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Thrive MarketReviews 2,125

2.9
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Thrive Market Reviews Summary

Thrive Market has a rating of 2.9 stars from 2,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.

service
209
value
215
shipping
195
returns
117
quality
189
This company responds to reviews on average within 3 days
Iowa
1 review
0 helpful votes
Follow Michelle R.
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I love saving money! I love it especially when I'm buying food and household products that I know are good for my family. I am extremely happy with my Thrive membership. No regrets!

Date of experience: August 24, 2020
Thrive M. Thrive Market Rep
over a year old

Awesome, we're so happy to hear it, Michelle!

Iowa
1 review
0 helpful votes
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Enjoy this service!
August 24, 2020

I have very much enjoyed using Thrive. I have found them responsible and efficient during these trying times. I find their web site easy to use and their service prompt. Thank you to all!

Date of experience: August 24, 2020
Thrive M. Thrive Market Rep
over a year old

Thanks for the review, Ellen, thanks for being a member!

Nevada
1 review
0 helpful votes
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Great Items
August 24, 2020

This market provides an easy way to find and purchase unique items for those of us in a rural setting! Decent prices and quick delivery

Date of experience: August 24, 2020
Thrive M. Thrive Market Rep
over a year old

Glad to hear it, Markeeta, happy shopping!

Missouri
2 reviews
1 helpful vote
Follow Deana H.
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I began ordering from Thrive Market when I began a Ketogenic diet. I continue to order for the same reason. Some of the items I am not able to find where I live and need to order them online. My experience with selection, ordering, delivering, and quality of the products has been satisfactory and quite frankly the delivery exceeded my expectations. The signature on the inside of the box makes me smile. It makes me feel like it is personalized order that someone prepared just for me. It is the little things that mean so much and add up to make for a pleasant experience.

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

We're so glad you've been enjoying your experience, Deana, thanks for being a member!

Washington
2 reviews
1 helpful vote
Follow Shira N.
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THRIVE is a godsend!
August 24, 2020

THRIVE is just the best! What could be better than competitive prices, deliver to the front door and super duper customer service?! Oh... I know! Success in the CEO's effort to get Food Stamps approved for use!
Especially in these crazy days I get my grocery shopping done without having to wear a mask (which science does not support as protecting anyone and actually harming the wearer!)

I share about THRIVE with everyone I know who's not already a member.

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

We're so glad you're enjoying everything, thanks for the review, Shira!

Colorado
1 review
0 helpful votes
Follow Sorrel P.
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I live in a rural place where health food products are tough to find and very expensive. This is the perfect way for me to get what I need for discounted prices.

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

We're so glad to hear it, thanks for sharing this, Sorrel!

Missouri
1 review
0 helpful votes
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Friendly
August 24, 2020

Super friendly site always asking if there is anything they can help with. It's very easy to navigate, and can't beat the prices. I use to go to 3 different stores to find what I need and now I can find them all on here and pay less!

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

We're so happy to hear we've been able to save you some time and money shopping! Thanks for the review, Savannah!

Illinois
1 review
0 helpful votes
Follow Susan G.
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I've been cooking since I've been a child. Food is my love language, and I sincerely enjoy everything associated with it. As I've aged, I've developed several GI issues and now have extreme dietary restrictions. Cooking, eating, entertaining and shopping have become difficult. Grocery shopping alone can involve trips to six local grocery stores just to get the basics. It's exhausting rather than fun, and specialty food is expensive. I found an ad for Thrive (possibly on Facebook) and thought I'd give it a try. I'm so, so glad I did. Many of the pantry items I need are available, cheaper than at the stores, and I can usually eliminate several stops on grocery shopping day all by spending a few minutes on the Thrive website. Delivery is quick and their packing is careful. I love this company and plan to stay a loyal customer for a long time.

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

We're so glad to hear we've been able to simplify your shopping a bit! Happy shopping, Susan!

Indiana
1 review
0 helpful votes
Follow Joseph N.
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I'm enjoying the excellent ORGANIC products that are available at Thrive. I enjoy discovering new items each time I shop on Thrive.

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

We're so glad to hear it, thanks for sharing, Joseph!

Washington
1 review
0 helpful votes
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Stellar service
August 24, 2020

We're so grateful for this company! Great food and household supplies at good prices. This is one of our three staple stores. Thrive, Costco, and Sprouts. With those three stores I can get almost everything we ever need at good prices, and it's reassuring to know that what we're buying is giving back to the Earth and our communities. I have had issues with a couple of items over the 2-3 years we've been shopping here, and customer service went above and beyond to correct them quickly. Such as a broken bottle that they refunded us a higher amount than we paid. That is rare in this day and age. So glad this company exists!

