TheSheetPeopleReviews 36

They shipped the wrong color, called me and said would send a free label. I called, emailed and text with no response. I mailed them back at my cost to get them exchanged. The sheets are nice. Just needs customer service!

I ordered seven sheets sets in early December, fully expecting to receive the two additional free sheet sets as described on their website. The package only included the seven sets I bought so I called and left a voice message. Was not returned so I sent an email which also was not returned. It has been two months since I placed the order and I have sent 22 emails and left more than 30 voice messages... no response at all. The site also advertises free shipping but I was charged $41.65 for shipping and 9.98 for a handling fee.- Disappointing.

Bought these for our split king adjustable bed. No instructions. Need to have two people put sheets on bed. The elastic helps keep the sheets in place which is a plus. Won't buy any more. Won't recommend them to anyone.

This shady company sells "Egyptian comfort"
They are plastic poly sheets. I did their crazy return with tracking. Now they say they never received my package! BUYER BEWARE! They will want you to file a complaint, I never have had an issue with USPS and I have been an e-commerce seller for 20 years and mailing with them for over 40. Not once has a package went missing.

Shipping was fast. I was put off by the small thumbnail color samples but am very satisfied with the colors I chose. I still wish the color samples were actual photos of normal size, not thumbnails. The feel of these sheets is just what I like. I was introduced to The Sheet People when I slept over at a friend's house. They have used these sheets for years and have washed them repeatedly with complete satisfaction. On their recommendation 2 more friends started using these sheets, and they are completely satisfied and are repeat customers. I look forward to the same experience.

I ordered sheets from here and sheets from Cozy collection. The microfiber sheets from the sheet people were much softer. I ordered these for my son he said he'll never use anything else again. I did not misunderstand their advertisement as many did. The advertisement said soft as Egyptian cotton not that it was Egyptian cotton. The sheet people sheets are thin and cool no need to order bamboo sheets.

They say if you buy two sets of sheets they will give a coupon plus $10.00 They will send you another set of sheets. Well my wife purchased the sheets and they came with no problems. So she sent a check plus the coupon for the third set. They cashed the check did not send the sheets, Got a letter in the mail saying because we did not send the $10.00 dollars they were not send the sheets. My wife called the bank to check on the check and the check cleared and they were the ones who cashed it. Like I said scam artist. We called them e-mailed them got no reply. My next call will be to the AG of Indiana about this company.

I purchased two set of Egyptian cotton sheets from this company from their website. Upon receiving the sheets found they are not made of cotton at all. Even though the packaging is labeled Egyptian cotton. As you can see the standard is subpar and extremely sheer. Upon contacting the company for return due to their deceptive sales practices and labeling, after several Email exchanges company days they advertise 'feels like Egyptian cotton' which is categorically false. Company refuses to provide return shipping for their deceptive practices. Will only accept returns the customer pays for even though they are deceptive. Deceptive sales practices. Buyer beware!

Placed order and promptly cancelled, not before paypal paid. Tried for 3 weeks to contact them, would not answer the phone, after 4th email including transaction number, all I got was asinine response of "God loves good liars", WTF? Finally had paypal scam unit working on it, my credit card company, and contacted Better Business Bureau, where the have already racked up over 37 complaints. My attorney on stand by. They finally responded to BBB with lame excuses, apparently finally being shamed enough to give refund after 7 weeks. Kudos to BBB. Need to rename company The Sh*t People.

I have been purchasing sheet from The Sheet People for years. I had a problem with the sheets and they refused to do what they promise. I washed them 1x and the sheets had nubs all over them. Sent them an email, they told me to send sheets back at my expense. I did. I spent 8 months trying to get them to respond to my emails, nothing. I would never buy from them again and I advise no one else to do either. I heard their responses to other people that also had problems. They are disrespectful and they try justifying their bad behaver. They do not take responsibility for nothing. Horrible customer service.

They said they guaranteed to last seven years, I had mine for five I think they are still good. They are still soft cool and comfortable The seme on one of the pillowcases unraveling But they are still good nap free!

These sheets were supposed to be high count Egyptian cotton. They are a terribly thin micro fiber. I ordered cream and they arrived in an odd British tan color. They did include the get one free form in my order, but did not include a receipt with my order number, nor an email with the order number, so I have no proof of buying beyond the charge on my credit card statement. A total waste of money. I should have guessed the stated product, for the advertised cost, was too good to be true. Save yourself the hassle of dealing with them! Run, and run fast.

Slow shipping, and there was no tracking information on my order that I could stay updated about delivery time. Quality of sheets was poor. I emailed customer service and received instructions on returning the Sheets.The big shock was the cost to return them! $27 to fed-ex them and the company doesn't pay for return shipping! What a waste, I could have gotten a better quality sheets for the price of my return shipping at Walmart! Buyer beware!

Horrible customer service if you have a problem. I ordered creme sheets expecting a soft off white. What I received was yellow taupe sheets. I complained and after days got no help with cost of returning the sheets. 5 pounds of sheets to return was 20 dollars. I was lucky I was able to sell the sheets on my own so I was able to recoup most of my money and purchased similar sheets on Amazon. There are better companies with equivalent prices and quality. I will Never order from the Sheet people again!