Thrive Market Reviews Summary
Thrive Market has a rating of 2.9 stars from 2,126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.
Access to health foods, for cheaper than in store. They have so much stuff, and super quick shipping. They even have a program where you can apply to get a free subscription, if you are in need. Love them so much. A+ guys, keep up the amazing work.
I highly recommend reaching out to their customer service if you have an issue. I used the Chat feature and was very pleased! I started a chat and the first Rep was handling my situation just fine and then my internet went down. I started a chat with a second Rep and not only did he pick up where the first Rep left off, he finished with flying colors. Both of them exceeded my expectations! I will certainly be singing their praises! Kudos Sophie and Jaco!
We're so happy to hear this, thanks for the shoutout to our awesome Member Services team!
This is a great way to find the products we want and need thank you Daily Stoic! This is my first time ordering and I am impressed with the variety!
We're so glad to hear this, Julia! Enjoy your order!
I love to get my staples (plus lots of extra goodies) on Thrive cause the cost is definitely better. Plus, I've discovered lots of awesome new products on here. It can be a bit overwhelming with the assortment sometimes, but hey, too much to pick from is better than not enough, right? Customer for 2+ years and no end in sight!
We're so happy to hear you're enjoying our products and prices! Thanks for your support, please know our Member Services team is available 24/7 to answer any questions you might have!
Now more than ever we are aware of the importance of good health. Healthier products can be expensive but do not have to be. I order regularly from Thrive Market and have for years. I have saved a lot of money during this time. Their products arrive quickly and are always very well packed. You cannot go wrong with Thrive. They also offer free products at times.
We're so happy to be able to help save you money while living healthy, thanks for the review!
We enjoy a low/no grain diet, with minimal dairy. Thrive has many more options than the local markets and the reviews are generally very thorough. Though the pricing can be high, I try to order items on sale.
Thanks for your feedback! We do offer price matching if you find items sold for a lower price elsewhere, our Member Services team is happy to help.
Love the glut-free and organic options, the ease of online ordering and
The option to support small businesses' products
We're so glad you're enjoying everything, thanks for sharing!
The shipping has been faster than ever! The sale going on right now is super nice too. They have mostly excellent products with a saving big enough to really help. Only about $5 a month & I sometimes order 3x amonth. They have been good all along but now even better. This makes me very happy to know I can count on them to stay healthy.
Awesome, we're so happy to hear this, Cristie!
Thrive Market is the way to go! I've placed many orders during my 4+ membership and I've never had an issue with any of them. Orders are shipped and received pretty quickly, and I love the packaging they use. It's great to have such a big selection of items, brands (including the Thrive Mkt brand) from which to choose. Thank you, Thrive Market!
Wow, thanks for the feedback, Sonya, we're so happy to have you as a member!
Recently, I contacted customer service about a problem I had... My bank account needed some more time to refresh, before I could place my order and I didn't want to miss out on an amazing promotion.
Customer service was expedient, polite, and generous towards me. I was gifted a one-time courtesy code, so that I could still get the deal when I placed my order, today.
Additionally, Thrive Market has ALWAYS had the BEST products around. I've been using their services for a few years now, and am consistently impressed with their quality.
Good work! Keep it up, Thrive Market!
Thanks for the review, Katie! We're so happy to hear about your experience with our team, happy shopping!
Such a wonderful way for me to find the things on my gluten free diet. Being a newly diagnosed celiac I was so overwelmed by hidden gluten. I feel so much more confident and time saved!
We're so glad to hear we've been of help to you at this time, Desta, thanks for the review!
I absolutely love Thrive Market. They have a great variety of healthy food options delivered straight to your door, they have great customer service that's available 24/7 and if there's ever an issue with your order they never hesitate to re-ship, re-fund or provide thrive cash. There are a lot of deals are rewards that are available weekly, and sometimes they have HUGE sales on 400+ products. This company has been a huge help to me since I don't have any health food stores near me. Also, its so awesome that we get free shipping on orders over 50$, since im shopping for my household, we just order twice a month and our orders are always over 50$ so thats never an issue.
We're so glad we've been of help to you, Amanda! Thanks for sharing this, and thanks for being a member!
I love using thrive! I have been a customer for several years. I first signed up because my daughter was away at college and I didn't have a way to send her healthy food that she could eat. Eating paleo is expensive and I love knowing I can get on Thrive and order the stuff I need at a big savings.
We're so happy to hear this and happy to help you save, thanks for sharing!
I set up an autoship but the item is constantly on backorder. As a result I am not getting any benefits from my membership.
We're so sorry for the inconvenience as our team works to increase our inventory back to pre-COVID levels. You can hit the "Remind Me" button on the item to be notified when it is back in!
Thrive has all of the options in every preference imaginable! The prices are better than the stores and I can purchase with ease knowing each product has a Thrive Values scale so I can order items eco-conscientiously.
Amazing, thanks for the review, happy shopping!
I get good savings on products and know that Thrive is helping others. I agree with their mission and like the fact that they support our community.
Wow! Thanks so much for sharing this, Glenda!
I always find new things to try along with my usual products that I order. Their pricing is great, I like that they give back and share with others less fortunate. The only thing that I have been missing that I really enjoyed is the wine.
We're so happy to hear you're enjoying everything, thanks for your support and feedback! We apologize for the delay with the restocking of our clean wines, but our wines have now been restocked!
BEING A HEALTH FOOD "NUT" AND AN ENVIRONMENT "NUT", THRIVE MAKES LIFE EASIER. WE ARE PALEO PEOPLE, THRIVE CATEGORIZES. ORGANICS, PALEO, KETO ETC. WHAT MORE COULD ONE POSSIBLY ASK FOR IN CHOICES. EXCEPTIONAL QUALITY AND SERVICE!
We're so happy to hear we've made your life a bit easier, thanks for sharing!
I signed up for Thrive because of the diet specific options and the supposed savings. I placed one order and wasn't happy with the products or the prices (found tons of the items I bought on Thrive at Grocery Outlet...). After my first order i reached out to customer service to cancel my subscription and was pressured into keeping my subscription but for a discount of $20. Still didn't use the membership so I reached out again to get the rest of my membership refunded and was told since I was past my 30 days I would not receive the rest of my refund. I only signed up because after reading the terms of service I was under the impression that if I didn't use the membership or save the amount of money that they guaranteed that I would get my membership refunded. Customer service was completely unhelpful and just stated that they were sorry that the terms of service weren't more clear... All in all i don't recommend this at all. You will not save money and you will not get your money back unless you can sift through the relentless salesmen that are your only option for canceling your membership.
We're so sorry if there was any confusion regarding our products, membership, or 30-day risk-free period! We do offer a price-matching feature if you find any products cheaper elsewhere, our Member Services team would be happy to answer any further questions you might have.
With a houseful of kids with different eating needs/preferences, Thrive helps me keep the pantry stocked with gluten free, dairy free, all kinds of staples from pasta to snacks. It has saved me trips and $ at the store, and their service is excellent. I wish they could re-stock faster after they run out of key items, but other than that - a real time and money-saver!
We're so glad to hear we've been able to save your family some time and money! Thanks for the feedback, Rachel!
About the Business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
*David (sorry for the typo!)