The service was excellent the agent was quick and efficient she answered all of my questions in a timely manner
My agent Chris Dodson got me a rate I could really work with, and it had all of the actions I needed.
The people I worked with were fantastic. Very patient and easy to work with. Would recommend to anyone.
I was quoted 55.00 but ended up being 111.00. But I gave 2 stars for the agent. He was great and knowledgeable.
Shannon - Unfortunately, sometimes when we run the client's actual record, the rate will fluctuate. Since we get the quotes directly from our partner companies, the rate is sadly something we have no control over. On the bright side, we are so glad you had such a positive experience with your agent. Our staff works very hard to create a seamless comparison process for you, and kind words like this are so encouraging to them. We're glad you at least took the time to compare with us, and wish you the best on your insurance shopping journey. Take care! - Emma W.
I was quoted 50 a month for liability, I currently pay 30 a month for full coverage. Don't even waste your time on this website.
Erica helped me find a great option to get insured.
She was friendly and insightful and helped me think through options
You CS is super, and i appreciate your help. Thank you for helping and giving me exceptionally price for auto insurance
Agent was great to work with and helped with the better option for our auto insurance. Great experience and will recommend!
E.G. - Thanks for the recommendation! It means a lot to us that you found success with our service. That is our primary goal, and reviews like this make it all worth it. Take care! - Emma W.
Made a number of mistakes that caused a re-write of my insurance (and cost me more money). Even got the address wrong and inspected the wrong house.
The guy I talked to informed me, and treated me like he could help me instead of me padding his wallet. I appreciated that.
Gary - Our goal is always to put the power back into your hands when it comes to buying insurance, and we're glad you walked away feeling successful. We're especially glad that you felt cared for by one of our advisors. They are always there to be your #1 cheerleader. We appreciate you leaving a review. Have a wonderful day. - Emma W.
She was great, very professional,
She help me to understand a lot.
She answered all my? An got me a great policy. She's a keeper.
Thank U Donna F.
Just bypass this website just collect your information and give you links to websites where you will have to add your data again.
We're sorry the comparison results did not meet your expectations. The Zebra seeks to display results and give customers the ability to choose and purchase a policy all on our website. But, depending on the user and their driver profile (location, driving history, etc), results may vary. This means that some users, in this instance yourself included, are served links (possibly along with actual quotes from some carriers and you chose not to click on those) to major carriers where you're asked to re-input your information so they can accurately quote you.
That being said, The Zebra takes user data and privacy extremely seriously. The information provided to us is used only for quoting purposes and if you don't use The Zebra to purchase a policy, that's the end of our use of your data. It's not sent or sold to anyone and you can request the removal of it using our CCPA removal form: https://www.thezebra.com/privacy-request/.
Insurance is complicated and, sometimes, comparing it can be also. We're always seeking to better our experience and will continue to improve in that regard. Thanks for allowing us the chance to educate you a bit more on how The Zebra works. Thank you. - Emma W.
Not helpful, quote for Progressive actually higher that Progressive quoted me directly. A quote for $953 a month from another insurer? Seriously?
Hi Sb - Thank you for letting us know about this situation. The quotes we show you come directly from the carriers we partner with and we have no ability to edit or change them. This discrepancy is really important to us, so we'll look into what happened. Thank you again for alerting us. So sorry that your experience wasn't frictionless, but we're so glad you took the time to compare and find the best price for you. - Emma W.
Their commercials say don't over pay, but the company's their associated with are higher than the one I'm with.
Lori - We are not guaranteeing savings in our commercials, but rather, we are highlighting that there is potentially a lot of money that can be saved by comparing. Sorry we weren't able to find you a better rate today, but we're happy you took the time to compare to see what was out there. Sometimes your current rate is the most competitive one. Rates are always changing, so we invite you to check back with us in 6-12 months to make sure you are still receiving a cost and coverage that works best for you. - Emma W.
Saved me $140 a month and I'm with the same provider. They gave me the same coverage and everything just a different policy number
The entire experience was super easy and simple! The agent that I talked to was super helpful, friendly and knowledgeable.
The website was simple and easy to use and understand. When I was sent to a representative, she was patient and very easy to work with.
Overview
The Zebra has a rating of 3.6 stars from 259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Zebra most frequently mention customer service, extra mile and full coverage. The Zebra ranks 2nd among Car Insurance sites.
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- Austin, Texas, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kind words, Princess! We're glad to hear that you had a positive experience with our agent and that all of your questions were answered in a timely manner. We appreciate your business and hope to serve you again in the future. - Emma W.