Thrive Market has a rating of 2.9 stars from 2,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.
I love saving money! I love it especially when I'm buying food and household products that I know are good for my family. I am extremely happy with my Thrive membership. No regrets!
I have very much enjoyed using Thrive. I have found them responsible and efficient during these trying times. I find their web site easy to use and their service prompt. Thank you to all!
Thanks for the review, Ellen, thanks for being a member!
This market provides an easy way to find and purchase unique items for those of us in a rural setting! Decent prices and quick delivery
Glad to hear it, Markeeta, happy shopping!
I began ordering from Thrive Market when I began a Ketogenic diet. I continue to order for the same reason. Some of the items I am not able to find where I live and need to order them online. My experience with selection, ordering, delivering, and quality of the products has been satisfactory and quite frankly the delivery exceeded my expectations. The signature on the inside of the box makes me smile. It makes me feel like it is personalized order that someone prepared just for me. It is the little things that mean so much and add up to make for a pleasant experience.
We're so glad you've been enjoying your experience, Deana, thanks for being a member!
THRIVE is just the best! What could be better than competitive prices, deliver to the front door and super duper customer service?! Oh... I know! Success in the CEO's effort to get Food Stamps approved for use!
Especially in these crazy days I get my grocery shopping done without having to wear a mask (which science does not support as protecting anyone and actually harming the wearer!)
I share about THRIVE with everyone I know who's not already a member.
We're so glad you're enjoying everything, thanks for the review, Shira!
I live in a rural place where health food products are tough to find and very expensive. This is the perfect way for me to get what I need for discounted prices.
We're so glad to hear it, thanks for sharing this, Sorrel!
Super friendly site always asking if there is anything they can help with. It's very easy to navigate, and can't beat the prices. I use to go to 3 different stores to find what I need and now I can find them all on here and pay less!
We're so happy to hear we've been able to save you some time and money shopping! Thanks for the review, Savannah!
I've been cooking since I've been a child. Food is my love language, and I sincerely enjoy everything associated with it. As I've aged, I've developed several GI issues and now have extreme dietary restrictions. Cooking, eating, entertaining and shopping have become difficult. Grocery shopping alone can involve trips to six local grocery stores just to get the basics. It's exhausting rather than fun, and specialty food is expensive. I found an ad for Thrive (possibly on Facebook) and thought I'd give it a try. I'm so, so glad I did. Many of the pantry items I need are available, cheaper than at the stores, and I can usually eliminate several stops on grocery shopping day all by spending a few minutes on the Thrive website. Delivery is quick and their packing is careful. I love this company and plan to stay a loyal customer for a long time.
We're so glad to hear we've been able to simplify your shopping a bit! Happy shopping, Susan!
I'm enjoying the excellent ORGANIC products that are available at Thrive. I enjoy discovering new items each time I shop on Thrive.
We're so glad to hear it, thanks for sharing, Joseph!
We're so grateful for this company! Great food and household supplies at good prices. This is one of our three staple stores. Thrive, Costco, and Sprouts. With those three stores I can get almost everything we ever need at good prices, and it's reassuring to know that what we're buying is giving back to the Earth and our communities. I have had issues with a couple of items over the 2-3 years we've been shopping here, and customer service went above and beyond to correct them quickly. Such as a broken bottle that they refunded us a higher amount than we paid. That is rare in this day and age. So glad this company exists!
We're glad to hear about your experience with our team, Stephanie! Thanks for being a member!
A lot of my shopping is done with Thrive and I love the care they have for the products they offer. I've been with them for years now and I have never been disappointed even through this covid time. They have stand up customer service and I love the free product offers. I'm introduce to products I would never have purchased on my own and many of them since have become a staple for me. Please remember what a crazy time this is for all of us in all areas of life before you post negatively because you are not getting exactly what you want at exactly the time you want it. There is no better time than the present for learning to respect patience and each other, all the while enjoying quality food.
Thanks for sharing Kehaulani! We're so happy to hear this and so happy to have you as a member!
The $60 annual membership is worth the price. I was able to save that and more on my first purchase. If you are on a special diet, looking for clean, eco-friendly beauty and cleaning brands, or simply love high quality food, beverages and snacks, this is the place for you. The customer service is amazing, I received my order very quickly and a day before its stated arrival, and my cold items were placed in special packaging. My glass bottled were also insulated in bubble wrap. The box itself is also marked with a note to please recycle it. It's been a fantastic experience thus far, and I recommend Thrive Market to any and everyone for both its value and quality products that you may not find anywhere else.
We're so happy to hear about your experience with us! Thanks for being a member, Maribel!
In an effort to avoid Amazon and big chain stores, I switched to Thrive, and could not be happier! Easy ordering, high quality products, and speedy delivery. Highly recommend!
Awesome, thanks, Vanessa! Happy shopping!
I have heard of Thrive before but never really investigated it. Due to recent Covid precautions, I decided to try it out and was sooo happy that I did. I love the vegan options they offer and the price is cheaper than most local stores. In addition, the free gifts they send out make getting the package that more exciting. I have placed an order weekly and have had the opportunity to try new items that I have never seen before in my local stores. Grateful that I finally gave it a try!
We're so happy to hear you're enjoying everything and thrilled you gave us a try!
I had a problem logging in & they fixed it immediately. I like the remind me option when something isn't available. Luckily it's not often & it comes in quick usually. Packaging is nice. I always reuse box & packing. I enjoy the blogs too
Thanks for your feedback, Julie, we're so happy you're enjoying you're shopping with us!
I enjoy Thrive. I like the variety of products and that it is easy to buy organic.
I do not like the annual fee and that it is so expensive and that it is added when due without getting a notice upfront.
Thanks for your feedback, Caroline! Not to worry, we will always send emails before the membership fee is due and you can check your renewal date in the "Membership" section of your account.
Always the best organic foods, never received anything except quality service. The shipping is very quick.
Awesome, we're so glad you're enjoying everything, Donna!
First time ordering. Loved all the different options available! I also liked that you can filter it to your specific diet. Can't wait for my first box to come in!
We're so glad to hear it Stefani, enjoy your order!
I get all of my specialty items at a lower price than my local stores, especially when I take advantage of the discounts and special deals. Sometimes things are out of stock, but considering similar situations in the grocery stores I'd say they are doing a good job of keeping up. Customer service is great. If there's a problem it is taken care of quickly.
Thanks for sharing your feedback, Tracy, we'res o glad to have you as a member!
Access to health foods, for cheaper than in store. They have so much stuff, and super quick shipping. They even have a program where you can apply to get a free subscription, if you are in need. Love them so much. A+ guys, keep up the amazing work.
*David (sorry for the typo!)
Answer: Also you should always stay on the phone with the rep until you actually receive the confirmation email. That goes for all interactions like this one with any business..
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
Awesome, we're so happy to hear it, Michelle!