I have nothing else to say but GREAT, GREAT, GREAT! Zebra saved me around 1900. 00 on a 6month policy. I will never go anywhere else but Zebra. The Rep was wonderful he made sure to get me the best and cheapest full coverage possible. I have no complaint what so ever. Keep up the good work yall AWESOME. A VERY BIG THANK YOU SO MUCH! I will be calling to have another policy switched to Zebra. Guys I'm telling you this is a GREAT company try it you will not regret it!
AFTER COMPLETING THE ONLINE FORM FOR 4 CARS AND 4 DRIVERS, ABOUT 15 MINUTES, NO QUOTES WERE OFFERED FOR ANY LEVEL OF COVERAGE. CALLED THEM AND THEY ACTED SURPRISED AND OFFERED TO TRANSFER ME TO A LICENSED AGENT. AFTER WAITING 5 MINUTES THEY SAID NO AGENTS WERE AVAILABLE AND OFFERED TO SEND ME TO THEIR "BACKUP" PROVIDER.
NO THANKS! VERY DISAPOINTING AND A WASTE OF TIME!
I purchased a insurance policy from The Zebra, over the phone. Provided the agent with my vehicle info (2012 Buick Regal GS) & vin#. Once I was provided a quote, I provided the agent with my debit card information. Immediately after ending the call, I reviewed my email for the policy. I immediately noticed the vehicle as a 1980 something Oldsmobile (never owned one) & the policy was not full coverage as requested. I immediately called The Zebra and advised the whole policy was wrong & to cancel. I received cancellation paperwork via email, signed & immediately sent back. The only refund I have received is the $25 for roadside assistance. I am still owed an additional $118.00 that i have yet to be refunded. The Zebra keeps saying the insurance company will be refunding my money, but I have yet to receive and it's been a month now. I provided my credit card info to The Zebra so they should be the one issue my refund. Especially seeing the insurance company isn't budging. The Zebra practices as the middle man, well they need to play their part by fixing this!
Great service, I highly recomend Mylinda. Quick quote, and very reasonable down payment and future payments. Got what I needed and extras, cheaper then my current insurance.
Alex helped me find the best deal for our family! This method saves countless repeats of the same information to multiple insurance companies!
All the staff were extremely kind, and very helpful. My experience with Zebra was painless. Keep up the great! God bless!
Thanks for the providing a list of cheapest insurance. Although the final price is slightly higher than expected but all good
Carrie - We're so glad you were pleased with the list of quotes you got. Our goal is to make insurance shopping quick and painless, and we're happy we got to put the power back in your hands. We're always here when you're ready to compare again. Have a wonderful day! - Emma W.
Believe it when we say this website is a joke! I only wish I had taken time to read reviews BEFORE giving them all my personal information.
I guess because my credit score is very low AND because I had to say I only have a High School Diploma/GED (they don't allow you to put in an Associate's Degree only a Bachelor's or Master's Degree) so I guess, because of this, it didn't even show me quotes from any of the major companies like Progressive, State Farm, etc.
Sadly, Nevada is an AWFUL State that DOESN'T SCORE you according to your flawless driving record, insurance companies here will outright tell you your CREDIT SCORE & level of EDUCATION are their TOP deciding factors when it comes to offering you a decent rate!
Next, only 1 site showed me a dollar amount, ALL the other's had it to where you had 2 click on "quote" when you click you are redirected to THAT insurance companies website where you have to RE-ENTER ALL your information again!
Such a JOKE and WASTE OF TIME!
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Well knowledgeable about the insurance very polite and very respectful did everything she could to help me
Samantha thank you so much for taking the time to write a 5-star review. Smart consumers compare, and that's exactly what you did! We hope we can support you with 5-star service again in the future.
Amber was so very polite and helpful.
She walked me through the whole process of setting up new car insurance policy for me.
I called so many different insurance companies what I should've just went to zebra because they do all the work for you
My representative Hayden was amazingly helpful and saved me money by offering me more options. An overall pleasant experience. I highly recommend.
Brad - We're so glad you had such a positive experience with The Zebra and Hayden! I'll be sure to pass along your kind words. We hope to serve you again in the future! - Emma W.
Saved me a lot of time shopping for quotes, once basic information was submitted they came back with six quotes... fantastic service!
It took a few phone calls and questions Eventually things got done. Ask for your discounts, they will offer it voluntarily.
Thank you, Whynot, for taking the time to leave a review. Smart consumers compare and we're so glad you were able to compare rates with The Zebra.
Customer service was awesome she was very helpful kind and knowledgeable the prices are affordable thank you for your help
Angelica - What a joy! Our goal is to make insurance shopping quick and painless, and we're so glad it was exactly that. Angelica: 1 vs. Insurance: 0. We're excited you got the power put back in your hands. Have a wonderful day, and give us a ring next time you're looking to knock some insurance shopping out of the park. We'd love to help you keep your winning streak. - Emma W
Chris took care of me like I've never had a agent doing. He explained all the nuances of insurance that I didn't have a clue before.
J. Hale helped me and was quite informative and extremely helpful. Would recommend giving this man a raise.
Enjoy my experience working with Zebra in finding me a lower rate on my auto insurance. Highly recommend!
Loved the recording while your waiting. They honestly gave me the best savings for my needs. Thank you
Quick, efficient, and effective. I spoke to "Alise Jenkins" she was very helpful and patient in her efforts.
Overview
The Zebra has a rating of 3.6 stars from 259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Zebra most frequently mention customer service, extra mile and full coverage. The Zebra ranks 2nd among Car Insurance sites.
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- Austin, Texas, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Elm - We're so glad your experience was quick and painless. Being your advocate is our #1 priority. We're happy that you're happy, so thank you for taking the time to leave a review. Have a beautiful day, Elm! - Emma W.