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

We're glad to hear about your experience with our team, Stephanie! Thanks for being a member!

California
1 review
0 helpful votes
Follow Kehaulani C.
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A lot of my shopping is done with Thrive and I love the care they have for the products they offer. I've been with them for years now and I have never been disappointed even through this covid time. They have stand up customer service and I love the free product offers. I'm introduce to products I would never have purchased on my own and many of them since have become a staple for me. Please remember what a crazy time this is for all of us in all areas of life before you post negatively because you are not getting exactly what you want at exactly the time you want it. There is no better time than the present for learning to respect patience and each other, all the while enjoying quality food.

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

Thanks for sharing Kehaulani! We're so happy to hear this and so happy to have you as a member!

New York
1 review
1 helpful vote
Follow Maribel L.
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The $60 annual membership is worth the price. I was able to save that and more on my first purchase. If you are on a special diet, looking for clean, eco-friendly beauty and cleaning brands, or simply love high quality food, beverages and snacks, this is the place for you. The customer service is amazing, I received my order very quickly and a day before its stated arrival, and my cold items were placed in special packaging. My glass bottled were also insulated in bubble wrap. The box itself is also marked with a note to please recycle it. It's been a fantastic experience thus far, and I recommend Thrive Market to any and everyone for both its value and quality products that you may not find anywhere else.

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

We're so happy to hear about your experience with us! Thanks for being a member, Maribel!

Iowa
1 review
0 helpful votes
Follow VANESSA M.
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Love Thrive!
August 23, 2020

In an effort to avoid Amazon and big chain stores, I switched to Thrive, and could not be happier! Easy ordering, high quality products, and speedy delivery. Highly recommend!

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

Awesome, thanks, Vanessa! Happy shopping!

Georgia
1 review
0 helpful votes
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Pleasantly Surprised
August 23, 2020

I have heard of Thrive before but never really investigated it. Due to recent Covid precautions, I decided to try it out and was sooo happy that I did. I love the vegan options they offer and the price is cheaper than most local stores. In addition, the free gifts they send out make getting the package that more exciting. I have placed an order weekly and have had the opportunity to try new items that I have never seen before in my local stores. Grateful that I finally gave it a try!

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

We're so happy to hear you're enjoying everything and thrilled you gave us a try!

California
1 review
0 helpful votes
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I had a problem logging in & they fixed it immediately. I like the remind me option when something isn't available. Luckily it's not often & it comes in quick usually. Packaging is nice. I always reuse box & packing. I enjoy the blogs too

Date of experience: August 22, 2020
Thrive M. Thrive Market Rep
over a year old

Thanks for your feedback, Julie, we're so happy you're enjoying you're shopping with us!

California
1 review
1 helpful vote
Follow Caroline J.
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I enjoy Thrive. I like the variety of products and that it is easy to buy organic.
I do not like the annual fee and that it is so expensive and that it is added when due without getting a notice upfront.

Date of experience: August 22, 2020
Thrive M. Thrive Market Rep
over a year old

Thanks for your feedback, Caroline! Not to worry, we will always send emails before the membership fee is due and you can check your renewal date in the "Membership" section of your account.

Illinois
2 reviews
0 helpful votes
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Best organic food
August 22, 2020

Always the best organic foods, never received anything except quality service. The shipping is very quick.

Date of experience: August 22, 2020
Thrive M. Thrive Market Rep
over a year old

Awesome, we're so glad you're enjoying everything, Donna!

Texas
1 review
0 helpful votes
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Great prices
August 23, 2020

First time ordering. Loved all the different options available! I also liked that you can filter it to your specific diet. Can't wait for my first box to come in!

Date of experience: August 22, 2020
Thrive M. Thrive Market Rep
over a year old

We're so glad to hear it Stefani, enjoy your order!

Wisconsin
1 review
0 helpful votes
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I love it!
August 23, 2020

I get all of my specialty items at a lower price than my local stores, especially when I take advantage of the discounts and special deals. Sometimes things are out of stock, but considering similar situations in the grocery stores I'd say they are doing a good job of keeping up. Customer service is great. If there's a problem it is taken care of quickly.

Date of experience: August 22, 2020
Thrive M. Thrive Market Rep
over a year old

Thanks for sharing your feedback, Tracy, we'res o glad to have you as a member!

Massachusetts
1 review
0 helpful votes
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LOVE THEM
August 22, 2020

Access to health foods, for cheaper than in store. They have so much stuff, and super quick shipping. They even have a program where you can apply to get a free subscription, if you are in need. Love them so much. A+ guys, keep up the amazing work.

Date of experience: August 21, 2020
Thrive M. Thrive Market Rep
over a year old

*David (sorry for the typo!)

About the Business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014