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The Zebra Reviews Summary
The Zebra has a rating of 3.2 stars from 262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Zebra most frequently mention customer service, extra mile and full coverage. The Zebra ranks 2nd among Car Insurance sites.
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The gentleman Abe was super helpful and answered ALL my questions. He must have spent 45+ mins helping me. Lookin up quotes, adjusting the, re-doing them, adding coverage, taking off what I didnt need, adding drivers,, taking them off again, putting things back on... I know I was pain in the you know what but he stayed calm and helpful the entire time. Because of him, I got an awesome rate and what is known as "full coverage" that meets our needs. I am paying LESS (about $50 less) for full coverage AND 2 drivers then I was paying for one driver and only having state min coverage. Oh did I mention with The Zebra I also get my deductible back if I ever have to file a claim! Thanks Abe! Super happy. Keep up the awesome work and I hope you treat others the same way. Can't thank you enough!
Incredible! I have never thought getting insurance could be so easy and effortless!
Zebra take insurance seriously so I can rest ease in knowing that I'm getting the best rates.
Ash - We are glad we could help! We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Zebra. If you ever need anything else from us, please feel free to give us a call. We hope to be of service to you again in the future. Have an awesome day! - Emma W.
I had auto insurance with Geico ($1, 420.oo) for 6 months. Using TheZebra.com I pay $1, 076.oo including home insurance ( $925.oo for auto, and $125 for home, all in one package). I am so glad I contacted them.
Ronnie - Woo hoo! We are celebrating your savings win with you today. Thank you for taking the time to leave a review and recommendation. It means a lot to our team. - Emma W.
My representative Hayden was amazingly helpful and saved me money by offering me more options. An overall pleasant experience. I highly recommend.
Brad - We're so glad you had such a positive experience with The Zebra and Hayden! I'll be sure to pass along your kind words. We hope to serve you again in the future! - Emma W.
They helped me save 50 dollars a month on my car Insureance and went the extra mile to make sure the Insureance agency i was hooked up with handled my questions with honest answers and made sure i got the coverage required
Nathaniel - We appreciate your positive review about your recent experience with us! We strive to make shopping for insurance easy, transparent, and painless. So glad you had success using our service. If you have any further questions, please give us a call. We're always happy to help! Thank you again. - Emma W.
Agent was great to work with and helped with the better option for our auto insurance. Great experience and will recommend!
E.G. - Thanks for the recommendation! It means a lot to us that you found success with our service. That is our primary goal, and reviews like this make it all worth it. Take care! - Emma W.
I was searching for the best homeowners insurance. This site was the most efficient site I used. I worked with an agent who was friendly and extremely helpful in locating the best plan. I'd recommend to anyone searching for a policy.
K. G. - Thank you for your kind review; we are happy to pass along your comments to the team here at The Zebra! Thanks again for taking the time to leave us this information about your recent experience with us. We're so glad you found success with our service. Take care! - Emma W.
The site is well laid out and easy to use. The rate comparisons are thorough and easy to understand. I would recommend the Zebra for anyone looking for reasonable insurance rates.
David - We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Emma W.
Once you get your rate, you have to call and you get the rel rate of double, will not return. Keep shoping
Keith - Unfortunately, sometimes when we actually a client's record, the rates will fluctuate based on a lot of different factors. That's just the nature of insurance. We're sorry you did not have a stellar savings experience with The Zebra, but we commend you on taking the time to compare. Smart consumers compare. We wish you the best of luck in your insurance search, and our doors are always open in the future if you'd like to try us again. Take care! - Emma W.
For once and advertisement actually worked. At my leisure, and with hazzel, I compared top rated companies and saved over $500 a year insurance. Downsize I could have completed this on-line research a year ago and kept that same amount of hard earned cash in my bank account!
Janet - We're so glad you found such great savings using our service! We also appreciate you taking the time to tell us how we did. We look forward to helping you save money on insurance in the future. Have an awesome day! - Emma W.
They were extremely helpful if reestablishing my auto insurance policy. They explained the coverages I was purchasing and provided Proof of Insurance Right away.
