Thrive Market Reviews Summary
Thrive Market has a rating of 2.9 stars from 2,126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.
I have placed several orders with Thrive. I love that they offer things that chain stores often do not offer. Good amount of organic options. Love how the shipments are packaged with care. I had an issue with one of my orders and customer service was eager to make the order right. Top notch customer service that values the consumer. Will continue ordering :)
I'm successfully finding all the items I need for my keto endeavor. This is my second time ordering. No worries.
Amazing! Wishing you all the best on your keto journey!
I love shopping at Thrive to help keep my family healthy and safe. I was so impressed with the customer service as well as everything I ordered! Thank you!
We're so glad to hear it! Thanks for the shoutout to our awesome member Services team!
Need to make the website more usable on a phone. When you go back in certain places it takes you all the way back to the beginning.
Thanks for sharing your feedback, Pamela! You can download our app for free for optimized navigation on your phone.
Always the best products and convenient service. Fast shipping is a plus and the website is easy to navigate
Thanks for the review, Kelsey, happy shopping!
Packaged excellent! Food and quality great. Nice surprise. Just placed another order. Very happy my sister showed me this site!
We're so happy to have you as a member, Angela! Thanks for sharing your review!
I first tried Thrive Market while avoiding grocery stores. Now I'm hooked and have found many healthier versions of my favorite products at a better price than I can find anywhere else. The membership is worth every penny and I've never had a problem filling up an order to get free shipping.
Awesome, we're so glad you're enjoying everything, Tammi!
I love this company. I feel like they really care. Had some issues with shipping and delicate items being damaged. They resolved my issues and was very satisfied. I will continue to shop online with this great company, since it is the safest during this pandemic.
We're so glad our team was able to make it right, thanks for the review, Jose!
I absolutely love Thrive and have turned on several of my friends and family members. It's my go to for snacks, cleaning supplies and miscellaneous beauty products. The prices are unbeatable, website user friendly and customer service extremely helpful and accomodating. Thank you Thrive!
We're so glad to hear you're enjoying our products, prices, and site! Happy shopping!
Even with the annual subscription I still save a good amount on staples such as ghee and almond oil. I love the packaging and the concept of the company
We're thrilled to hear this, Hunter, thanks so much for sharing!
So far, so good. I placed my first order, and the web site was easy to use. I like that they accepted PayPal.
We're glad to hear you had a good ordering experience! Thanks for being a member, Stacy!
I'm sorry but I think that is too expensive. I expended $54 in snacks. Also, I have to pay a membership. I live in Georgia that is Sprout Farmers market that is cheap. I will cancel my membership before the 30 days.
Hi Maria! We're sorry to hear this, our Member Services team would be happy to help with any membership concerns.
Living in our rural valley, shopping in town is a 80 mile round trip for me. I like the convenience of using Thrive Market online. I can research items I'm unfamiliar with, find items I know and have had no problems with the Thrive brand. While items may be a little pricey, so is the 80 mile trip to town and making several stops here and there for what I'm looking for. Thrive Market works well for me.
Thanks for being a member, Jacki! We're happy to hear we've been able to make your shopping a bit more convenient!
I eat Paleo and have found many food items and supplies that are not in the "health food" isle of my favorite stores. Thrive Market does not allow GMO foods. When an item runs out I can tap a button to get a reminder for when it's available and if it will be available again. Low stress, great food and wonderful packing. Their boxes are so sturdy I'm saving them for shipping packages to my friends. They use paper for the interior packing and plastic zip bags when something has a possibility of leaking. The one time a jar of olives broke they replaced it for free with my next order and gave me a credit too. I'm delighted they support teacher, Vets and those in need both from their funds and the funds of members. You can easily donate your savings if you choose.
Thanks for sharing, Ginger! We're so glad to hear you're enjoying everything!
I am glad that they carry products thatI use every day at a better price then grocery store. I also save gas and time because products come to my door.
We're so happy to be able to save you time and money here, thanks for being a member!
I love shopping for food and other health care and beauty/skin care products with Thrive. I love the organic standards, non-GMO, cruelty free and sustainably sourced products Thrive has. It recently got even better when they added the BIPOC line of products. I like the mission and the fact that Thrive cares about all people and supports the "Black Lives Matter Movement". I love the attention to detail and care in the way my packages always arrive in perfect condition. This is a great company!
Thanks so much for the review Gwen, we're so happy to hear you're enjoying everything!
Appreciate this source for interesting and convenient shopping, and appreciate the free item offers... I do think the annual member fee is a bit high though.
We're so happy to hear we've been able to make your shopping a bit more convenient, thanks for the feedback!
I like it that they care about the products they carry and that it's a trusted organic shopping experience.
We're thrilled to be a trusted source for your healthy options!
Nice selection of keto-friendly products. I like the price on Thrive Market brand organic items. Looking forward to receiving my order.
Awesome, we hope you enjoy your order, Krista!
I am trying the Keto diet for the first time, this site has a huge variety of keto products! I can't wait to try them all. Website is very user friendly
We're so happy to be of help on your Keto journey, happy shopping!
About the Business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so happy to hear you're enjoying your orders, thanks for the review!