! We're so glad you're enjoying everything, thanks for being a member!

Oklahoma
1 review
0 helpful votes
Follow Sherri H.
Unfollow Sherri H.
Send Message
Share Review
Report Review

Quick and easy
August 7, 2020

This was a very easy process. I found things I don't have at my local stores. I am egar to try everything I've ordered today. Thanks!

Date of experience: August 6, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy we've been able to make your shopping a little easier, thanks for sharing!

About the Business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014