Wendell - Woo hoo! We love getting to read a success story, so thank you for taking the time to tell it. Our goal is to make insurance shopping feel transparent, quick, and painless, and we are so glad you had such a positive experience. We look forward to serving you again in the future, Wendell. - Emma W.
I couldn't have been more excited about going into The Zebra for my car insurance! I had seen the commercials so many times and didn't give it much thought until my insurance came up for renewal and I had to make a change and how much more I had to pay.
The agent with Zebra was very easy going and very helpful. I can't believe how much I'm saving a month(150.00) by going to The Zebra. I immediately changed and the process was very easy.
Thank you Zebra!
Francisco - Yay for savings success! Thank you so much for your positive review. We are so glad that our staff was able to give you a 5-star experience. We look forward to serving you in the future. - Emma W.
Kudos and special thanks to Kelsey Telinde with Zebra in customer service. She knows her job well. She hooked me up with insurance and roadside service in a matter of minutes. She was very kind and friendly. Zebra has a jewel working for them and I hope they realize it. Thanks Kelsey!
Jana - Thank you so much for the kind words about Kelsey. I'll be sure to pass them along. Hearing success stories like these is so encouraging to our team, so thank you for taking the time to let us know about your experience. - Emma W.
I was looking to save money on my car insurance. It seemed every time I was hoping to get a break it would go up. This site allowed me to find Savings of over $105 per month.
Steven - Thank you for the glowing recommendation! We are beyond glad that you found success with our service. $105 in savings per month is no laughing matter, so we are celebrating your victory with you! If there is any way we can serve you in the future, please do not hesitate to reach out. - Emma W.
I was quoted 55.00 but ended up being 111.00. But I gave 2 stars for the agent. He was great and knowledgeable.
Shannon - Unfortunately, sometimes when we run the client's actual record, the rate will fluctuate. Since we get the quotes directly from our partner companies, the rate is sadly something we have no control over. On the bright side, we are so glad you had such a positive experience with your agent. Our staff works very hard to create a seamless comparison process for you, and kind words like this are so encouraging to them. We're glad you at least took the time to compare with us, and wish you the best on your insurance shopping journey. Take care! - Emma W.
I've never had a good experience when looking for insurance until now. My insurance had went up so I had to try and find a better price and I was helped by a an agent named Farra. I enjoyed talking with her and she found a good rate and explained everything to me that other agents never did. Thank you Farra!
Earnest - Thank you so much for your positive comments about The Zebra! We're happy you found our staff to be so supportive during your comparison experience. I'll be sure to pass along your kind words. We hope you have a great day and look forward to serving you again in the future! - Emma W.
Heard about Zebra from a family member. Visited their website and within 30 minutes had insurance! Alex was polite and super helpful! Saved me money and gave me extensive options. The quote tool worked amazingly and I didn't have to go shopping around to different websites. Will always recommend The Zebra to anyone!
Nik - Thank you for this recommendation! We aim to make shopping for insurance quick, transparent, and painless, and we are so glad the online tool was easy for you. Thank you again for taking the time to tell us how we did. Our team appreciates it. We look forward to serving you again in the future! - Emma W.
The lady that helped me went above and beyond. Very nice, very helpful. Took awhile to get thru but was worth the wait period.
Samantha McGee made our experience not only SUPER EASY but also very pleasant! We laughed/joked. Spoke kindly. Very informative. Quick like a ninja. Polite. I just enjoyed it very much! THANKS!
The zebra is very helpful and they are friendly they helped me get policy at the right price when no one else could
From the business
The Zebra is the nation's leading, independent insurance comparison site. With its dynamic, real-time quote comparison tool, consumers can identify car and home insurance companies with the coverage, service level, and pricing to suit their unique needs. The Zebra compares multiple insurance companies and provides agent support and educational resources to ensure consumers are equipped to make the most informed decisions about their home and auto insurance. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 — it's "insurance in black and white."
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Melissa - On behalf of The Zebra, we are so incredibly glad you found the policy you were looking for. These are the success stories we love to hear! Thank you for taking the time to write us such a detailed, glowing recommendation. It truthfully means so much to our team, and I will be sure to pass along all of your sweet comments. Customers like you make our jobs feel worthwhile. We hope to serve you again in the future. Have a great day! - Emma W.